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Knowledge base overview
Platform Management

Platform Management

Explore resources for setting up, managing, and maintaining your Appspace environment.

Getting Started with Appspace

Browse and Navigate Appspace - Home
Eng Khoon Tan
Employee View Overview
Eng Khoon Tan
Content and Feeds Overview
Eng Khoon Tan
First time user overview
Eng Khoon Tan
First Time Login for Frontline Workers
Eng Khoon Tan

Account Management Portal

How to Contact Appspace Support, Submit a Ticket, and Track Your Cases
Eng Khoon Tan
Grant Users Access to Support Portal
Eng Khoon Tan
Appspace Multi-Factor Authentication (MFA)
Nurul Ghafar
Configure Single Sign-On (SSO) & Just-in-Time (JIT) for Appspace Cloud
Eng Khoon Tan
Upgrade/Renew Appspace Cloud Subscriptions
Eng Khoon Tan

AI & Assistants

Connect Assistants to External Workplace Systems: A Guide to Configuring MCP Client Connections
Evan Helmlinger
Use Skills in a Conversation
Ekaputra Bin A Jabar
Manage Skills
Ekaputra Bin A Jabar
Meet Your Appspace Assistants: A Catalog of Out-of-the-Box AI System Assistants
Evan Helmlinger
Smarter Workflows: Unexpected Ways Customers Are Using Appspace AI
Megan Holmes

Analytics & Reporting

Why Does the Visitor Management Dashboard Display Data from Other Locations?
Dave Becker
How Do Roles and Locations Affect the Workplace Dashboard?
Dave Becker
Why Does the Dashboard Display Different Information for Different Users?
Dave Becker
Create an Insights Dashboard
Nurul Ghafar
Manage Insights Dashboards
Nurul Ghafar

Appspace App for Devices

Advanced Device Registration Options
Eng Khoon Tan
Supported Appspace App Built In Devices
Eng Khoon Tan
Appspace Compatible and Self-Certified Devices
Eng Khoon Tan
Configure and Manage Registered Devices
Nurul Ghafar
Install and Use the Appspace Desktop Application with Qbic Docking Devices
Eng Khoon Tan

Branding & Employee Experience

Supported Ticketing Widget Platforms
Eng Khoon Tan
View Tickets in the Ticketing Widget
Eng Khoon Tan
Configure the Ticketing Widget
Eng Khoon Tan
Supported HRIS Widget Platforms
Eng Khoon Tan
View Data in the HRIS Widget
Eng Khoon Tan

Broadcasts

Configure and Manage Broadcasts
Eng Khoon Tan
Browse and Navigate Broadcasts
Eng Khoon Tan
Configure Broadcasts Publisher Permissions
Ekaputra Bin A Jabar
Triggering Broadcasts with Singlewire InformaCast
Eng Khoon Tan
Migrate Alerts to Broadcasts
Eng Khoon Tan

Cloud Architecture & Releases

Appspace 2602 Feature Releases & Maintenance Releases
Nurul Ghafar
Navigating Appspace Release Numbers: What They Mean and How to Find Yours
Evan Helmlinger
Cloud Architecture & Platform Release Schedules
Eng Khoon Tan

Developer Info

Authenticating Appspace Cloud APIs
Eng Khoon Tan
Developing Custom Appspace Cards
Nurul Ghafar
Custom Widgets Developer Guide: Advanced
Nurul Ghafar
Custom Widget Developer Guide
Nurul Ghafar
Cards: Dictionary of Input Types
Eng Khoon Tan

Devices

Introduction to Devices in Appspace
Eng Khoon Tan
Manage Devices and Networks in Console
Eng Khoon Tan
Register a Device with Appspace
Eng Khoon Tan
Add and Manage Device Properties
Eng Khoon Tan
Complete List of Device Properties (Part 1)
Eng Khoon Tan

File Management

Keep Your Platform Clean and Compliant: A Guide to Centralized File Management
Kat Sperry

Integrations

Introduction to Appspace Integrations
Eng Khoon Tan
Create Application Passport for Third-Party Integration
Eng Khoon Tan
Create Library Passport for Third-Party Integration
Nurul Ghafar
Configure Post Connectors for Third-Party Integration
Eng Khoon Tan
Create Conferencing Passport for Third-Party Integration
Eng Khoon Tan

Locations & Networks

Decommissioning a Location in Appspace: User Guide
Kat Sperry
Add Networks and Network Properties
Eng Khoon Tan
Set a Home Network
Eng Khoon Tan
Switch Networks
Eng Khoon Tan

Mobile App

Use Developer Mode in the Appspace Mobile App
Craig Bechelli
FAQ: Mobile App
Eng Khoon Tan
Browse and Navigate the Appspace Mobile App
Eng Khoon Tan
Configure the Appspace App on Mobile
Eng Khoon Tan

Security

Introduction to Configuring SSO with Appspace
Eng Khoon Tan
Appspace Supported Browsers, Allowed URLs & Ports
Eng Khoon Tan
Login and Password Management on the Appspace Platform
Eng Khoon Tan
Why Am I Being Asked to Sign In Again Before the 30-Day SSO Re-authentication Period?
Dawn Wayland
Log In to Your Private Cloud from the Default Appspace Page: A Guide to Cloud Redirection
Evan Helmlinger

Users & Roles

Browse and Navigate Users
Eng Khoon Tan
View User Profile in Console
Eng Khoon Tan
Configure and Manage User Settings
Eng Khoon Tan
Add Users, Send User Invitations, & Manage Users/User Groups
Eng Khoon Tan
Add and Send User Invitations
Eng Khoon Tan

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Platform Management

Getting Started with Appspace

Account Management Portal

AI & Assistants

Analytics & Reporting

Appspace App for Devices

Branding & Employee Experience

Cloud Architecture & Releases

File Management

Locations & Networks

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