Product updates

Jul 6, 2025

Room Schedule/Room Booking Card Release Notes (version 1.31-1.39)

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Jul 6, 2025

Room Schedule/Room Booking Card Release Notes (version 1.21-1.30)

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Jul 6, 2025

Room Schedule/Room Booking Card Release Notes (version 1.11-1.20)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release of the Room Booking card.NoteAdditional release notes for the Schedule Board Card:Room Schedule/Room Booking Card Release Notes (version 1.31-1.39) Room Schedule/Room Booking Card Release Notes (version 1.21-1.30) Room Schedule/Room Booking Card Release Notes (version 1.11-1.20) Room Schedule/Room Booking Card Release Notes (version 1.0-1.10) ImportantFor each release, the updates are pushed to the card template in the Library. Cards created prior to the latest release will not receive the latest updates. To get the latest feature or bug fix for this card, the card must be recreated with the latest template. v 1.20 v 1.19 v 1.18 v 1.17 v 1.16 v 1.15 v 1.14 v 1.13 v 1.12 v 1.11v 1.20Release Date: 17 Sept 2021Support for Desk Reservations with Qbic Panel-PC DevicesThe Desk Booking card is a new theme based on the Room Schedule card template. The card allows employees to make desk reservations with the Appspace Employee App by scanning the QR code displayed on a device Qbic Panel-PC device, or a tablet placed on the desk.Desks and resources must be configured in the Appspace Reservations system using the Appspace calendar provider. A new Desk Booking card theme is available in the Library with the following features:The room status is reflected as the display background color, which changes accordingly when the room state changes. Ability to customize the room status colors and text. Option to activate the QR code for touchless bookings, or deactivate it when required. Employees may book any resource type, other than a desk, however, the resource must be created with the Appspace calendar provider. Only the Appspace calendar provider is supported at this time.Resolved Bugs CT-2693 – Unable to load Room Schedule card in an Advanced Channel on BrightSign devices in channel browsing mode, if configured with Microsoft Office 365 or Google calendar provider. v 1.19Release Date: 30 July 2021Appspace Calendar Provider UpdateAs both the Reservations and the Employee App are only supported on Appspace 8.0 private/public cloud, the Appspace calendar provider will not be available on the Room Schedule card when configuring in an 8.0 on-prem instance. v 1.18Release Date: 16 June 2021This is an internal build focused on improving support for the Reservations module.Patch Updatesv 1.18.2Release Date: 16 July 2021Space Reservation SupportWith the Space Reservations solution becoming generally available in Appspace 8.1-ac.1, users can now authenticate their Schedule Board cards using the Appspace calendar provider.v 1.18.1Release Date: 9 July 2021Resolved EscalationsAE-6954 – Incorrect time slots displayed for booking due to an internal error causing the time slots to stop regenerating after 12 am. v 1.17Release Date: 16 Apr 2021Support for Confirmation via Enter KeySupport for the Enter key on physical and on-screen keyboards allows users to confirm bookings, without having the need to tap elsewhere in order to hide the on-screen keyboard, in order to select the Book button.QR Code MessagingThe QR code messaging has been updated to match the status of the Schedule Room card is in, especially during check-ins and reservations. The following is a list of QR code messaging that has been added to the relevant Schedule Room status.Available – Scan to reserve Check-In – Scan to check-in Occupied – Scan to manage reservation Offline – QR code not displayed. v 1.16Release Date: 26 Feb 2021UI ImprovementsThe following UI improvements have been made on the Room Schedule card:Disabled the “Enable meeting check-in” booking option for the Appspace provider. Event Title font size increased on occupied meeting blocks in Advanced Booking view. Scroll bar added for booking time slots when making a booking. The Check-in button is now more visible on certain backgrounds. v 1.15Release Date: 11 Dec 2020ImportantThis version of the card is available as part of the Reservations feature, in Limited Release. Contact your Appspace Customer Success Manager to be a part of this program. Support for Appspace Calendar ProviderThe Appspace Calendar Provider option has been added to the card to support the new Reservations service, allowing users to make reservations directly from the Room Schedule card or Content Portal.These changes will not be reflected in the current card templates. This version of the card is available as a separate template in the Library.For more information, refer to the Configure and Manage Visitor, Space, & Desk Reservations article.Patch Updatesv 1.15.1Release Date: 15 Jan 2021Support for Resource CheckpointsThe Room Schedule card now supports checkpoints when creating reservation rules. Checkpoints can be created for a check-in or for a reservation/room booking. Three checkpoint types are available:Consent Notice FormConsentThe administrator must input the text for this checkpoint. During a check-in/reservation, the consent text is displayed, and the user must choose to either Accept or Decline. If a consent form is declined by the user, they cannot proceed with the check-in or room reservation/booking.NoticeThe administrator must input the text for the notice. During a check-in/reservation, the notice is displayed. The user only needs to read the text and click Done. The check-in or room reservation/booking will proceed once Done is clicked.FormThe administrator can either choose to include a custom card or a URL (HTTPS recommended) pointing to a form, both with a checklist that returns data for validation. During a check-in/reservation, the checklist form is displayed, and the user must select the options for each item, and click Submit. If the user does not meet any one of the items listed in the checklist, they cannot proceed with the check-in or room reservation/booking. Check-in: If all checkpoints are accepted, the check-in is performed. If a checkpoint is declined, a confirmation dialog box with the following message is displayed, “By declining this consent form, your meeting will not be checked in.” Once the decline is confirmed, the following message is displayed, “We were unable to check-in to your meeting due to a conflict with the reservation rules for this resource.” If there are no checkpoint rules configured for check-in, the check-in is performed in the normal workflow. Reservations/booking: If all checkpoints are accepted, the booking is performed. If a checkpoint is declined, a confirmation dialog box with the following message is displayed, “By declining this consent form, your meeting will not be booked.” Once the decline is confirmed, the following message is displayed, “We were unable to book your meeting due to a conflict with the reservation rules for this resource.” If there are no checkpoint rules configured for reservations, the booking is performed in the normal workflow. Multiple checkpoints can be added to any check-in or reservation/booking. During a check-in/reservation, the checkpoints will be displayed in sequence. If the user declines or does not meet one or more of the checkpoints, the check-in/reservation will be declined.v 1.15.2Release Date: 29 Jan 2021Updated Card ThemeThe following updates have been made to the card theme:The card theme has been updated in the Library with a new design, improving card standardization. The card base theme will not be generated during deployment, as the BaseCardTemplate property has been set to false in the manifest.json file in the card template. The default fonts have been updated to the following: Header text = Poppin font, previously Monserrat. Body text = Roboto font, previously Lato. The card template has been assigned to use the “Productivity and Engagement” as the default content category.Introducing Card Content CategoriesWith the introduction of Content Categories in Appspace 8.0 ac.22, all card themes will be assigned with a default content category, allowing organizations to create content, build channels, and target messaging according to workplace communications best practices and internal communication goals.These content categories can be changed during card creation by the Publisher or Author, as the card theme has been assigned a content category based on the messaging focus. These content categories are defined as follows:Culture & Values – Content that promotes company values and affects the employee experience, to help customers drive company values throughout their organization. Goals & Performance – content that showcases both long- and short-term goals and measurements of performance, to create shared ownership of company goals and drive employee performance. Productivity & Engagement – content with information that keeps the company running, day-to-day, facilitating organizational productivity. Safety & Compliance – content with information that supports employee safety and ensures company compliance with regulatory requirements, to help create a safe environment and promote safe behavior amongst employees.Users will also be able to view the Content Category for every piece of content within a channel playlist. However, cards created prior to this release will not contain a content category, and will be considered as “Unassigned”. v 1.14Release Date: 11 Nov 2020Improved Room MappingThe Room Mapping feature for the automatic room assignment option has been updated, allowing users to enter the room details in a table format, in addition to using device properties. The following room details may be entered:Room ID Room Name Room Number (new) Room Label Room Notes (new)The Room Schedule card will display the room details when the Room ID for both the card and the device match. This improvement makes it easy for users to update room information in bulk via the table editor or by uploading an Excel file.This update also introduces the following device properties:Room Number: Device Property : card.room.roomnumber Device Property Value : alphanumeric Room Notes: Device Property : card.room.roomnotes Device Property Value : alphanumeric Resolved EscalationsAE-6373 – Error message appears when trying to check in, check out, or make instant bookings on the Schedule Board. v 1.13Release Date: 1 Oct 2020Support for Room Facilities for Custom Calendar ProvidersConfigure and display available room facilities from a custom calendar provider, as icons on the card when displayed on the screen.The following facilities are supported:Ethernet Phone Projector Video Conference Whiteboard Wifi Screen ShareThese facilities can also be configured via the card.room.facilities device property.Patch Updatesv 1.13.1Release Date: 20 Oct 2020Resolved EscalationsAE-6332 – Unable to make bookings in advance even after selecting the “Allow 7 day advance booking” feature. v 1.12Release Date: 25 Sept 2020Improved Room Search FunctionThe room search function has been improved to support additional room category values, when the Room Schedule card is configured with the Google GSuite calendar provider. This allows rooms with the following categories to also be displayed when searching for rooms.“CATEGORY_UNKNOWN” “OTHER” v 1.11Release Date: 8 July 2020The Room Schedule card content creation workflow and card editing user interface has been updated and streamlined in conjunction with the release of the completely redesigned Library module in Appspace 8.0.Redesigned Card EditorThe card editor has been updated with a new UI and workflow, which groups key functions and features into tabs and sections for improved user experience, such as:Preview tab – this tab appears only after the content is saved and the editor window is opened. Preview options include Responsive, Responsive 16:9, 2K, 4K, Tablet, Phone, or Custom. Edit tab – configure the card layout, message title and summary, logo, background and a featured media/image. Also, depending on card or template type, you may see these additional sections: Design section – includes customized design options for each card type, which includes color palette, background, logo, and style selection options. Configuration section – includes customized configuration options for each card type, such as chart options. Article tab – write the content article, caption, and include a referral link if any. Schedule tab – here you add the content directly to any existing channel, and configure its playback schedule and display properties. Settings tab – in this tab you may add a name for this card, configure its expiry date, add tags, and add a thumbnail image. New Category and TagsWhen creating a card, you now have the option to filter results based on tags and card template categories which are based on card types such as Messaging, Data, Services, Feeds, and Legacy content – to easily find what you need from a huge list of templates available. Patch Updatesv 1.11.3Release Date: 4 Sept 2020Resolved EscalationsAE-6172 – When loading the Schedule Room card on Appspace for PWA, all information from the local storage that is not related to the card is removed, including registration details.v 1.11.2Release Date: 24 July 2020Improvements to the Office 365 calendar provider authentication process has been made, allowing users to select their Office 365 credentials without having to request for approval once again, if approval had already been granted before.Resolved EscalationsAE-5951 – Card has lost connection to Office 365 calendar provider. AE-6069 – Card unable to validate rooms and connect to the Office 365 calendar provider.v 1.11.1Release Date: 17 July 2020Resolved EscalationsAE-6083 – The Room Schedule card configured with a GSuite account, does not display on iPads.

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Jul 6, 2025

Room Schedule/Room Booking Card Release Notes (version 1.0-1.10)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release of the Room Booking card.NoteAdditional release notes for the Schedule Board Card:Room Schedule/Room Booking Card Release Notes (version 1.31-1.39) Room Schedule/Room Booking Card Release Notes (version 1.21-1.30) Room Schedule/Room Booking Card Release Notes (version 1.11-1.20) Room Schedule/Room Booking Card Release Notes (version 1.0-1.10) ImportantFor each release, the updates are pushed to the card template in the Library. Cards created prior to the latest release will not receive the latest updates. To get the latest feature or bug fix for this card, the card must be recreated with the latest template. v 1.10 v 1.9 v 1.8 v 1.7 v 1.6 v 1.5 v 1.4 v 1.3 v 1.2 v 1.1 v 1.0v 1.10Release Date: 1 May 2020The Room Schedule card has been updated with the following features and UI improvements:Demo mode supports mock booking operations The previously introduced Demo mode now supports mock booking operations, allowing users to fully visualize and simulate the experience of making a booking through the Room Schedule card without the need to connect to a calendar provider during card creation. Booking operations made in Demo mode are wiped clean, together with the mock data when the card is saved. v 1.9Release Date: 20 Mar 2020The Room Schedule card has been updated with the following features and UI improvements:Support for Cisco Codec Facilities, which allows the card to display the Cisco device facility status, such as capacity and video on the card. The following icons would be displayed in an active, inactive, and default state of the card. Support for custom fonts. Support for switching off LED lights on Crestron TSS devices, when the device is offline or Card state is offline, unconfigured, or invalid. Room Schedule UI Improvements: New layout for Portrait View Scrollable Time Slots Resolved BugsCT-1817 – Incorrect countdown message displayed when card is in “Occupied” state. v 1.8Release Date: 28 Feb 2020The Room Schedule card has been updated with the following features and styling options:Demo mode preview Allows users to preview the card interactively, either via the App or in the Library, without having to authenticate the card first. UI improvements The gear icon replaces the door icon, when accessing the Settings drop-down menu. Default thumbnail and icons have been updated. Check-in state UI has been updated. Primary text displayed on the card are bolded. New device tasks templates Device task template to listen to events from a touch sensor device using an API to check-in, extend, or end a meeting, and if the room has occupants it will trigger the card to display the occupied status, for non-bookable rooms. Device task template to listen to events from a touch sensor device using an API to check-in, extend, or end a meeting. v 1.7Release Date: 17 Jan 2020The Room Schedule card has been updated with the following features and styling options:Support for Rooms with Restricted Permissions and Booking DisabledThe Room Schedule card will automatically disable the ‘Enable booking’ option on the card configuration template, if the calendar provider has restricted viewing access for the said resource/room.Subsequently, on the room booking app (Appspace App), interactivity and the booking option are turned off, while the meeting details are still displayed. This improvement eliminates users from incorrectly assuming the booking function is broken, as previously they were able to see a Book Now button that did not function. Display Date and TimeUsers can now display the date and time in the card, by checking the “Show clock” checkbox in the Styling section. Support for Renaming Rooms via APIThe Room Schedule API has been improved to support the renaming of any current meeting.Resolved BugsCT-1675 – The ‘Available’ state is seen briefly when reloading a Room Schedule card that is in an ‘Occupied’ or ‘Check-in’ state. v 1.6Release Date: 27 Dec 2019ImportantWe have updated the compatibility of Room Schedule 1.6 card for Appspace Progressive App (PWA) to ver. 2.5. The Room Schedule card has been updated with the following features and styling options:Custom Calendar ProviderA new Custom Calendar Provider option has been added to allow users to use their own calendar provider on the Room Schedule card, besides Office 365 and G Suite. Configuration is simple, as users only need to enter the calendar provider URL and API key. Optionally, users may configure the HTTP headers in order to pass additional meta data to the calendar provider, either to further secure the connection, or to fix authentication issues. Show Meeting NameUsers can enable or disable meeting names in the card, by checking or unchecking “Show meeting name” checkbox in the Styling section.If checked, the meeting name will be displayed in the following views: Room Information view Booked Check-in Meeting information Show organizer’s nameUsers can display or hide the organizer’s name, by checking or unchecking “Show organizer’s name” checkbox in the Styling section.If checked, the organizer’s name will be displayed in the following views: Room Information view Booked Check-in Meeting Information Screen Share Icon for Meeting Room FacilitiesUpdated the Room Facilities device property to include the Screen Share icon, allowing users to display the availability of screen sharing devices in the meeting room, by adding the “ScreenShare” value to the “Card.room.facilities” device property during the card creation. UI ImprovementRoom availability texts are now aligned to be vertically middle of the Room Schedule card.Resolved BugsCT-1605 – Updating the room label, changes the room state from offline to available.Resolved EscalationsAE-5686 – Users are logged out from the Appspace console, during card initialization. AE-5714 – Check-in button isn’t available, resulting in the meeting being ended automatically after 10 mins. v 1.5Release Date: 2 Nov 2019The following additional supported commands for post messaging APIs for custom integrations have been included:Book – Books a meeting Extend – Extends the current meeting End – Ends the current meeting Auto Cancel – Automatically cancels the meeting if no one checks-inPatch Updatesv 1.5.1Release Date: 20 Nov 2019Resolved EscalationsAE-5661 – Room Schedule card displays an authorized meeting room as unauthorized v 1.4Release Date: 7 June 2019The Room Schedule card now supports Crestron’s Room Availability Indicator for Crestron TSS devices, which allows users to quickly identify if a room is available or occupied through the LED light indicators that are mounted above meeting rooms.This feature is only supported on Appspace App 1.47 and abovePatch Updatesv 1.4.1Release Date: 17 July 2019A minor update to the Room Schedule card allows the rooms list and room info to be retrieved when authenticating with User Authentication that does not have administrative privileges v 1.3Release Date: 29 April 2019A minor update to the Room Schedule card, enabling support for application authentication on Microsoft Office 365, which is ideal for viewing multiple rooms in organizations that do not allow user based logins, an account with administrator privileges can book all rooms in the organization. v 1.2Release Date: 11 May 2019We’ve added the following new features to the Meeting Room card:Booking 7-days ahead – You can now book a meeting room up to 7-days in advance, if the option is enabled when creating the card. Video as background – Setting a playlist channel as background has been expanded to support video content. 24-hour time format – You can now set the time in 12 or 24 hour formats. Added visual configurations – these features can now be configured: background mask, room label, and color for the Check-In and Occupied statuses. Display room facilities – Configure and display available room facilities from a calendar provider, as icons on the card. This is also configurable via a device property. Currently only supports the Google Calendar provider. External integration – Developers can now integrate the Meeting Room card using post messaging to listen to events, and send commands.Patch Updatesv 1.2.2Release Date: 9 June 2018The Meeting Room card has been renamed to Room Schedule card, as part of our rebranding initiative. v 1.1Release Date: 9 June 2018Improvements to the Meeting Room card with the addition of the following features:Meeting Room cards are now supported on iOS-based devices, in addition to supporting Android. Check-in option for a meeting – allows users to check-in to a meeting. If no-one checks-in within 10 minutes after the start of the meeting, the room booking is automatically cancelled. Additional options when configuring a card: Show available time slots – available meeting time slots will be displayed on the meeting room display page. Naming of instant meetings – allows meetings booked via instant booking to be named, and not just displayed as “Instant Booking” on the meeting room display page. Show/hide upcoming meetings – displays the upcoming meetings for the day at the lower right column of the meeting room display page. Match the background color with the status color – allows the status accent color (Available: Green, Booked: Red, Check-in: Amber) to be reflected in the background, consuming the entire meeting room display page, instead of just the right panel. Support for private meetings – meetings configured as “private” on the calendar provider, will have the meeting name hidden, and displayed as “Private Meeting” on the meeting room display page.Patch Updatesv 1.1.1Release Date: 10 August 2018The following updates to the Meeting Room card:Support for Chrome OS version 64 (in addition to iOS and Android). You can now configure Meeting Room cards on your Chrome-based devices, and leverage the room booking services with Google or Microsoft calendar providers.Optimizations include: CSS layout fixes for the time slot availability screen in portrait mode on iOS. Standardized error handling for rooms with an offline status: When room is offline, a round status icon in red is displayed. When room is offline, last update time is displayed. When room is offline, ‘Room Offline’ is displayed instead of meeting name or room available information. Improved exception error handling during calendar provider authentication process.Optimizations to the back-end device deletion process to improve how Appspace handles devices that have been unregistered. v 1.0Release Date: 14 April 2018An all-new Meeting Room card that enables you to set up an informative and interactive touch-screen enabled instant meeting room bookings on any compatible Android-powered tablet running the Appspace App.The card will retrieve and display meeting schedules by location and integrates with the following calendar data providers: Microsoft Exchange Google Calendar Includes the following booking options: Book Now – allows users the option to book instantly, up to a maximum of four 30 minute blocks, (2 hours), depending on the start of the next scheduled meeting. Advanced Booking – allows users to book a meeting room in advance for the same day only, by selecting the preferred time blocks, with each block a minimum of 15 minutes. However, Advanced Booking can be disabled if this feature isn’t required. Extend Booking – allows users to extend their current meeting room booking, up to a maximum of four 30 minute blocks (2 hours), if the meeting room is available. End Booking – allows users to end their current meeting room booking, by tapping the End Meeting button if the user had booked the meeting room through the Room card on the device. If the meeting room is scheduled other than on the Room card, the End Meeting button will only be displayed if the meeting had been extended through the Room card, in which tapping the End Meeting button will only end the extension of the meeting. Displays upcoming meetings – displays up to four meetings at a time, all meetings until the end of the day if the current time is before 6 pm, or meetings up to 6 hours ahead if the current time is after 6 pm. Syncing is done every minute. Display orientation – the card can be displayed in landscape or portrait orientation, depending on the device configuration. Theme customizations – customizations to the background color, background image, available room color, and custom logo.Refer to Booking Single Meeting Rooms (Room Schedule Card) for more information.

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Jul 6, 2025

Schedule Board Card Release Notes (version 1.31)

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Jul 6, 2025

Schedule Board Card Release Notes (version 1.21 to 1.30)

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Jul 6, 2025

Schedule Board Card Release Notes (version 1.11 to 1.20)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release for the Schedule Board card ideal for displaying and viewing room schedules for multiple rooms and spaces, in a calendar view or map view, on large digital boards.NoteAdditional release notes for the Schedule Board Card:Schedule Board Card Release Notes (version 1.31) Schedule Board Card Release Notes (version 1.21 to 1.30) Schedule Board Card Release Notes (version 1.11 to 1.20) Schedule Board Card Release Notes (version 1.0 to 1.10)v 1.20 v 1.19 v 1.18 v 1.17 v 1.16 v 1.15 v 1.14 v 1.13 v 1.12 v 1.11v 1.20Release Date: 1 April 2022FEATURE UPDATESA new Map layout option has been added to the card that will display a floor plan map in full-screen with the following features:On the upper left of the screen, there is a filter button. On the left side of the screen, there is a zoom in/out button. The reset button is aligned with the zoom in and zoom out buttons. The availability and location of the room are indicated by a legend on the right side of the screen. v 1.19Release Date: 17 Feb 2022Resolved EscalationsAE-7372 – Unable to display Maps in the Schedule Board card on Android 9 devices. v 1.18Release Date: 17 Dec 2021Auto Scrolling Option Added to Card EditorAuto scrolling is enabled by default when interactivity is disabled. So the Enable auto-scrolling setting is visible in the card editor, when Interactivity Enabled display option is selected. The Enable auto-scrolling setting is hidden in the card editor, when Interactivity Enabled display option is unselected. v 1.17Release Date: 12 Nov 2021Resolved EscalationsAE-7372 – Schedule Board card (with maps) with between 100-1000 resources has very high load time, while the Appspace App becomes unresponsive. AE-7449 – Schedule Board card inconsistently displays meeting rooms in various orders on browsers and devices. v 1.16Release Date: 8 Oct 2021Schedule Board EnhancementsThe Schedule Board card is now listed under the Workplace template type, as part of our product realignment exercise. A new Filter By selection UI, allowing for more filtering options such as Status and Floors. Once a floor is selected to be filtered, the resource list on the left panel will automatically display all resources within the floor, sorted in alphabetical order. When in Map View, the following floor and room order is displayed: By default, the map will display the First/Ground floor as the default floor of the building, unless the “You are Here” indicator is configured, then that floor will be displayed on the map when a user first accesses the Schedule Board card. First/Ground floor can be configured as Floor Level 0 in the location setting for the floor plan. If the Floor Level is not set, the First/Ground floor will be sorted (descending) accordingly based on the floor description. The map will display all resources within the floor first in alphabetical order, and then followed by the rest of the resources in other rooms. If there are more than 2 maps with the same Floor Level configured, for instance if the “Level 15” office area, and “Level 15 Parking” space area are on the same Floor Level, then these floors will be sorted and displayed based on their floor names. Points of Interest (POIs) labels now display based on the Show Label behavior option in the Locations module. This solves a previous issue where the labels are only displayed if there’s sufficient space for the label to fit, in which case it will be hidden until zoomed in.Resolved BugsCT-2692 – Unable to load Schedule Board on Advanced Channel in channel browsing mode on BrightSign devices, if the Schedule Board card is configured with Office365 or GSuite calendar providers.Resolved EscalationsAE-7003 – Map display in portrait mode does not display all available resources correctly, once user has clicked on one resource to view its details.Patch Updatesv 1.16.1Release Date: 12 Nov 2021Resolved EscalationsAE-7421 – Unable to scroll Floor Name list in Map layout when the user assigns many floors on a Schedule Board card. v 1.15Release Date: 30 July 2021Appspace Calendar Provider UpdateAs both the Reservations and the Employee View are only supported on Appspace 8.0 private/public cloud, the Appspace calendar provider will not be available on the Schedule Board card when configuring in an 8.0 on-prem instance.Resolved EscalationsAE-7003 – Map display in portrait mode does not display all available resources correctly, once user has clicked on one resource to view its details.Patch Updatesv 1.15.1Release Date: 13 July 2021Resolved BugsCT-2611 – Check-in dialog box displays the Extend and End buttons after meeting has started, even though constraint rules allow check-ins to be made 5 minutes after the start of the meeting. CT-2633 – Current location floor plan is not displayed by default on the map, even after the device location property has been set. CT-2634 – Duplicate POI location markers displayed on floor plan.Resolved EscalationsAE-7003 – Map does not display all available resources in portrait mode. v 1.14Release Date: 26 Mar 2021EnhancementsSupport for floor name display for a resource when the card is in grid view, in the following scenarios: with maps enabled. in Demo Mode, to make it easier for users to find a resource on the desired floor. when configured with the Google calendar provider. when configured with the Appspace calendar provider, including resources that have not been configured as POI (Reservations).Note: Priority in retrieving the floor names will be given to the Maps service followed by the provider service. Support for building name display when using the Appspace calendar provider (Reservations), with the following criteria: Building name will not be shown if all resources are in the same building. Building name will be shown without a comma if floor is not set. Floor name and building name will be shown in the rooms list and room info panel. The Enable meeting check-in booking option is automatically hidden if the card is configured with the Appspace provider (Reservations).Resolved BugsCT-2528 – The “You are Here” indicator does not display after the ASUI version update. CT-2542 – The header logo is misaligned when displayed on UWP devices.Resolved EscalationsAE-6577 – Schedule Board card with maps does not load quickly in channel browsing mode.Patch Updatesv 1.14.2Release Date: 17 July 2021Space Reservation SupportWith the Space Reservations solution becoming generally available in Appspace 8.1-ac.1, users can now authenticate their Schedule Board cards using the Appspace calendar provider. Resolved BugsCT-2607 – Available room status is displayed for a split second when loading the Schedule Board card, before the correct room status is displayed. CT-2606 – The Check-in button is still displayed for a current meeting, when the room has been booked with back to back meetings.Resolved EscalationsAE-7003 – Map does not display all available resources in portrait mode.v 1.14.1Release Date: 24 June 2021Resolved EscalationsAE-6763 – Reservations rules and restraints are not applied when making reservations via the Schedule Board card. v 1.13Release Date: 26 Feb 2021Resolved BugsCT-2407 – Check-In button not displayed at the defined check-in time set in the resource Rules tab. CT-2418 – Resource check-in state is activated immediately, when check-in time is configured to be less than 10 minutes. v 1.12Release Date: 11 Dec 2020ImportantThis version of the card is available as part of the Reservations feature, in Limited Release. Contact your Appspace Customer Success Manager to be a part of this program. Support for Appspace Calendar ProviderThe Appspace Calendar Provider option has been added to the card to support the new Reservations service, allowing users to make reservations directly from the Schedule Board card or content portal.These changes will not be reflected in the current card templates. This version of the card is available as a separate template in the Library.For more information, refer to the Configure and Manage Visitor, Space, & Desk Reservations article.Patch Updatesv 1.12.1Release Date: 15 Jan 2021Support for Resource CheckpointsThe Schedule Board card now supports checkpoints when creating reservation rules. Checkpoints can be created for a check-in or for a reservation/room booking. Three checkpoint types are available:Consent Notice FormConsentThe administrator must input the text for this checkpoint. During a check-in/reservation, the consent text is displayed, and the user must choose to either Accept or Decline. If a consent form is declined by the user, they cannot proceed with the check-in or room reservation/booking.NoticeThe administrator must input the text for the notice. During a check-in/reservation, the notice is displayed. The user only needs to read the text and click Done. The check-in or room reservation/booking will proceed once Done is clicked.FormThe administrator can either choose to include a custom card or a URL (HTTPS recommended) pointing to a form, both with a checklist that returns data for validation. During a check-in/reservation, the checklist form is displayed, and the user must select the options for each item, and click Submit. If the user does not meet any one of the items listed in the checklist, they cannot proceed with the check-in or room reservation/booking. Check-in: If all checkpoints are accepted, the check-in is performed. If a checkpoint is declined, a confirmation dialog box with the following message is displayed, “By declining this consent form, your meeting will not be checked in.” Once the decline is confirmed, the following message is displayed, “We were unable to check-in to your meeting due to a conflict with the reservation rules for this resource.” If there are no checkpoint rules configured for check-in, the check-in is performed in the normal workflow. Reservations/booking: If all checkpoints are accepted, the booking is performed. If a checkpoint is declined, a confirmation dialog box with the following message is displayed, “By declining this consent form, your meeting will not be booked.” Once the decline is confirmed, the following message is displayed, “We were unable to book your meeting due to a conflict with the reservation rules for this resource.” If there are no checkpoint rules configured for reservations, the booking is performed in the normal workflow. Multiple checkpoints can be added to any check-in or reservation/booking. During a check-in/reservation, the checkpoints will be displayed in sequence. If the user declines or does not meet one or more of the checkpoints, the check-in/reservation will be declined.v 1.12.2Release Date: 29 Jan 2021Updated Card ThemeThe following updates have been made to the card theme:The card theme has been updated in the Library with a new design, improving card standardization. The card base theme will not be generated during deployment, as the BaseCardTemplate property has been set to false in the manifest.json file in the card template. The default fonts have been updated to the following: Header text = Poppin font, previously Monserrat. Body text = Roboto font, previously Lato. The card template has been assigned to use the “Productivity and Engagement” as the default content category.Introducing Card Content CategoriesWith the introduction of Content Categories in Appspace 8.0 ac.22, all card themes will be assigned with a default content category, allowing organizations to create content, build channels, and target messaging according to workplace communications best practices and internal communication goals.These content categories can be changed during card creation by the Publisher or Author, as the card theme has been assigned a content category based on the messaging focus. These content categories are defined as follows:Culture & Values – Content that promotes company values and affects the employee experience, to help customers drive company values throughout their organization. Goals & Performance – content that showcases both long- and short-term goals and measurements of performance, to create shared ownership of company goals and drive employee performance. Productivity & Engagement – content with information that keeps the company running, day-to-day, facilitating organizational productivity. Safety & Compliance – content with information that supports employee safety and ensures company compliance with regulatory requirements, to help create a safe environment and promote safe behavior amongst employees.Users will also be able to view the Content Category for every piece of content within a channel playlist. However, cards created prior to this release will not contain a content category, and will be considered as “Unassigned”.v 1.12.3Release Date: 10 Feb 2021Added the All Day Booking OptionUsers will now be able to select the All Day booking option when creating or extending a meeting on an Appspace authenticated Schedule Board. However, this option is only displayed if the following conditions are met:When creating a meeting – There are no meetings scheduled from the start time until the end of the day. When extending a meeting – There are no meetings scheduled from the meeting end time until the end of the day. v 1.11Release Date: 11 Nov 2020UI ImprovementsThe Schedule Board card has been updated with the following UI improvements for a better user experience:Room colors for POIs (Point of Interests), duplicated, or unmapped resources have been changed to light grey from the previous blue. The background color for the Schedule Board is now white. The toggle and floor buttons have been updated. The following updates to fix and correct UI issues: Maps are now displayed in the center and at 80% of the map zone, so that the map is not displayed edge to edge. Corrected incorrect verbiage. Floor buttons are not displayed with a border, box-shadow, and the background color removed for better visibility. Certain UI elements such as fonts, input fields, check-boxes, alignments and padding have been fixed and optimized for display in Full HD (2K), 4K (Ultra HD), and in portrait mode. Auto-Populate Room Mapping Data for Simple WayfindingThis new improvement auto-populates the Room ID and Room Name fields of the Room mapping table when configuring Simple Wayfinding. Previously, users would be required to manually find and enter the room data, which can be tedious when displaying a lot of rooms. Now, users only have to enter the device location and directions to the resource location relative to the device.Patch Updatesv 1.11.1Release Date: 18 Jan 2021Resolved EscalationsAE-6444 – Map view does not reload after exiting a room without a map from the Schedule Board card.v 1.11.2Release Date: 29 Jan 2021Updated Card ThemeThe following updates have been made to the card theme:The card theme has been updated in the Library with a new design, improving card standardization. The card base theme will not be generated during deployment, as the BaseCardTemplate property has been set to false in the manifest.json file in the card template. The default fonts have been updated to the following: Header text = Poppin font, previously Monserrat. Body text = Roboto font, previously Lato. The card template has been assigned to use the “Productivity and Engagement” as the default content category.Introducing Card Content CategoriesWith the introduction of Content Categories in Appspace 8.0 ac.22, all card themes will be assigned with a default content category, allowing organizations to create content, build channels, and target messaging according to workplace communications best practices and internal communication goals.These content categories can be changed during card creation by the Publisher or Author, as the card theme has been assigned a content category based on the messaging focus. These content categories are defined as follows:Culture & Values – Content that promotes company values and affects the employee experience, to help customers drive company values throughout their organization. Goals & Performance – content that showcases both long- and short-term goals and measurements of performance, to create shared ownership of company goals and drive employee performance. Productivity & Engagement – content with information that keeps the company running, day-to-day, facilitating organizational productivity. Safety & Compliance – content with information that supports employee safety and ensures company compliance with regulatory requirements, to help create a safe environment and promote safe behavior amongst employees.Users will also be able to view the Content Category for every piece of content within a channel playlist. However, cards created prior to this release will not contain a content category, and will be considered as “Unassigned”.v 1.11.3Release Date: 10 Feb 2021Resolved BugsCT-2480 – Incorrect font used for Point Of Interest labels in Maps instead of the Roboto font.Resolved EscalationsAE-6549 – Scrolling issues when Schedule Board is displayed in portrait view.v 1.11.4Release Date: 23 Feb 2021Resolved EscalationsAE-6570 – The $roomname property value from the Room Mapping table is not reflected on the Room Schedule card.

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Schedule Board Card Release Notes (version 1.0 to 1.10)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release for the Schedule Board card ideal for displaying and viewing room schedules for multiple rooms and spaces, in a calendar view or map view, on large digital boards.NoteAdditional release notes for the Schedule Board Card:Schedule Board Card Release Notes (version 1.31) Schedule Board Card Release Notes (version 1.21 to 1.30) Schedule Board Card Release Notes (version 1.11 to 1.20) Schedule Board Card Release Notes (version 1.0 to 1.10)v 1.10 v 1.9 v 1.8 v 1.7 v 1.6 v 1.5 v 1.4 v 1.3 v 1.2 v 1.1 v 1.0v 1.10Release Date: 1 Oct 2020Support for Room Facilities for Custom Calendar ProvidersConfigure and display available room facilities from a custom calendar provider, as icons on the card when displayed on the screen.The following facilities are supported:Ethernet Phone Projector Video Conference Whiteboard Wifi Screen ShareThese facilities can also be configured via the card.room.facilities device property.UI Improvements for MapsThe Schedule Board card when configured with Maps, now allows the floor or level to be displayed on the info side-panel, when a room is selected, for improved user experience. v 1.9Release Date: 25 Sept 2020The Schedule Board card has been updated with the following features:Improved Room Search FunctionThe room search function has been improved to support additional room category values when the Schedule Board card is configured with the Google GSuite calendar provider. This allows the following additional room categories to be displayed when searching for rooms.“CATEGORY_UNKNOWN” “OTHER”Support for New Points of Interest in MapsThe following Point of Interest (POI) options are now supported in Maps:Front Porch Quiet Space Social Lounge Training v 1.8Release Date: 8 July 2020The Schedule Board card content creation workflow and card editing user interface has been updated and streamlined in conjunction with the release of the completely redesigned Library module in Appspace 8.0.Support for MapsThe Schedule Board card can now display floor plans via the Maps feature introduced in Appspace 8.0. This allows users to make room bookings instantly while providing them a graphical view of where the rooms are located and its availability. The booking functions remain the same, please refer to the Book Multiple Meeting Rooms Instantly on Schedule Board article for more information and configuration instructions.Redesigned Card EditorThe card editor has been updated with a new UI and workflow, which groups key functions and features into tabs and sections for improved user experience, such as:Preview tab – this tab appears only after the content is saved and the editor window is opened. Preview options include Responsive, Responsive 16:9, 2K, 4K, Tablet, Phone, or Custom. Edit tab – configure the card layout, message title and summary, logo, background and a featured media/image. Also, depending on card or template type, you may see these additional sections: Design section – includes customized design options for each card type, which includes color palette, background, logo, and style selection options. Configuration section – includes customized configuration options for each card type, such as chart options. Article tab – write the content article, caption, and include a referral link if any. Schedule tab – here you add the content directly to any existing channel, and configure its playback schedule and display properties. Settings tab – in this tab you may add a name for this card, configure its expiry date, add tags, and add a thumbnail image. New Category and TagsWhen creating a card, you now have the option to filter results based on tags and card template categories which are based on card types such as Messaging, Data, Services, Feeds, and Legacy content – to easily find what you need from a huge list of templates available. Patch Updatesv 1.8.3Release Date: 29 July 2020With the recent Covid-19 pandemic affecting the world, many organizations are currently placing hand sanitizers around the office area, thus Appspace has included “Sanitizing Station” as a new Point of Interest (POI) option when configuring your floor plans in Maps.v 1.8.2Release Date: 24 July 2020Improvements to the Office 365 calendar provider authentication process has been made, allowing users to select their Office 365 credentials without having to request for approval once again, if approval had already been granted before.Resolved EscalationsAE-5951 – Card has lost connection to Office 365 calendar provider. AE-6069 – Card unable to validate rooms and connect to the Office 365 calendar provider.v 1.8.1Release Date: 17 July 2020Resolved EscalationsAE-6083 – The Schedule Board card configured with a GSuite account, does not display on iPads. v 1.7Release Date: 1 May 2020The Schedule Board card has been updated with the following features:Demo mode supports booking operations The previously introduced Demo mode now supports mock booking operations, allowing users to fully visualize and simulate the experience of making a booking through the Schedule Board card without the need to connect to a calendar provider during card creation. Booking operations made in Demo mode are wiped clean, together with the mock data when the card is saved. v 1.6Release Date: 10 Apr 2020The Schedule Board card has been updated with the following features:UI Improvements The gear icon replaces the door icon, when accessing the Settings drop-down menu. The default thumbnail and icon have been updated. Room names are now automatically wrapped onto multiple lines within it’s space. “Show clock and time” in the display options have been renamed for standardization to “Show clock”. Schedule Time Blocks A new option to introduce 15 minute time blocks when scheduling a meeting, instead of the default 30 minute time blocks. v 1.5Release Date: 20 Mar 2020The Schedule Board card has been updated with the following features:Demo mode preview Demo mode preview, which allows users to preview the card interactively, either via the App or in the Library, without having to authenticate the card first. Once in Demo mode preview, the gear icon allows users to go back to authenticating the card. Reset Schedule Board The Schedule Board automatically resets to current date and time after one minute of inactivity. v 1.4Release Date: 28 Feb 2020The Schedule Board card has been updated with the following features:Icon Standardization The settings menu can be accessed by clicking the gear icon (formerly the door icon), displayed on the top right corner of the card when mouse hovered. Improved Schedule Board APIThe Schedule Board API has been improved to support the following commands: On booking actions executed On meeting events On view changes On room info changed On current status changes On data retrieved Auto cancel (no show for check in) v 1.3Release Date: 17 Jan 2020The Schedule Board card has been updated with the following features and styling options:Support for Rooms with Restricted Permissions and Booking DisabledThe Schedule Board card will automatically disable the ‘Enable booking’ option on the card configuration template, if the calendar provider has restricted viewing access for the said resource/room.Subsequently, on the room booking app (Appspace App), interactivity and the booking option are turned off, while the meeting details are still displayed. This improvement eliminates users from incorrectly assuming the booking function is broken, as previously they were able to see a Book Now button that did not function. Improved Schedule Board APIThe Schedule Board API has been improved to support the following commands: Book meeting command End current meeting command Extend current meeting command Get today’s schedule command Get current status command Get current meeting command Get rooms command Check-in command Rename current meeting command v 1.2Release Date: 27 Dec 2019The Schedule Board card has been updated with the following features and styling options:Custom Calendar ProviderA new Custom Calendar Provider option has been added to allow users to use their own calendar provider on the Schedule Board card, besides Office 365 and G Suite. Configuration is simple, as users would just be required to enter in the calendar provider URL, and API key of their selected calendar provider. Configuring the HTTP heades are optional, or if there is a mismatch with key values during authentication. Show Meeting NameUsers can enable or disable meeting names in the card, by checking or unchecking “Show meeting name” option in the Display options drop-down menu. If checked, the meeting name will be displayed in the following views: Room schedule view Current view Single event Meeting information Advanced Booking Check-in Extend meeting End meeting Show Organizer’s NameUsers can display or hide the organizer’s name, by checking or unchecking “Show organizer’s name” option in the Display options drop-down menu. If checked, the organizer’s name will be displayed in the following views: Room schedule view Current view Single event Meeting information Advanced Booking Check-in Extend meeting End meeting Reset TableA reset icon has been added to the ‘Room schedule view’ allowing users to quickly return to the current date and time, if the view isn’t displaying the current date and time.Rename Meeting RoomsUsers are now able to rename rooms via the Room Mapping feature in the Schedule Board card.Resolved BugsCT-1592 – When naming a meeting, pressing the spacebar shifts the focus away from the input text field. CT-1469 – Error message is not vertically centered when displayed on the card. v 1.1Release Date: 13 July 2019The Schedule Board card is updated to include a simple way-finding feature, enabling users to configure the locations of the room relative to the device.This is achieved by specifying:A list of Schedule Board device locations. A list of directions of the room’s relative position to the Schedule Board’s location. The Schedule Board device is assigned a location via device property. v 1.0Release Date: 27 April 2019Introducing the Schedule Board card, which is designed for viewing the schedule of multiple meeting spaces, on larger displays placed in common areas with many nearby meeting spaces. The card retrieves and displays multiple meeting schedules from multiple rooms and integrates them in one single display for an integrated viewing and booking experience.Interactivity for the Schedule Board card is currently supported on iOS, Android, Chrome OS, and LG based devices only.Similar to the Room Schedule card (which is ideal for single room booking), the Schedule Board card is compatible with the following calendar data providers:Google G Suite Microsoft Office 365 Application authentication, ideal for viewing multiple rooms in organizations that do not allow user based logins, an account with administrator privileges can book all rooms in the organization. User authentication, similar to the Room Schedule card authentication, an account with this permission can only book rooms that have been assigned to the user. The Schedule Board card also includes the following features:Booking OptionsUsers have the option to book instantly or in advance, up to a maximum of four 30-minute blocks (2 hours), depending on the start of the next scheduled meeting. Similar to the Room Schedule card, users are able to check-in, extend, and end meetings, directly from the Schedule Board card. The check-in feature is enabled by default, and allows users to check-in a meeting 10 minutes before a meeting starts. The meeting auto-cancels if the meeting is not checked-in 10 minutes after the meeting starts. Viewing OptionsAt a glance, users are able to view multiple meeting rooms, and the respective meetings in a single view, allowing users to quickly identify which rooms are available or occupied. There are two viewing options available, each with its own uniqueness: Current meeting viewThis simplified view of room schedules, displays only the current and next upcoming meeting, for multiple rooms. Users can also filter this view by status: Available, Check-in, Occupied. Room schedule viewThis view displays a comprehensive schedule of current and all upcoming meetings for multiple rooms enabling the user to make a booking instantly, or in advance up-to three days. Users can also filter this view by status: Available, Check-in, Occupied. Theme CustomizationsThe Schedule Board card offers a variety of customization options and settings such as the default view of the card, display options, custom logo and logo positioning, custom header, interactivity, background color or image, meeting status color, and many more.Refer to Booking Multiple Meeting Rooms (Schedule Board Card) for more information.

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Appspace 8.x Release Notes for Private Cloud

The Private Cloud release notes for the Appspace 8.x (Andromeda 8.2 to Lynx 8.8) platform contain valuable information of each release, while also serving as a historical list of the private cloud’s weekly, monthly, and sandbox releases.For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.For Private Cloud, we offer two release management schedules as per our Release Calendar, based on your company’s preference:Weekly schedule: the Private Cloud is updated weekly on Tuesday with the version that was active in the Public Cloud on the previous Saturday (exactly one week behind Public Cloud). Monthly schedule: the Private Cloud is updated monthly on the first Tuesday with the version that was active in the weekly updated Private Clouds one month prior (generally five weeks behind Public Cloud).Private Cloud servers are updated at 11 pm local time, based on the time zone of the server’s physical data center location, as follows:US-Central (Iowa) – TUE 11 PM CT EU-West (Belgium) – TUE 11 PM CET Asia-SE (Singapore) – TUE 11 PM SST AUS-SE (Sydney) – TUE 11 PM AETImportantFor Public Cloud release notes, please refer to the following:Appspace 8.9 Pegasus Release Notes Appspace 8.8 Lynx Release Notes Appspace 8.7 Cygnus Release Notes Appspace 8.6 Aquarius Release NotesWeekly Schedule 4 Mar 2025, Tuesday 18 Feb 2025, Tuesday 4 Feb 2025, Tuesday 21 Jan 2025, Tuesday 3 Dec 2024, Tuesday 19 Nov 2024, Tuesday 12 Nov 2024, Tuesday 22 Oct 2024, Tuesday 8 Oct 2024, Tuesday 24 Sept 2024, Tuesday 17 Sept 2024, Tuesday 27 Aug 2024, Tuesday 30 July 2024, Tuesday 23 July 2024, Tuesday 9 July 2024, Tuesday 18 June 2024, Tuesday 11 June 2024, Tuesday 7 May 2024, Tuesday 30 Apr 2024, Tuesday Monthly Schedule 4 Mar 2025, Tuesday 3 Dec 2024, Tuesday 5 Nov 2024, Tuesday 1 Oct 2024, Tuesday 3 Sept 2024, Tuesday 6 Aug 2024, Tuesday 2 July 2024, Tuesday 4 June 2024, Tuesday Sandbox Schedule 4 Mar 2025, Tuesday 3 Dec 2024, Tuesday 5 Nov 2024, Tuesday 1 Oct 2024, Tuesday 6 Aug 2024, Tuesday 2 July 2024, Tuesday 4 June 2024, Tuesday 7 May 2024, Tuesday Weekly Schedule4 Mar 2025, TuesdayThis release includes updates from the following public cloud builds:Pegasus build 8.9-ac.418 Feb 2025, TuesdayThis release includes updates from the following public cloud builds:Pegasus build 8.9-ac.34 Feb 2025, TuesdayThis release includes updates from the following public cloud builds:Pegasus build 8.9-ac.221 Jan 2025, TuesdayThis release includes updates from the following public cloud builds:Pegasus build 8.9-ac.43 Dec 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.519 Nov 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.412 Nov 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.322 Oct 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.28 Oct 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.124 Sept 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.717 Sept 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.627 Aug 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.530 July 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.323 July 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.29 July 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.118 June 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.611 June 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.57 May 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.330 Apr 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.29 Apr 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.1Monthly Schedule4 Mar 2025, TuesdayThis release includes updates from the following public cloud builds:Pegasus build 8.9-ac.23 Dec 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.25 Nov 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.61 Oct 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.53 Sept 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.36 Aug 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.62 July 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.44 June 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.3Sandbox Schedule 4 Mar 2025, TuesdayThis release includes updates from the following public cloud builds:Pegasus build 8.9-ac.43 Dec 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.55 Nov 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.21 Oct 2024, TuesdayThis release includes updates from the following public cloud builds:Lynx build 8.8-ac.16 Aug 2024, TuesdayThis release includes updates from the following public cloud builds:Cygnus build 8.7-ac.32 July 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.64 June 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.47 May 2024, TuesdayThis release includes updates from the following public cloud builds:Aquarius build 8.6-ac.3

Appspace 8.9 Pegasus Release Notes for Cloud (ac.1.1 - ac.5.7)

The Public Cloud release notes for the Appspace 8.9 Pegasus platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.The following is the release management schedule as per our Release Calendar for Public Cloud:New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.Please see additional Appspace 8.9 release notes here. ImportantFor Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page. For previous Public Cloud release notes, please refer to the following: Appspace 8.8 Lynx Release Notes for Cloud Pegasus build 8.9-ac.5.7 Pegasus build 8.9-ac.5 Pegasus build 8.9-ac.4.6 Pegasus build 8.9-ac.4.5 Pegasus build 8.9-ac.4.4 Pegasus build 8.9-ac.4.3 Pegasus build 8.9-ac.4.2 Pegasus build 8.9-ac.4.1 Pegasus build 8.9-ac.4 Pegasus build 8.9-ac.3.4 Pegasus build 8.9-ac.3.3 Pegasus build 8.9-ac.3.2 Pegasus build 8.9-ac.3.1 Pegasus build 8.9-ac.3 Pegasus build 8.9-ac.2.5 Pegasus build 8.9-ac.2.4 Pegasus build 8.9-ac.2.3 Pegasus build 8.9-ac.2.2 Pegasus build 8.9-ac.2.1 Pegasus build 8.9-ac.2 Pegasus build 8.9-ac.1.4 Pegasus build 8.9-ac.1.3 Pegasus build 8.9-ac.1.2 Pegasus build 8.9-ac.1.1 25 Apr 2025, FridayPegasus build 8.9-ac.5.7(Private Cloud Only Build)FIXED BUGSAP-52103 – File listing is not populated during content copy, leaving the mediafiles table in MySQL and the file listing in MongoDB empty.RESOLVED ESCALATIONSAE-11941 – The On-Demand checkpoint does not appear when a resource is selected from suggestions during reservation creation, but is visible when selected via the Resource Finder. AE- 48910 – Resource privacy settings are not correctly reflected in the reservation side panel when selected from Resource Suggestions, but display correctly when selected via the Resource Finder. 7 Mar 2025, FridayPegasus build 8.9-ac.5NEW FEATURES & UPDATESSpace ReservationsFeatures Description Multilingual Support for Approval Notifications Enhance communication and accessibility for global teams with multilingual support for approval notifications in Space Reservation. Users now receive approval-related messages in their preferred language, ensuring clarity and understanding across different regions and language preferences. This enhancement streamlines communication and improves the overall user experience for international teams. Employee CommunicationsFeatures Description Enhanced User Profiles This release introduces a significant upgrade to Appspace user profiles, designed to foster deeper connections and more effective collaboration across your organization. Key Enhancements: Richer Profiles: Discover more about your colleagues with expanded profiles showcasing interests, skills, and expertise. Shared Interests: Quickly identify common ground and potential collaborators through highlighted shared interests and skills. Enhanced Visibility: Update your profile with your unique strengths and interests to increase your visibility and attract potential collaborators. Benefits: Improved Collaboration: Find the right people for projects and initiatives with ease. Stronger Connections: Foster meaningful connections and build relationships based on shared interests. Increased Engagement: Create a more vibrant and engaged community by encouraging users to showcase their unique skills and expertise. Home Page Banner: Hero Banner This release introduces significant enhancements to the Home Page Banner, providing greater flexibility and control over layout and content. Key Enhancements Multi-Column Layouts: Divide the banner widget into multiple columns to showcase a wider range of content. Hero Banner Experience: Enjoy a more dynamic and engaging homepage with the ability to replicate the “Hero banner” experience from SharePoint Intranet. Diverse Content Sources: Incorporate content from various sources, including news feeds, social media updates, and internal announcements. Benefits Enhanced Visual Appeal: Create a more visually engaging and informative homepage. Improved Content Organization: Effectively organize and prioritize key content for maximum impact. Increased User Engagement: Capture attention and drive user interaction with a dynamic and informative banner experience. Content Expiry Notifications This release introduces enhancements to content expiry management, ensuring that authors and co-authors are promptly notified and aware of upcoming expirations. Key Enhancements: In-App Notifications: Seven days before a post is scheduled to expire, authors and co-authors will receive an in-app notification, reminding them of the upcoming expiry date. “Expiring Soon” Indicator: An “Expiring Soon” indicator will be prominently displayed on the article, both in view mode and editor mode, seven days before expiry. This indicator is visible to authors, co-authors, and admins. Digital SignageFeatures Description Device Management Modernization Spotlight Feature The Advanced Device Registration modal for registering devices using Serial/MAC/Vendor ID has been modernized to provide a more user-friendly and visually appealing experience. This update simplifies the process of importing device information, improving efficiency and ease of use. 4 Mar 2025, TuesdayPegasus build 8.9-ac.4.6FIXED BUGSAP-50500 – User access to shared folders denied despite granted permissions.RESOLVED ESCALATIONSAE-11181 – Daily or Weekly digest not being emailed. AE-11956 – The date range query fails to adjust to the selected timezone. AE-11984 – The “Error getting content from Library” error message is displayed when accessing the Library. 1 Mar 2025, SaturdayPegasus build 8.9-ac.4.5FIXED BUGSAP-51106 – Moving content between folders causes metadata inconsistency between MongoDB and MySQL AP-51142 – Library content fails to trigger epoch changes after content is moved to a folder.RESOLVED ESCALATIONSAE-11984 – The “Error getting content from Library” error message is displayed when accessing the Library. 27 Feb 2025, ThursdayPegasus build 8.9-ac.4.4RESOLVED ESCALATIONSAE-11984 – The “Error getting content from Library” error message is displayed when accessing the Library. 25 Feb 2025, TuesdayPegasus build 8.9-ac.4.3RESOLVED ESCALATIONSAE-11932 – Unable to perform Location edits due to triggering an error in the edit modal. AE-11934 – Unable to display more than 500 buildings when listed in the Reservations Provider mapping page. 24 Feb 2025, MondayPegasus build 8.9-ac.4.2FIXED BUGSAP-50669 – Unable to generate AI images. AP-50873 – Search results disappear and refresh, displaying new search results every few minutes. 21 Feb 2025, FridayPegasus build 8.9-ac.4.1RESOLVED ESCALATIONSAE-11724 – Visitor status is incorrectly displayed as “Did not check-out” when a visitor does not check-in. AE-11748 – High CPU usage in AccessControl microservice and ChannelDirectory queue in RabbitMQ. Pegasus build 8.9-ac.4NEW FEATURES & UPDATESVisitor ManagementFeatures Description Flexible Visitor Registration Enhance your visitor management process with a more adaptable and efficient check-in experience. This update introduces flexible registration workflows, accommodating a wider range of visitor scenarios and simplifying the check-in process, particularly for guests without email addresses or those who prefer alternative registration methods. Key Enhancements: Optional Email and Contact Fields: Eliminate the need for mandatory email addresses during registration. Utilize alternative contact fields, such as phone numbers, for notifications and alerts. Simplified Kiosk Check-in: Enable guests to check in at kiosks using only their name. The system intelligently searches for existing meetings and guides guests through a streamlined registration process. Customizable Registration Forms: Tailor registration forms to capture only essential information, simplifying the check-in experience for guests. View-Only Access for Facilitators This release introduces a new feature designed to streamline visitor management and enhance collaboration between executives and their assistants. Executive Assistants now have the ability to view all visitor management events within their designated locations, even if they are not the designated host. Key Enhancements: View All Events: EAs gain visibility into all upcoming meetings and visitors, enabling them to proactively prepare for meetings and ensure a seamless experience for both the executive and the visitor. Scoped Access: EAs can only access visitor information for the locations they are authorized to manage. Dedicated View: A new “All Visitors” tab in the Employee View provides EAs with a centralized view of all visitor events within their scope. User-Friendly Interface: The intuitive interface makes it easy for EAs to access and manage visitor information without navigating complex settings. Employee CommunicationsFeatures Description Communities with Dynamic Widgets This release introduces a suite of new widgets designed to enhance the functionality and engagement of your Appspace Communities. Community owners and inherited owners now have the ability to add and customize a variety of widgets directly within their communities, providing seamless access to key information and resources. Key Enhancements: Widget Variety: Choose from a selection of impactful widgets, including Shortcuts, Web Frame, and Banner, to enrich your community’s feed and sidebar. Intuitive Customization: Effortlessly add, edit, and arrange widgets with a user-friendly interface. Enhanced Organization: Categorize widgets into Feed and Sidebar tabs for streamlined management. Dynamic Previews: Preview your changes in real-time before saving, ensuring your community layout is perfect. Mobile Optimization: Enjoy a consistent and engaging experience across both desktop and mobile devices. Employee View Editor Enhancements – Customizable Link Tiles The latest update introduces enhanced layout and appearance controls for Link Tiles, empowering content editors to create visually engaging and effective navigation elements. Key Enhancements: Size Control: Choose between responsive or fixed link tile sizes to achieve your desired layout and visual appeal. Responsive tiles adapt to the page layout, while fixed tiles maintain a consistent size. Improved User Experience: The updated interface provides a more intuitive and user-friendly experience for customizing link tile appearance. Digital SignageFeatures Description Device Management Modernization Spotlight Feature The Advanced Device Registration modal for registering devices with Serial/MAC/Vendor ID(s) has been modernized to provide a more intuitive and visually appealing user experience. This update focuses on simplifying the manual input method, making it easier and more efficient to register your devices. Device Analytics and Fleet Management Intelligence This release introduces enhanced filtering capabilities for device analytics, empowering you to gain deeper insights into your device fleet and make more informed decisions. Key Enhancements: Location-Based Filtering: Filter the Device Count by Period, Devices by Type, and Total Devices Registered widgets by location or sub-location. This granular filtering allows you to focus on specific areas of your organization and gain a clearer understanding of device distribution and usage patterns. PlatformFeatures Description Translated Content Syncing for Appspace Intranet Connectors The Appspace Intranet connector now supports seamless syncing of translated versions of Stories and Pages, enabling organizations to deliver targeted content to diverse audiences. This enhancement expands the reach of your internal communications and ensures that employees can access information in their preferred language. Key Enhancements: Translation Syncing: Automatically sync translated versions of stories and pages from your Appspace SharePoint Intranet to the Employee View. Translation Toggle: Easily enable or disable translation syncing for individual intranet connectors. Localized Content Delivery: Deliver content tailored to specific language preferences, enhancing employee engagement and comprehension. 1 Mar 2025, SaturdayPegasus build 8.9-ac.3.4(Private Cloud Only Build)RESOLVED ESCALATIONSAE-11934 – Unable to display more than 500 buildings when listed in the Reservations Provider mapping page. 10 Feb 2025, ThursdayPegasus build 8.9-ac.3.3RESOLVED ESCALATIONSAE-11871 – The Reservations search API endpoint returns canceled reservations. 7 Feb 2025, FridayPegasus build 8.9-ac.3.2FIXED BUGSAP-50145 – Incorrect sub-domain reflected when sharing content links on iOS and Android for Frontline workers.RESOLVED ESCALATIONSAE-11871 – Featured posts of a channel from a specific location is incorrectly being displayed in all locations.Pegasus build 8.9-ac.3.1FIXED BUGSAP-50292 – Pull connectors fail to create event posts with cover images.RESOLVED ESCALATIONSAE-11769 –Licensed Space Reservation users are unable to access the Employee View in MS Teams. AE-11787 – Custom webhook integration stopped working due to IoT framework data parsing failure. Pegasus build 8.9-ac.3NEW FEATURES & UPDATESEmployee CommunicationsFeatures Description Enhanced Home Page Banner Widget Introducing a new filtering option for the Home Page Banner widget, enabling administrators to curate and display targeted content from selected feeds on the home page. Key Enhancements: Feed Filtering: A new “Feeds” option in the Source field unlocks granular content filtering capabilities. Granular Control: Filter content based on Membership Status, Subscription Status, Feeds, Feed Names (Feed IDs), Post Types, and Max Posts (default 100). Targeted Content: Display precisely targeted content within each banner section, ensuring relevance and maximizing user engagement. Enhance Content Targeting for Newsfeed and Banner Widgets This release introduces granular control over content visibility within the Newsfeed and Banner widgets. Administrators can now filter displayed content based on specific feeds, including Channels, Topics, and Communities. This enhancement enables the creation of highly customized and targeted content views, ensuring that users see the most relevant information. Enhanced Post Visibility and Engagement Metrics This release introduces two enhancements to improve post visibility and engagement tracking: Expanded View Counting: A post view is now counted when a user views the social card for 3 seconds, providing a more accurate measure of content reach and engagement. Previously, only views within the modal view were counted. Insight Widget Visibility: The Insight widget, previously visible only to admins, is now accessible to all users in a feed. This empowers everyone to gain insights into post-performance and engagement metrics. Employee View Editor Improvements This release introduces a new text formatting option: Strikethrough. Users can now apply strikethrough formatting to text within the page and story editor, providing a visually clear way to indicate edits, deletions, or superseded information. Employee View Sharebox Improvements Event organizers can now enrich their event announcements and updates by attaching media directly to the Sharebox. This enhancement allows for greater flexibility and visual appeal when communicating event details, schedules, and other relevant information. Enhanced Polls Polls now display the total number of votes cast, even before you participate! This enhancement promotes transparency and encourages participation by providing immediate insight into the poll’s current standing. Enhanced Audience Builder This release introduces a streamlined process for creating audiences. Administrators can now effortlessly import users into an audience using CSV or XLSX files, simplifying bulk user management and saving valuable time. 25 Feb 2025, TuesdayPegasus build 8.9-ac.2.5(Private Cloud Only Build)RESOLVED ESCALATIONSAE-11932 – Access failed due to an error redirecting location edits to room edits, resulting in an infinite load. AE-11934 – Unable to display more than 500 buildings when listed in the Reservations Provider mapping page. 07 Feb 2025, FridayPegasus build 8.9-ac.2.4RESOLVED ESCALATIONSAE-11871 – Reservations that have been canceled are returned. 05 Feb 2025, ThursdayPegasus build 8.9-ac.2.3FIXED BUGSAP-49437 – Notifications are not being sent to enterprise messaging apps. AP-50315 – The new Device Analytics page is missing from Devices.RESOLVED ESCALATIONSAE-11769 – Licensed Space Reservation users are unable to access the Employee View in MS Teams. 27 Jan 2025, ThursdayPegasus build 8.9-ac.2.2FIXED BUGSAP-49437 – Notifications are not being sent to enterprise messaging apps. AP-50315 – The new Device Analytics page is missing from Devices.RESOLVED ESCALATIONSAE-11769 – Licensed Space Reservation users are unable to access the Employee View in MS Teams. 24 Jan 2025, FridayPegasus build 8.9-ac.2.1FIXED BUGSAP-49437 – SSO login failures for legacy users with numeric-only usernames in modern authentication. AP-49871 – The “Leave without saving changes” warning appears when closing the Join Office window without making changes. AP-49938 – The “Unsaved changes” prompt incorrectly appears when declining mandatory checkpoints during event creation. AP- 49990 – Reservations should be returned when using Building ID as the Location ID.RESOLVED ESCALATIONSAE-11358 – Device missing from the device listing dashboard despite being registered and assigned to a channel. AE-11623 – Unable to login via SSO due to an invalid credentials error. AE-11627 – Username displays apostrophe as a decimal code. AE-11629 – The ampersand “&” character displays incorrectly and duplicates in user group names. AE-11687 – The ampersand “&” character causing user group naming issues AE-11748 – High CPU usage in AccessControl microservice and ChannelDirectory queue in RabbitMQ. AE-11756 – CPU spikes attributed to MySQL service on public cloud. Pegasus build 8.9-ac.2NEW FEATURES & UPDATESVisitor ManagementFeatures Description Enhanced Security with Watchlist Integration Spotlight Feature This release introduces a powerful watchlist feature to bolster security across Space Reservations, Visitor Management, and Kiosk Card functionalities. Key Enhancements: Proactive Screening: The system now automatically cross-checks Space Reservation and Visitor Management invitations, as well as Kiosk Card drop-in attempts, against your watchlist. Access Prevention: If a match is found, the individual on the watchlist is blocked from being invited or completing a drop-in, and an error message is displayed. This enhancement provides a proactive layer of security, preventing unauthorized individuals from gaining access to your premises or events. Streamlined Bulk Visitor Invitations The process for bulk uploading visitors has been simplified and enhanced. All users can now effortlessly invite multiple visitors by uploading an excel file, which automatically populates a Visitor Management (VM) event with the visitor information. Previously, this functionality was restricted to users with the Facilitator role. This improvement eliminates the need for special permissions, empowering all users to efficiently manage bulk visitor invitations. Employee CommunicationsFeatures Description Employee App Renaming The term “Employee App” has been replaced with more general terminology across the Appspace platform. This change reflects the platform’s broader capabilities and its ability to support a wider range of users and use cases beyond just employee communication. Ignite Engaging Discussions with the New “Questions” Post Type Spotlight Feature Introducing a dynamic new way to foster interaction and knowledge sharing within your Appspace communities. The “Questions” post type empowers users to pose questions, provide answers, and participate in vibrant discussions. Key Features: Interactive Q&A: Encourage users to ask questions, offer solutions, and upvote the most helpful responses. Community-Driven Knowledge: Transform your communities into thriving hubs of information exchange and collaborative problem-solving. Enhanced Content Organization: Easily filter and search for specific questions within a community. Best Answer Designation: Authors, community owners, and moderators can highlight the most accurate and helpful answer, ensuring clarity and knowledge accuracy. This enhancement elevates community engagement and transforms the way your teams collaborate and learn. Engagement Analytics Spotlight Feature Gain deeper insights into user engagement with enhanced filtering options in Analytics. You can now filter data by: Posts Users Audiences Enhanced Language Support for Notifications This release expands language support for notifications, ensuring a more consistent and localized experience for users across different regions. Key improvements include: Expanded Translations: Notifications now feature comprehensive translations for previously untranslated elements, such as resource subtypes, error messages, and date formats. Improved Clarity: Enhanced translations improve the clarity and accuracy of notification messages, reducing confusion and ensuring effective communication. This update reinforces Appspace’s commitment to providing a truly global platform that caters to the diverse linguistic needs of our users. Digital SignageFeatures Description Device Management Modernization Spotlight Feature This release introduces the next phase of our Device Management modernization initiative, focusing on an improved user interface and streamlined workflows. Key Enhancements: Advanced Registration Modernization: The Advanced Device Registration modal has been redesigned for all advanced registration methods (BrightSign Package, Chrome CDM Policy, Cisco Collaboration Endpoint Macro, Cisco Webex Share/Room Phone, Microsoft Teams Rooms, Network Policy, Preregister Devices, Synaptics Vision) to enhance user experience and visual appeal.Note: Register with Serial/MAC/Vendor ID(s) will be updated in a future release. Knowledge Center Access: The “What’s Next?” section in the Advanced Registration modal now includes a Knowledge Center hyperlink that directs users to the Appspace Advanced Registration article in a new tab. Persistent Sidebar State: The Devices page now retains the expanded or collapsed state of the left navigation sidebar filter sections, even after logging out and back in, navigating to other pages, refreshing the page, or moving between sections within the Devices page. Device Group Sorting: Device groups in the Manage Device Groups modal are now automatically sorted in alphabetical order when nesting or un-nesting them. Content Sync Filter: A new “Content Sync” filter has been added to the Device Left Navigation Sidebar, allowing users to filter the device listing table by content synchronization status. Device Directory Report Enhancements The Device Directory Report now includes two new features to improve device management and reporting: Software Update Column: This column displays the software update settings for each device, providing valuable insights into your device update strategy. Values include “Inherited (Auto)”, “Automatic”, “Inherited (Manual)”, and “Manual”. Registration Date Filter: Generate reports based on a specific range of device registration dates, allowing for more targeted analysis and tracking of device deployment. 16 Jan 2025, ThursdayPegasus build 8.9-ac.1.4FIXED BUGSAP-49987 – API fails to retrieve Reservations when using Building ID as the Location ID. AP-49997 – HTML doctype declaration causes unexpected styling behavior. 15 Jan 2025, WednesdayPegasus build 8.9-ac.1.3NEW FEATURES & UPDATESDigital SignageFeatures Description Device Analytics Modernization The Device Analytics experience has been modernized with a new Devices Overview section, featuring dedicated tabs for Devices and Licensing. These tabs provide comprehensive insights into your device ecosystem and are accessible by default. Note: The legacy Device Analytics and Device Licensing pages have been retired. Currently, clicking “Go To Device Analytics” on the existing Analytics page redirects to the outdated version. This issue will be addressed in the next release. RESOLVED ESCALATIONSAE-11627 – The apostrophe character is displayed in decimal code in the username. AE-11629 – User group names with ampersand characters are displayed incorrectly and cannot be edited. AE-11687 – User Group names truncated when using ampersand characters. AE-11748 – High CPU usage in AccessControl microservice and ChannelDirectory queue in RabbitMQ. AE-11756 – MySQL CPU spikes on public cloud. 11 Jan 2025, SaturdayPegasus build 8.9-ac.1.2NEW FEATURES & UPDATESEmployee CommunicationsFeatures Description Multilingual Notifications for Enhanced Communication This enhancement improves communication and accessibility for users by translating semi-static data, such as statuses, types, and preformatted text, ensuring a consistent experience across the platform. RESOLVED ESCALATIONSAE-11444 – High bandwidth usage on public cloud despite limited streaming content. AE-11650 – Unexpected high bandwidth consumption with caching enabled. 10 Jan 2025, FridayPegasus build 8.9-ac.1.1NEW FEATURES & UPDATESEmployee CommunicationsFeatures Description Multilingual Notifications for Enhanced Communication Notifications for Visitor Management and Space Reservations now support multiple languages. Space Reservation Notifications: Notifications for space reservations will now be displayed in the user’s preferred language, as selected in their Employee View settings. Visitor Management Notifications: Notifications related to Visitor Management will be displayed in the preferred language configured at the building level. This ensures that both internal and external users receive notifications in their preferred language. Prioritization: Internal users: Notifications will be displayed in the user’s personal language preference. External users: Notifications will be displayed in the preferred language of the building/network. Default Language: If no translation is available for the preferred language, notifications will default to English. This enhancement improves communication clarity and accessibility for users across different languages, creating a more user-friendly and inclusive experience. Enhanced Notifications for Topics and Communities Expand the reach of your topic and community posts with new notification options. Administrators can publish posts directly to email and enterprise messaging apps, ensuring broader visibility and increased engagement.

Appspace 8.9 Pegasus Release Notes for Cloud

The Public Cloud release notes for the Appspace 8.9 Pegasus platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.The following is the release management schedule as per our Release Calendar for Public Cloud:New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.Please see additional Appspace 8.9 release notes here.ImportantFor Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page. For previous Public Cloud release notes, please refer to the following: Appspace 8.8 Lynx Release Notes for Cloud Pegasus build 8.9-ac.1Pegasus build 8.9-ac.1NEW FEATURES & UPDATESVisitor ManagementFeatures Description Enhance Security with Watchlist Integration Spotlight Feature Introducing the Visitor Watchlists feature empowers organizations to bolster security measures and prevent unauthorized access to their premises. This enhancement allows users to create and manage watchlists of individuals barred from entry, proactively mitigating potential security risks. Key Functionalities: Watchlist Creation and Management: Create and manage watchlists of individuals who are prohibited from entering your premises. Real-time Monitoring: The platform continuously monitors visitor information against your watchlists, instantly identifying matches both on visitor invitations and drop-ins. Alerts and Notifications: Security personnel and administrators receive instant alerts via enterprise messaging, push notifications, and the user inbox if a watchlisted individual attempts to gain access. Customizable Actions: Define custom actions to be taken upon detection of a watchlist match, such as denying entry or alerting security personnel. Comprehensive Audit Trail: Maintain a detailed audit trail of watchlist activities and matches for compliance and investigative purposes. This robust feature provides peace of mind and safeguards the reputation and integrity of businesses and organizations by enhancing security and streamlining access control. Enhance Host Awareness with Location-Based Check-In Notifications This release introduces a valuable enhancement to Visitor Management (VM), ensuring hosts are accurately informed of their visitor’s check-in location, even if it differs from the original invitation. How it Works: Location Cross-Check: The system now cross-references the visitor’s actual check-in location with the location specified in the invitation. Host Notification: If a discrepancy is detected, the host is immediately notified of the visitor’s actual check-in location. This enhancement is particularly beneficial for organizations with multiple offices or campuses, where visitors may inadvertently check in at the wrong location. It streamlines visitor management, improves communication, and enhances the overall visitor experience. Space ReservationsFeatures Description Multilingual Visitor Management Notifications Spotlight Feature Enhance your global communication strategy with multilingual Visitor Management (VM) notifications. This release introduces support for French Canadian, with additional languages coming soon. Key Benefits: Personalized Experience: Notifications are automatically delivered in the user’s preferred language, as configured in their Appspace app settings. Enhanced Communication: External visitors receive notifications in the configured language of the location they are visiting. Reduced Friction: Streamline communication and improve the visitor experience by removing language barriers. This feature is particularly valuable for organizations with a global presence or those operating in non-English-speaking regions. It fosters clearer communication, improves accessibility, and enhances the overall visitor experience. Optimize Room Utilization with Check-In Timeout Spotlight Feature This release introduces a new “Check-In Timeout” feature designed for hybrid workplaces with virtual meetings. If the organizer of a meeting with a virtual conferencing link fails to check in, the system will automatically free the physical room while preserving the virtual meeting. Key Benefits: Maximized Room Utilization: Prevents physical rooms from being held unnecessarily when meetings transition to a virtual-only format. Seamless Virtual Meetings: Ensures uninterrupted virtual collaboration even if the physical room check-in is missed. Improved Scheduling Efficiency: Optimizes resource allocation and reduces scheduling conflicts. Customize Privacy Settings for Desks and Meeting Rooms This release introduces enhanced privacy controls for space reservations. Administrators can now independently configure default privacy settings for desk and meeting room reservations. This allows for greater flexibility in managing the visibility of reservation details. For example, desk reservations can be set to “Public” by default to encourage collaboration and transparency, while meeting room reservations can be set to “Private” to protect sensitive information. Improved Map Interactions for Reservable Zones This enhancement streamlines the user experience, providing clear and context-aware navigation based on the reservability of each zone. When clicking on a zone: Reservable Zone: We’ve enhanced the map interaction behavior for reservable zones. Now, when you click on a reservable zone, the reservation sidebar will automatically open, allowing you to quickly book the space. The map will also zoom in on the selected zone, providing a clearer view of the available resources. Non-Reservable Zone or No Nested Resources: For non-reservable zones or zones without any nested resources, clicking on the zone will simply zoom in, maintaining the previous behavior. This distinction provides a more intuitive and efficient user experience when navigating and booking spaces. Enhanced Role-Based Access Control for Space Reservation This release introduces refined role-based access control for Space Reservation settings, enhancing administrative control and security. Key improvements: Scoped Permissions: Account-wide roles (Account Owners, Account Admins, Portal Admins) retain full access to all configuration options. Local Admins’ access is now scoped to options affecting their managed locations, preventing unintended configuration changes across the platform. Granular Notification Control: Location Admins can manage notification settings specific to their locations, while general notification settings remain accessible only to higher-level admins. Concierge User Management: Location Admins can add Concierge users exclusively to their corresponding locations. Reservation/Resource Access Alignment: Access to existing reservations and resources now aligns with the user’s administrative role and scope. Employee CommunicationsFeatures Description Engagement Analytics Spotlight Feature In today’s dynamic corporate landscape, understanding and optimizing communication effectiveness is paramount. Engagement Analytics provides the insights you need to foster a more connected, informed, and engaged workforce. This sophisticated analytics system caters to various user roles, from content creators and location publishers to account administrators. Our intuitive dashboards leverage data on user engagement, content interaction, and community sentiment, empowering you to: Make informed decisions based on actionable insights. Tailor communications for maximum impact and relevance. Measure the return on investment of your communication strategies. Engagement Analytics adheres to stringent data protection regulations like GDPR and HIPAA, ensuring the trust and security of your data. Through a phased rollout, we’ll start with basic engagement metrics and gradually introduce more complex analytical tools, allowing for smooth adoption and maximizing the utility of data insights. This strategic enhancement empowers organizations to harness the full potential of their internal communications, driving better business outcomes and fostering a more connected corporate environment. Engage Your Audience with Quick Polls in the Employee View Spotlight Feature This release introduces a new Polls feature, empowering administrators to create ad-hoc polls directly within the Employee View using quick post capabilities. Gather instant feedback, spark engaging discussions, and make data-driven decisions with this interactive tool. Key Features: Simplified Poll Creation: Easily create single-choice polls with a streamlined process. Scheduled Publishing: Control the timing of your polls with flexible scheduling options. Dynamic Visualization: Monitor poll results in real-time with an engaging chart displaying vote percentages. Sharebox Integration: Share polls seamlessly within shareboxes for targeted audience reach. Searchable Content: Locate specific polls effortlessly using the search functionality. This initial release lays the foundation for a comprehensive polling solution within the Employee View. Future enhancements will introduce additional poll types, advanced configuration options, and deeper analytics to further enhance engagement and data-driven decision-making. Employee View Now Certified for Microsoft Intune Spotlight Feature The Employee View is now fully certified for Microsoft Intune, enabling organizations to manage and secure the app using Intune’s app protection policies. This certification ensures compliance with Intune’s security and management requirements, allowing organizations to confidently deploy the Employee View to their employees. Key Benefits: Enhanced Security: Leverage Intune’s app protection policies to safeguard corporate data and prevent unauthorized access. Improved Management: Manage and control the Employee View through Intune’s centralized platform, streamlining deployment and configuration. Increased Compliance: Meet your organization’s security and compliance requirements with a certified and secure mobile app. This enhancement expands the Employee View’s accessibility and security for organizations utilizing Microsoft Intune for mobile application management. Customizable Employee View Branding Spotlight Feature Limited Release This release introduces a highly anticipated feature: customizable branding for the Employee View. Now, you can seamlessly align the app’s appearance with your organization’s brand identity, reinforcing brand recognition and creating a cohesive user experience. Customization Options: Login Screen: Replace the default logo with your organization’s logo. Customize the button color to match your brand palette. Personalize the welcome text to greet users with a branded message. App: Brand the splash screen with your organization’s logo and colors. Replace the default application icon with your organization’s icon. This enhancement empowers organizations to create a truly branded mobile experience, fostering a stronger sense of identity and connection with employees. Enhanced Video Browsing in the Employee View The Employee View now features a redesigned Video section with an updated user interface and powerful new features to streamline your video browsing experience. Key Enhancements: Intuitive Interface: The redesigned interface is more user-friendly and intuitive, making it easier to find and watch videos. Dedicated Search Bar: Quickly locate videos using the new search bar, eliminating the need to scroll through endless lists. My Videos Filter: Easily find videos you’ve uploaded or marked as favorites. Sorting Options: Sort videos by “Recent” or “Popular” to stay up-to-date with the latest content or discover trending videos. Enhance Collaborative Content Creation with Private Authors This release introduces the “Private Author” feature, enabling users to grant editing access to others without publicly listing them as authors. Private Authors have the same editing permissions as public authors but remain hidden from the content’s attribution. This feature provides a discreet way to collaborate on content creation while maintaining control over public authorship. Language Localization The Employee View now welcomes users in even more languages, enhancing accessibility and inclusivity for a global workforce. Newly Supported Languages: Catalan Swedish Finnish Polish Korean Danish Romanian Norwegian Topics – Organization Improvements This release introduces a powerful new way to organize your intranet content with Topic Categories. Think of it as creating dedicated sections in your company library, making it effortless for employees to find the information they need. Key Benefits: Improved Knowledge Organization: Group related topics into categories for a more structured and intuitive knowledge base. Enhanced User Experience: Simplify content discovery and navigation, allowing employees to quickly find the information they need. Increased Efficiency: Reduce time spent searching for information, boosting productivity and employee satisfaction. Revamped Appspace Editor The Appspace Editor, serving both the Intranet and Employee View, has undergone a significant transformation to enhance content creation and user engagement. This upgrade delivers a host of new features and improvements, ensuring a more vibrant and intuitive experience for all users. Key Functionalities: Enhanced Text Formatting: Enjoy greater creative control with new formatting options, including dividers, font colors, highlight colors, and strikethroughs. Structured Content: Organize and present information effectively with expand/collapse blocks, which allow for a clear and concise presentation of key details. This revitalized editor empowers users to create richer, more dynamic content, fostering a more engaging and collaborative digital workplace. It’s a significant step towards a more vibrant and user-friendly Appspace experience. Revamped Global Search (Phase 1) Experience a revolution in search with our completely reimagined Global Search, powered by cutting-edge Elasticsearch technology. This foundational update transforms how you find information within the Employee View, making it dramatically faster and more intuitive. Key Functionalities: Contextual Search Relevance: Search results are no longer confined to basic keyword matching. Our new engine understands the meaning behind your query, delivering highly relevant results from across Employee Comms, even if specific keywords aren’t present. Spotlight on Search UI: A sleek, redesigned Global Search UI takes center stage within the Employee View. Contextually aware, it appears wherever users are, providing instant access to powerful search capabilities. Search Result Highlighting: Quickly identify key information within search results with intelligent highlighting. The UI emphasizes the most relevant portions of content based on your search terms. Crafted Experiences: Enjoy a tailored search experience for different types of content. Whether it’s news articles, announcements, or policies, the UI surfaces the most important information in an easily digestible format. Digital SignageFeatures Description Device Management Modernization Spotlight Feature This release introduces the second phase of our Device Management modernization initiative, focusing on an improved user interface and streamlined workflows. Key Enhancements: Updated Import/Export Modals: Experience a more user-friendly design for importing and exporting device metadata. Pill-shaped Device Tags: Device tags are now displayed as individual pills for enhanced visual clarity and organization. Removal of Advanced Button: The Advanced button has been removed from the Devices menu, streamlining the interface. Note: Advanced Device Registration is still accessible via the Register Device menu. Dedicated Filter Panel: A dedicated right-side panel provides a centralized and efficient way to manage device filters. These enhancements contribute to a more intuitive and efficient device management experience. Device Analytics and Fleet Management Intelligence Spotlight Feature This release delivers significant improvements to device analytics and reporting capabilities, addressing customer needs for deeper insights, enhanced visibility, and streamlined integration with external tools. Key Enhancements: Devices Registered Widget: Track the total number of registered devices over time, with a clear percentage indicator highlighting trends and growth patterns. Device Count by Period Widget: Visualize device registration trends over specific periods, segmented into smaller intervals for detailed analysis. Devices By Type Widget: Gain a comprehensive overview of your device inventory with a breakdown by device type, enabling informed decision-making about device allocation and management. Enhanced Licensing Widgets: Monitor device license usage across various categories, including Standard Licenses, Industry Feeds, Local Health Conditions Feeds, News Feeds, and Weather Radar Feeds. These updated widgets provide a clear and concise view of license consumption, enabling better resource allocation and cost optimization. These enhancements provide customers with the tools and insights they need to effectively manage their Appspace devices, optimize content delivery, and make data-driven decisions. Appspace App for Devices – Support for IAdea Spotlight Feature Firmware Support Strengthening our partnership with IAdea, this release introduces a native integration that delivers enhanced performance, streamlined configuration, and out-of-the-box LED synchronization across their entire product line. This upgrade optimizes the Appspace experience on IAdea devices, particularly for room booking scenarios. Key Enhancements: Native App Optimization: The Appspace App now includes a dedicated driver for IAdea hardware, ensuring optimal performance and compatibility. Integrated LED Control: Enjoy seamless control of IAdea LEDs directly within the Appspace platform, enhancing room booking functionality. Simplified Device Management: IAdea devices are now natively identified in the Appspace Console, streamlining device management tasks. IAdea Care Integration: Effortless device registration and control through planned integration with the IAdea Care cloud platform. Device Directory Report Enhancements The Device Directory Report now includes additional filters to refine your device data and gain deeper insights into your device fleet. New Filters: Device Group Device License Device Tags Device Status Content Status Device Health Monitoring This release introduces a significant backend enhancement to device management, transitioning from a constant polling model to a more efficient event-driven approach. This shift optimizes server resources, reduces latency, and enables more proactive and targeted communication. Key Benefits: Proactive Issue Identification: Receive real-time notifications about device connection status, enabling swift action to minimize downtime. Improved Resource Utilization: Eliminate unnecessary polling, freeing up server resources for critical tasks. Enhanced Communication: Modernized notifications deliver device location and health updates via preferred channels, including email and (future) Enterprise Messaging. Scalable Foundation: New V3 APIs lay the groundwork for future UI enhancements, ensuring flexibility and seamless integration. Samsung Tizen Devices: Enhanced Control Over Appspace App Updates Gain greater control over Appspace App updates on your Samsung Tizen devices with the new auto-update setting. This feature empowers administrators to enable or disable automatic updates for the Appspace App, providing flexibility and control over the update process. Scheduling Enhancement: Simplified Content Scheduling with Midnight Defaults This release reintroduces the convenient midnight default for scheduling content. When scheduling content, the start time will automatically default to 12:00 AM (midnight), and the end time will default to 11:59 PM (23:59). This streamlines the scheduling process, allowing you to focus on selecting the desired date without manually adjusting the time. Device Settings Inheritance: Streamlining Software Updates This release introduces a new inheritance mechanism for device settings, simplifying software update management across your organization. Key Features: Location-Based Configuration: Configure software update settings at the Location level, and these settings will be automatically inherited by all devices within that location. Override Capabilities: Sub-locations or individual devices can override inherited settings to accommodate specific needs or requirements. Simplified Management: Effortlessly manage software updates for large numbers of devices, ensuring consistency and reducing administrative overhead. This enhancement provides greater flexibility and control over device software updates, streamlining your workflow and ensuring your devices are always up-to-date. PlatformFeatures Description Introducing Location Staging: Control User Visibility This release introduces the ability to stage locations, empowering administrators to control which locations are visible to specific users or user groups. This feature enhances privacy and organization by allowing you to hide locations that are under development, undergoing maintenance, or not relevant to certain user roles. PluginsFeatures Description Streamline Meeting Scheduling with the Appspace Google Calendar Plugin Spotlight Feature Enhance your workflow and boost productivity with the new Appspace plugin for Google Calendar. This integration seamlessly connects your Google Calendar to Appspace Space Reservation, allowing you to book meeting rooms and resources without leaving your familiar calendar interface. Key Features: Unified Scheduling: Schedule meetings, invite attendees, and reserve resources all within Google Calendar. Resource Browsing: Easily view available buildings, resources, and their details, including rules, constraints, general information, map views, and real-time availability. Simplified Booking: Book meetings with ease, leveraging the plugin to invite attendees from the Appspace directory and select available resources. Effortless Management: Cancel or update existing meeting reservations seamlessly. Seamless Workspace Booking with Logidock Flex Integration Employees can now seamlessly reserve their workspace by simply plugging their notebooks into a Logidock Flex docking station. The integrated Appspace desktop app runs discreetly in the background, automatically scheduling reservations on the user’s behalf. This eliminates the need for manual booking through the app or kiosk, creating a frictionless and efficient workspace experience. Outlook Plugin Enhanced with Nested App Authentication (NAA) The Outlook plugin has been updated to leverage Microsoft’s new Nested App Authentication, ensuring continued functionality and seamless integration with your Outlook experience. This enhancement aligns with Microsoft’s evolving security standards and ensures uninterrupted access to the plugin’s features.

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Jul 6, 2025

Appspace 8.0 Platform Release Notes (ac.41-ac.42)

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Jul 6, 2025

Appspace 8.0 Platform Release Notes (ac.31-ac.40)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release for Appspace Cloud and On-Prem.Appspace 8.0 is a major release that is built on a new microservices architecture and includes various new features and enhancements, an improved user interface, platform optimizations, and bug fixes.Appspace 8.0 Platform Release includes the following articles:Appspace 8.0 Platform Release Notes Introduction and On-Prem Appspace 8.0 Platform Release Notes (ac.11-ac.20) Appspace 8.0 Platform Release Notes (ac.21-ac.30) Appspace 8.0 Platform Release Notes (ac.31-ac.40) Appspace 8.0 Platform Release Notes (ac.41-ac.42)8.0-ac.40 Restrictions to Cards Module Resolved Bugs Resolved Escalations 8.0-ac.39 Reservations Update Resolved Bugs Resolved Escalations 8.0-ac.38 Reservations Update Resolved Bugs Resolved Escalations 8.0-ac.37 Appspace Lite Plan Update Reservations Update Employee View UI Updates User Invitation Email UI Update Resolved Bugs Resolved Escalations 8.0-ac.36 Support for Microsoft Power BI Integration Reservations Update Resolved Bugs Resolved Escalations 8.0-ac.35 Reservations Update Resolved Bugs Resolved Escalations 8.0-ac.34 Reservations Update Resolved Bugs 8.0-ac.33 User Licensing Update Device Licensing Update Resolved Escalations 8.0-ac.32 Reservations Update Resolved Escalations 8.0-ac.31 Reservations Update Resolved Escalations 8.0-ac.40Release Date: 23 June 2021Restrictions to Cards ModuleThe appropriate restrictions have been applied to roles and permissions, for access to System > Cards in the Appspace menu. This module is now only accessible by administrators with the Portal Administrator, Account Owner, Location Admin, or Publisher role. Previously the Cards module could be accessed and managed by users assigned with the Author role with permissions to manage advanced channels. With the new implementation, Authors with permissions to edit channels are prevented from accessing the Cards module.Resolved BugsAP-25136 – XSS issues when generating the user’s full name in an advanced channel. AP-25251 – Unable to create API token for Publisher roles.Resolved EscalationsAE-6722 – Cursor does not appear when editing in Announcement card. AE-6946 – Unable to add content to a scheduled Media Zone in an advanced channel. AE-6947 – Unable to add content to a scheduled Media Zone in an advanced channel. 8.0-ac.39Release Date: 18 June 2021Reservations Update The following updates have been included in the Reservations module:The Default Reservation Duration for workspace reservations which is currently set at 30 mins, can now be configured via the Settings tab in Reservations. Support for making reservations on workspace resources (e.g. desks) for one person (capacity = 1) on behalf of another user. Support for making All Day reservations during the same day, regardless of the time the reservation is made. The Portal Administrator role (private cloud) now has full access control permissions when making reservations on any resource, regardless of the access control permissions configured on the resource. In an effort to provide consistency between the List and Map views, once a resource has been reserved in Map view, a notification is displayed to provide confirmation of the resources being successfully reserved. Reservation Checkpoints have been updated with the following improvements to provide for a better user experience: Prevent Checkpoints from being created if the Valid From duration is less than, or same as the Valid Until duration. If this occurs, the Valid Until value will be automatically set to less than 10m from the Valid From value. Prevent the Valid From and Valid Until values from being cleared, with the following default values: The Valid From values cannot be less than 5m before the start of an event. The Valid Until values cannot be less than 1m. Disabled the decrease arrow button when configuring the duration if Valid From = 5m or Valid Until = 1m respectively, to avoid confusion that a lesser minimum lower value can be configured. User Groups includes a new configuration option, User Licenses, to support and provide the ability to provision users within a user group with either the Platform or Premium (or both) user licences, utilizing the inheritance concept. In the event all Premium user license allocations have been used up by the account, the system will begin to pre-assign licenses to users, which would not be counted or reflected in the Account Management Portal. Resolved BugsAP-25177 – Incorrect private cloud user license usage displayed in the Account Management Portal. AP-25086 – Unable to add content to advanced channel when using Microsoft Internet Explorer web browser.Resolved EscalationsAE-6660 – User groups deleted in Location are still visible in the user profile. AE-6689 – Incorrect list of channels and devices are displayed when a content tag is selected in an advanced channel playout properties window. AE-6802 – Incorrect list of channels and devices are displayed when a content tag is selected in an advanced channel playout properties window. AE-6893 – The Cancel and Apply buttons do not function when adding content to advanced channels when using the legacy Microsoft Edge or IE web browsers. 8.0-ac.38Release Date: 11 June 2021This build is focused on improvements, bugs, and escalation fixes.Reservations Update The following updates have been included in the Reservations module:A confirmation message is displayed with a warning, when a user is bulk editing resources that will result in losing floorplan data on some selected resource; such as updating locations that will require remapping the floorplans on some resources, or result in some resources losing their mapping positions. When a time constraint rule is configured on a resource by an administrator, the All Day booking option is disabled on the Employee View, for improved user experience. When making reservations on the Employee View, the Add attendees option will now be hidden, if the resource capacity has been left at default (blank), or configured with a value of less than two (2) by the administrator.Resolved BugsAP-24795 – Unable to upgrade device licensing from Lite to Standard. AP-25092 – Unable to select Location and Device in the Deploy To field when creating Monitoring and Advanced task templates.Resolved EscalationsAE-6685 – Performance issues on the Device Task module. AE-6845 – Unable to assign content to recently registered devices, that were registered via CDM. AE-6855 – Unable to make an All Day reservation, due to the resource being configured with a time restriction rule. AE-6866 – Unable to update Chrome OS device information via API after registration. AE-6898 – Advanced channel widget permission issues, where initial user’s permissions are removed and replaced with the latest assigned user’s permissions. 8.0-ac.37Release Date: 4 June 2021This build is focused on improvements, bugs, and escalation fixes.Appspace Lite Plan UpdateThe Appspace Lite free plan that was introduced to support devices in the Cisco Webex Control Hub, will be limited to displaying the following card content:Announcement card Weather card Web View cardReservations Update The following updates have been included in the Reservations module:For reservations checkpoints, the following options have been added to the Valid Until rule: <x duration> After event start <x duration> Before event start <x duration> After checkpoint valid A new customization option has been added to the Settings tab, allowing for customers to replace the current default “Workspace Reservation” reservation name, with either the reservation event creator’s name or email such as, “Meeting with <Organizer’s Name/Email>“, or anything that they desire. An Enable Recurring Reservations option has been added to the Settings tab, allowing for the feature to be disabled. A Trigger Resync option has been added to the Resource Provider ellipsis, enabling admins to force a resync between the Appspace console and a calendar provider. Note On Office 365 providers, it may take at least a day for resources to be displayed on the Appspace platform, if the resource has been added using the Office 365 platform. This is an existing limitation on how Microsoft handles queries via the Microsoft Graph Explorer. Employee View UI UpdatesWhen making workspace reservations, the Map view now is displayed in full screen rather than as a toggle within the same screen as the resource listings. The following user interface features have been updated in this new Map View:Search function with predictive text to search for resources and employees. Filter icon, when clicked displays all filtering options a user may use to select and narrow down workspace resources Zoom functions available allow users to zoom in and out of the floorplan. Automatically zoom on resource from a search result Reset View reverts back to the default view. Floor buttons Room Status LegendUser Invitation Email UI UpdateThe Google+ icon will be removed from the footer of the User Invitation email, as Google has discontinued the Google+ platform for both personal and businesses.Resolved BugsAP-24739 – User profile does not display the phone number that was added during the invitation process.Resolved EscalationsAE-6764 – Unable to load the Alert Notifications screen on Firefox. AE-6767 – Content Approval email not sent due to permissions issues on private cloud. AE-6794 – Incorrect layout displayed with all other layouts disabled when double-clicking a layout on Advance Channel. AE-6812 – Unable to access the Appspace console if their Home Location does not match what is stated in their permission Roles. AE-6814 – Unable to display special characters in Unicode on the RSS ticker widget. AE-6831 – Pending changing content sequence items revert back to the original sequence once approved. AE-6836 – Unable to right-click table data for additional functionality when creating content on the Table card. AE-6845 – Unable to assign channel to register devices, or to the assign to the correct location. AE-6846 – Analytics does not reflect BrightSign devices correctly AE-6856 – Recurring reservations does not follow Scheduling Rules. AE-6875 – Carousel preview missing on Employee View. AE-6881 – Performance issues when loading resources on Employee View. 8.0-ac.36Release Date: 28 May 2021This build is focused on improvements, bugs, and escalation fixes.Support for Microsoft Power BI IntegrationAppspace integration capabilities now include the Microsoft Power BI passport service, to support the new Power BI card that allows organizations to display analytical reports and data visualization created via Microsoft’s Power BI software.The Power BI card is built using the new Dashboard card theme.Reservations Update The following updates have been included in Reservations:Improved messaging for attendee capacity limits when making reservations. The Success notification when reservations are made, now includes a link to the reservation event, that directs users to the My Reservations tab, allowing for reservation details to be displayed. Ability to print multiple QR codes via the bulk edit toolbar, with the following customizations: Number of QR codes per page (dependant on print page size). Show Resource Name. Customize QR Code size (small, medium, or large). Customize Resouce Name, QR Code color. Customize Call to Action text, color, and background color. Resolved BugsAP-24739 – User profile does not display the phone number that was added during the invitation process.Resolved EscalationsAE-6836 – Unable to right-click table data for additional functionality when creating content on Table card. 8.0-ac.35Release Date: 21 May 2021This build is focused on improvements, bugs, and escalation fixes.Reservations Update The following updates have been included in Reservations:Increased the number of resources that can be selected for bulk edits beyond the current 20 item limit, improving reservation management for large and complex buildings and floorplans where widespread changes are required. A Subtype filter has been added to the Filter bar, allowing for resource types to be further narrowed down to the subtype.Resolved BugsAP-24713 – Sorting content on playlist channel is required, even when the Approvals settings have been disabled. AP-24862 – The Playlist Channel page reloads when content is removed. AP-24871 – Unable to edit content, after enabling or disabling the content in Playlist Channel.Resolved EscalationsAE-6787 – Pending approvals on channels, even when the Approvals settings have been disabled. AE-6827 – Unable to register new devices, while existing registered devices are out of sync on private cloud. 8.0-ac.34Release Date: 8 May 2021This build is focused on improvements, bugs, and escalation fixes.Reservations Update The following updates have been included in Reservations:Support for Recurring Reservations, allowing reservations to be repeated daily, weekly, monthly, or yearly. Note This feature is only applicable for resources created via the Appspace calendar provider, for this release. The following recurring reservations can be created: Daily. Weekly, where reservations can occur on a weekly basis, or specific days of the week, i.e., every Monday, Wednesday, and Friday. Monthly, where reservations can occur on a monthly basis, or a specific date or day of the month, i.e., 6th of each month, or every first Sunday of the month. Yearly, where reservations can occur on a yearly basis, or a specific date or day of the month, i.e., 6th June each year, or every first Sunday in June each year. Recurring reservations can be edited and changes applied to a single reservation, or to all recurring reservations. Recurring reservations can be deleted with the option of deleting just the current event, current event and events after the current event, or all recurring events. Recurring reservations are displayed and can be easily identified in the Reservations list. Important When one of the multiple recurring reservations is in conflict with some other independent reservation, you will be notified of the conflict, but will still be able to go ahead with this recurrent reservation. You may then separately modify the conflicting event. Resolved BugsAP-24723 – The Switch to admin Console does not function on the page informing users requiring premium licenses. AP-24743 – Incorrect Device Status displayed on the Device Licensing page, when compared to the Devices module. AP-24746 – The Most Active Users by Login widget does not display data on Appspace private cloud. 8.0-ac.33Release Date: 1 May 2021This build is focused on improvements, bugs, and escalation fixes.User Licensing UpdateThe Users module has been updated to include features that are supported with the new user licensing framework. Appspace is introducing the following two licenses:Premium Users – Users who are employees, with access to the Employee View to browse content and make workplace reservations. Platform Users – Users who are essentially administrators, content publishers, and content creators, with access to the Appspace console to perform content management and platform administration. A new section is added in the side panel of the Users listing page, allowing users to instantly view users based on the following user license types: Premium – Users who are employees that have access to the Employee View. Platform – Users who are essentially administrators, content publishers, and content creators that have access to the Appspace console. Unlicensed – Users who have not been assigned with a user license. Administrators are able to assign user licenses to individual users or through user batch updates to multiple users at once, either during the user invitation process or via the Users dashboard. Once assigned, the user licenses are displayed in the user profile in both Grid and List views for quick identification. An Overview section has been added to the side panel, allowing administrators to quickly view statistical user license data through the following widgets: Premium Licenses – Displays the percentage and number of premium user licenses used. Platform Licenses – Displays the percentage and number of platform user licenses used. Most Active Users by Login – Displays the top five active users based on logins. Device Licensing UpdateThe Devices module has been updated to include features that are supported with the new device licensing framework. A new Device Licensing page that is part of the Devices module, can be accessed via Devices > Devices Licensing from the Appspace menu. The Device Licensing page enables administrators to add Content Licences to any device, in order to publish and display premium content that is available through the Industry Feeds, News, and Industry Content Collection cards. An Overview section in the side panel, allows administrators to quickly view statistical device and content licensing data through the following widgets: Standard Device Licenses – Displays the percentage and number of standard device licenses used. Industry Feeds – Displays the percentage and number of Industry Feed licenses used (Industry Feed and Industry Content Collection cards). Infotainment Feeds – Displays the percentage and number of Infotainment Feed licenses used (News card). Two base licensing types are available, which are based on your device type, and would be automatically assigned: Standard – Appspace for industry-standard devices on operating systems and device platforms such as Chrome OS, Android, iOS, BrightSign, Cisco, Crestron. Lite – Appspace built-in devices, such as for Cisco Webex Control Hub. Note For more information, please visit our Appspace Supported Devices & Operating Systems article There are two Content licensing options that are available: Industry Feeds – Enables users to display the Industry Feed and Industry Content Collection cards in a playlist. Infotainment Feeds – Enables users to display the News card in a playlist. Once assigned the device and content licenses are displayed in both Grid and List views for quick identification. License management is accomplished by clicking the ellipsis of the selected device, and selecting the Manage Content Licenses option. From here, users are able to assign if the device is licensed with the Industry Feeds, Infotainment, or both. Users may also preview the device by clicking the ellipsis of the selected device, which launches the device property pageResolved EscalationsAE-6721 – Unable to change or resequence content within a playlist that is pending approval for publish. AE-6722 – A cursor issue that automatically returns to the start of the text field when adding or pasting copied text in the middle of an existing sentence when editing an Announcement card. 8.0-ac.32Release Date: 23 Apr 2021This build is focused on improvements, bugs, and escalation fixes.Reservations Update The following updates have been included in Reservations:Introducing the Settings page on the Reservations module, which will be used to configure all global reservation settings. The Default Reservation Sensitivity settings, enables Administrators to set the default reservation privacy settings, which could be set to Public, Private, or allowing the option to be determined by the user when making the reservation. Resolved EscalationsAE-6716 – Synchronization issues between Reservations and Office 365 Exchange Online. 8.0-ac.31Release Date: 16 Apr 2021This build is focused on improvements, bugs, and escalation fixes.Reservations Update The following updates have been included in Reservations:The Show Colleagues feature has been improved to search and display selected users on the map (floorplan), or list view. Support for Checkpoints to ensure attendees are required to complete checkpoints before being allowed to attend a meeting. Attendees that do not complete the checkpoint are removed from the attendees list. Once completed a QR code is generated.Resolved EscalationsAE-6716 – Synchronization issues between Reservations and Office 365 Exchange Online.

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Jul 6, 2025

Appspace 8.0 Platform Release Notes (ac.21-ac.30)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release for Appspace Cloud and On-Prem.Appspace 8.0 is a major release that is built on a new microservices architecture and includes various new features and enhancements, an improved user interface, platform optimizations, and bug fixes.Appspace 8.0 Platform Release includes the following articles:Appspace 8.0 Platform Release Notes Introduction and On-Prem Appspace 8.0 Platform Release Notes (ac.11-ac.20) Appspace 8.0 Platform Release Notes (ac.21-ac.30) Appspace 8.0 Platform Release Notes (ac.31-ac.40) Appspace 8.0 Platform Release Notes (ac.41-ac.42) 8.0-ac.30 Reservations Update Content Conversion (Transcode) Update Resolved Escalations 8.0-ac.29 Channel Permissions Update 8.0-ac.28 Users Update Employee View UI Updates 8.0-ac.27 Employee View Update Locations Update Reservations Update Resolved Bugs Resolved Escalations 8.0-ac.26 Products Dashboard Update Reservations Update Reservations Analytics Tab Resolved Bugs Resolved Escalations 8.0-ac.25 Improvements for Publishing to Slack Reservations Update Resolved Bugs Resolved Escalations 8.0-ac.24 Introducing the Products Dashboard Reservations UI update Content Portal Rebranded as the Employee View Resolved Escalations 8.0-ac.23 Introducing Tag Rules Content Portal UI Updates Resolved Bugs Resolved Escalations 10 Feb 2021 Hotfix Resolved Bugs 18 Feb 2021 Hotfix Resolved Bugs 19 Feb 2021 Hotfix Resolved Bugs 23 Feb 2021 Hotfix Resolved Bugs 8.0-ac.22 Introducing Content Categories 8.0-ac.21 Support for Device Registration with Serial Number/MAC Address/Vendor IDs Resolved Bugs Resolved Escalations 8.0-ac.30Release Date: 9 Apr 2021This build is focused on improvements, bugs, and escalation fixes.Reservations Update The following updates have been included in Reservations:When updating or making reservations via Reservations on the Appspace console, the start and end time options in the drop-down menus will be greyed out (disabled) for unavailable time slots, to prevent administrators from double-booking the resource. The Show Colleagues feature, allows users to easily and quickly identify reservations that were made by their colleagues or other users, in both map (floorplan) or list views. This feature is enabled by sliding the Show Colleagues slider to ON. Once this is done, the reserved workspaces will display the user icons of the respective users that had reserved the workspace. However, if the user had made the reservation private, then the user icon would not be displayed. Content Conversion (Transcode) UpdateThe following updates have been made to the Content Conversion (Transcode) service: Users can now convert up to 30 pages of each of the following supported content type: .ppt .pptx .doc .docx .xls .xlsx .pdf .dwg (only via API) When uploading content for conversion, the uploading window UI has been updated with a message that informs users that they may navigate or perform other tasks while the content is being uploaded and processed. This allows the user to work on other tasks instead of wasting time waiting for the upload to be complete.Resolved EscalationsAE-6685 – Improved Device Task module performance. 8.0-ac.29Release Date: 2 Apr 2021This build is focused on user improvements.Channel Permissions UpdateTo improve user role permissions and security, the behavior of channel permissions has been revised and updated to ensure:only users with Account Owner, Publisher, or Author roles have access to the Channels module in the Appspace console. the Author role now becomes a prerequisite for users that are assigned with the Publisher or Editor permissions at the channel level.This change however impacts current users who have been assigned with only the Publisher or Editor permissions to specific channels (channel level); they will no longer be able to access the Channels module. This can be easily rectified by assigning the Author role to these users.This also applies to the “Everyone can manage” permissions in an advanced channel; the Author role is now a prerequisite. For example, a Location Admin that does not also have an Author role assigned, will not be able to view the channel or other channels in Channels. 8.0-ac.28Release Date: 27 Mar 2021This build is focused on user improvements.Users UpdateThe following updates have been included in the Users module in the Appspace console:The batch user invitation workflow has been updated to include a phone number as an optional field. The batch user invitation import progress is now displayed as a pop-up window on the bottom right corner. Users may click and view the import status, such as the number of invites that are still in progress, successful, or failed.Employee View UI UpdatesThe Switch to Employee View button in the Appspace console, which was previously in the Appspace sidebar menu, has been relocated to the User Profile window for a better user experience. 8.0-ac.27Release Date: 20 Mar 2021This build is focused on improvements, bugs, and escalation fixes.Employee View UpdateIntroducing a new channel playback option, allowing channels to be viewed in a carousel mode on the Employee View, in which all content within the channel will be displayed similar to how it will be viewed in device playback, or when published to web. Locations UpdateSupport for additional fields for Workspace, Points of Interest, and Zones in Maps. With the introduction of these new fields, a Description and Design section has been added to better categorize the configuration settings. Below is a list of fields added:Workspace and Points of InterestDescription Notes Display Show Label Marker Size Fill Color ZonesDescription Notes Display Fill Color Label Color Reservations Update The following updates have been included in Reservations:Support for the Enable QR code as a property that can be inherited and applied to Buildings, Floors, and Resources. Support for Zones in Resources and, allowing resources and points of interest in maps to be automatically tagged to a zone. A search function has been added when configuring locations, allowing users to search and add buildings from an external provider, such as Office 365 or G Suite, if they have a lot of buildings configured on the provider.Additionally, buildings will be displayed alphabetically, with unassigned buildings displayed at the end of the list.Resolved BugsAP-23353 – Unable to make changes to the playlist channel that is pending approval. AP-23974 – Unable to reorder layout scheduling in Advance Channel and Reports.Resolved EscalationsAE-6582 – Administrator is listed as channel creator instead of the correct user when generating the User Activities report. AE-6593 – Account Owner is listed for all actions instead of the correct users when generating the User Activities report. 8.0-ac.26Release Date: 12 Mar 2021This build is focused on improvements, bugs, and escalation fixes.Products Dashboard UpdateThe Learn More button links on the Products dashboard in the console have been updated to now direct users to a product catalog page to provide in-depth introductions to each feature.Reservations Update The following features have been included, when creating or editing a Resource:The following batch operations introduced for managing multiple resources: manage Permissions on resources. edit Resources, such as Capacity, Location, Reservable, Type & Sub Type, Status, and Facilities. When making edits on Resource tabs, clicking the Save button will save all edits that were made in all tabs.Reservations Analytics TabThe Reservations module introduces a new Analytics tab, which will gather console-based statistics for buildings, floors, and resources. Widgets from the Analytics tab will display the following trends and information, and can be filtered by location for a more targetted result:Total Building Reservations (Trend) Total Workspace Reservations (Trend) Total Users Total Workspaces Created Reservations by Resource Type (Pie Chart) Workspace Reservations (Line Graph) Building Pass Reservations (Line Graph) Most Reserved Workspaces (Top 5 – Bar Chart) Most Reserved Floors (Top 5 – Bar Chart) Most Reserved Buildings (Top 5 – Bar Chart) Most Active Users (Top 5 – Bar Chart)Resolved BugsAP-23937 – Unable to login with Appspace credentials, forcing users to login via SSO only on a private cloud.Resolved EscalationsAE-5278 – Constant server restarts experienced due to memory leaks from various microservices. AE-6548 – Library takes up to 20 seconds when loading content items. AE-6590 – Locked card theme is unlocked and loses permissions after cloud update. AE-6624 – Unable to reorder widgets in the advanced channel’s content editor. Go back to top 8.0-ac.25Release Date: 5 Mar 2021This build is focused on improvements, bugs, and escalation fixes.Improvements for Publishing to SlackUsers publishing content to Slack, now have the option to customize and apply their own branding to the Appspace publishing bot.The bot’s name and logo can be customized. The recommended logo image should be in the square aspect ratio (width = height). .ICO and .SVG files are not supported.Reservations Update The following features have been included, when creating or editing a Resource:Ability to change the floor number. Ability to upload a floor plan. Ability to change or upload an image for use as the building graphic. Ability to set the resource location. Ability to change or upload an image for use as the resource graphic. Ability to manually enter Facilities for the resource.The Resource Rules (Constraints or Checkpoints) have been updated to allow rules to be applied to specific users or user groups. Multiple constraints of the same type may also be applied to a resource, either due to inheritance or direct assignment (previously, only one constraint type may be applied).Below is a list of the changes:Allow a rule to target specific users or user groups. If no target selected, the rule applies to all. Allow a rule to be applied more than once (e.g. the “Restricted Days/Times” constraint applied twice but with different targets). If same targets, existing rule is overwritten. If a user is targeted by multiple rules of the same type, the following logic is applied. Priority The inherited rule is lower in priority than the direct rule. The target user is higher than the target user group that the user belongs to. If priority is the same, then the last rule created (sort based on date) is used. These rule types are replaced based on priority: Min duration, max duration, min book time, max advance book time, capacity. These rule types are replaced based on the OR rule: Restricted Days/Times. Resolved BugsAP-23499 – Appspace private cloud login website does not display correctly on mobile devices. AP-23908 – Unable to import Advanced Channel containing the Content Conversion card.Resolved EscalationsAE-6548 – Library takes up to 20 seconds when loading content items. AE-6565 – Unable to generate Proof of Play Metrics report. AE-6606 – Content converted to the Content Convertsion card does not display correctly. AE-6612 – Channel that is published to web does not load. AE-6620 – Scheduled content is not applied to channel. 8.0-ac.24Release Date: 26 Feb 2021This build is focused on improvements, bugs, and escalation fixes.Introducing the Products DashboardImproving the First Time User (FTU) experience, Appspace introduces the Products tab on the console dashboard for Account Owners or Location Admins that are logging in for the first time. Apart from the FTU checklist, the Products tab provides access to Appspace’s latest product offerings and includes links to workflows within the console or to product marketing pages for an introduction.Within the Products tab, products are listed with a description, a Get Started button that initiates the product workflow, and the Learn More button that launches an external page providing more information on the product. The Products tab also allows existing users to be aware of new products that are available on the Appspace platform.The following is a list of products that are currently available, with more being added as new products become available:Digital Signage Content & Feeds Room & Desk Reservations Employee Reservations Meeting Room Schedule Board Employee View Kiosks Visitor ManagementFor more information, please visit the Browse and Navigate the Appspace Console article. Reservations UI updateImportantPlease note that the Reservations module is currently in Limited Release phase.The following are UI updates and functions on the Reservations (LR) page:Added a Create Reservations button allowing users to directly create reservations from the Reservations page. Added the following filters allowing users to display specific reservations: All Reservations Active Pending History Added a Location filter. Added a Date filter. Users can now switch between reservation tabs without saving when editing a reservation, as opposed to being prompted to save changes before switching tabs before.For more information, please visit the Configure and Manage Visitor, Space, & Desk Reservations article.Content Portal Rebranded as the Employee ViewThe Content Portal has been rebranded as the Employee View, streamlining Appspace’s user-centric products. The Switch to Content Portal button in the Appspace sidebar menu has been renamed to Switch to Employee View.Resolved EscalationsAE-6335 – Cloud login outages caused by channel playlist background, session, and platform service processes that were shut down due to being out of memory. AE-6532 – Unable to load Device Properties page. AE-6552 – Schedule Board card stops working after an hour when published to web. AE-6572 – Unable to add content to channel playlist. 8.0-ac.23Release Date: 5 Feb 2021This build is focused on improvements, bugs, and escalation fixes.Introducing Tag RulesThe Tag Rules feature in a playlist channel, allows users to add rules to manage and display content with tags. This will allow administrators to manage a playlist that is capable of playing across all devices in a variety of locations, yet having the ability to control or localize the content displayed on each device.The Tag Rules can be configured from the following locations:The Configure Folder Settings section in a playlist channel. The Playout Properties section in a playlist channel. The Scheduling section of the content.Content Portal UI UpdatesThe user interface for the Content Portal has been updated for a better user experience.Accessing and switching between the Content Portal and Admin Portal is now done via the User icon. The Content Portal menu is now displayed in a horizontal bar at the top of the page. On mobile devices, the Content Portal navigation bar is displayed in a horizontal bar at the bottom of the screen. The Channels tab displays the Channel Groups and Channels that are available to the user.Resolved BugsAP-23453 – The Add Location button displays an incorrect tooltip message when hovered over. AP-23500 – Unable to add rules to default, geo, or campus locations in Reservation.Resolved EscalationsAE-6468 – User that inherits user group permissions is not limited to the user’s location, but all locations within the instance. AE-6497 – Content Analytics displays data for Most Active Authors incorrectly. AE-6535 – Browser does not display channel or takes up to 24 hours to sync when publishing to web.10 Feb 2021 HotfixResolved BugsAP-22765 – Some content tags are not displayed in the auto-complete search drop-down menu. AP-23442 – Navigation bar update on Appspace app on mobile devices. AP-23479 – User icon update on Appspace app on mobile devices. AP-23520 – Navigation bar update on Appspace Content Portal AP-23521 – Channels have been updated to include Channel Groups. AP-23581 – Reservations updated for better user experience.18 Feb 2021 HotfixResolved BugsAP-23535 – Support for floor plan view when making reservations on the Appspace app on mobile devices. AP-23616 – Reservation checkpoint screen does not fill completely when displayed vertically. AP-23618 – Horizontal scroll bar displayed when viewing Appspace console on a browser. AP-23619 – Reservation constraints display duplicates when local constraint overwrites the inherited constraint.19 Feb 2021 HotfixResolved BugsAP-23631 – Content does not list more than 10 channels that have been added, in the content’s Channels tab. AP-23676 – Error 400 triggered when editing an existing content schedule. Ap-23684 – The Auto Delete Content from Library date in the content Settings tab resets to default when saved after editing content tags.23 Feb 2021 HotfixResolved BugsAP-23703 – Calendar provider does not sync correctly with the calendar service in Reservations. 8.0-ac.22Release Date: 29 Jan 2021This build is focused on improvements, and escalation fixes.Introducing Content CategoriesAppspace introduces Content Categories that are assigned to every card template in the Library by default. Content Categories are a measure for organizations to create content, build channels, and target messaging according to workplace communications best practices and internal communication goals. Appspace has defined the following four major content categories based on the focus of the content:Culture and Values – Content that promotes company values and affects the employee experience, to help customers drive company values throughout their organization. Goals and Performance – Content that showcases both long- and short-term goals and measurements of performance, to create shared ownership of company goals and drive employee performance. Productivity and Engagement – Content with information that keeps the company running, day-to-day, facilitating organizational productivity. Safety and Compliance – Content with information that supports employee safety and ensures company compliance with regulatory requirements, to help create a safe environment and promote safe behavior amongst employees.With the Content Categories feature in place, users will be able to perform the following functions in the console:Filter card templates based on content categories via the All Templates drop-down menu when creating content in the Library. Change the default content category for a card in the Settings tab during card creation, if they have Publisher or Author user permissions. Assign a content category when uploading content to the Library. View the Content Category for every piece of content added to a channel playlist.Cards created prior to this release will not contain a Content Category, and will be considered as “Unassigned”. However, you may assign a category when editing/updating the card. 8.0-ac.21Release Date: 25 Jan 2021This build is focused on improvements, and escalation fixes.Support for Device Registration with Serial Number/MAC Address/Vendor IDsThe advanced device registration with device serial numbers method has been updated to include device fingerprints, MAC addresses (media access control address), and reference device IDs. Below is a list of supported devices:BrightSign – Serial Number and MAC address Tizen – Serial Number LG webOS – Serial Number Crestron TSS – Serial Number & MAC address Cisco Webex Board – Reference Device ID Chrome OS (with CDM) – Serial Number Windows – MAC address Mac OS – MAC address Linux Ubuntu – MAC addressResolved BugsAP-23150 – Appspace DirectX player fails with the new compression method.Resolved EscalationsAE-6471 – Unable to invite user to an Appspace cloud instance. AE-6475 – Incorrect login entry in User report exported from a user that has never logged in.

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Jul 6, 2025

Appspace 8.0 Platform Release Notes (ac.11-ac.20)

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release for Appspace Cloud and On-Prem.Appspace 8.0 is a major release that is built on a new microservices architecture and includes various new features and enhancements, an improved user interface, platform optimizations, and bug fixes.Appspace 8.0 Platform Release includes the following articles:Appspace 8.0 Platform Release Notes Introduction and On-Prem Appspace 8.0 Platform Release Notes (ac.11-ac.20) Appspace 8.0 Platform Release Notes (ac.21-ac.30) Appspace 8.0 Platform Release Notes (ac.31-ac.40) Appspace 8.0 Platform Release Notes (ac.41-ac.42)8.0-ac.20 Support for Zoom Meeting Integrations Location Improvements Resolved Bugs Resolved Escalations 8.0-ac.19 Resolved Bugs Resolved Escalations 8.0-ac.18 Reservations Service Resolved Escalations 8.0-ac.17 Redesigned Users Module Improvements to Appspace Menu Resolved Escalations 8.0-ac.16 Social Media Card Support Resolved Escalations 8.0-ac.15 Support for Converting Documents Resolved Escalations 8.0-ac.14 Improved UI for Adding Content Folders to Channels Resolved Escalations 8.0-ac.13 Updated Channel Publishing Permissions Resolved Bugs Resolved Escalations 8.0-ac.12 UI Updates for Content Portal Enterprise Messaging Apps Update Resolved Bugs Resolved Escalations 8.0-ac.11 Improvements to Maps Integrations Menu Resolved Bugs Resolved Escalations 8.0-ac.20Release Date: 15 Jan 2021This build is focused on improvements, and escalation fixes.Support for Zoom Meeting IntegrationsAppspace expands its integration capabilities by adding support for the Zoom Meetings on the Appspace platform, for the recent addition of the Zoom Recordings card and Twitter card.The Zoom Recordings card allows organizations to easily stream recorded Zoom Meetings via the Appspace App.Location ImprovementsThe following improvements have been made to the Locations module:Existing Points of Interest (POI) can now be linked to an Appspace Reservations resource, when a user creates a floorplan or space using the floorplan editor. The Locations floorplan editor now allows batch operations on Point of Interest (POI), such as deletion, changing the type or subtype, and linking to the Reservation resource.Resolved BugsAP-23064 – Locked card base templates should not be displayed in the content creation page.Resolved EscalationsAE-6160 – Error retrieving content when viewing folders in Library. AE-6408 – User with Manage Widget permissions unable to reorder content within the widget. AE-6425 – Incomplete functionality for RetrieveLinkedMediaZones API. AE-6467 – Notification for content approvals are still displayed even after it has been approved in channels. AE-6476 – Corrupted XML due to special characters in the channels caption field. AE-6479 – User remains on same Overview page even after changing Locations. 8.0-ac.19Release Date: 17 Dec 2020This build is focused on bugs and escalation fixes.Resolved BugsAP-22847 – Error 403 is returned when a Publisher views user or user group details from the Publish tab in a channel. AP-22996 – Editing a user group in Users assigned with “Can View” passport permissions, automatically updates the passport permission to “Can Manage”. AP-23021 – When adding attendees in the reservations system in the Content Portal, the label displays “Current Capacity” instead of “Resource Capacity”. AP-23031 – Page requires to be refreshed each time content is enabled or disabled in a playlist channel. AP-23043 – Unable to invite users via new user sign-up account on the public cloud. AP-23044 – Unable to download multiple content at once.Resolved EscalationsAE-6412 – Content added to an advanced channel is auto-approved although the “Manage Content” permissions have been set. 8.0-ac.18Release Date: 11 Dec 2020This build is focused on a new feature and escalation fixes.Reservations ServiceWe’ve added a new feature, the Reservations module, available in the Appspace console, for building, visitor, workspace, and desk reservations. The Reservations module includes the following two tabs:The Reservations – to view every reservation that has been made on the Appspace platform (this tab will initially be empty). The Resources – for creating, configuring, and managing all resources such as buildings, meeting rooms, huddle spaces, and hot-desking spaces within an organization.While the Reservations module supports Office 365 and G Suite integrations, allowing previously created resources to be imported and mapped, without having to re-create these resources from scratch again, it also allows the creation and reserving of resources within Appspace, as a provider.The Reservations service is supported on Appspace App 2.20.2, and the limited release version of the Room Schedule and Schedule Board cards.NoteSee Configure and Manage Visitor, Space, & Desk Reservations article for more information. Resolved EscalationsAE-6430 – The Create content page in the Library or a playlist channel is displayed out of view, and requires users to scroll all the way to the bottom to view it, on Windows-based devices. 8.0-ac.17Release Date: 4 Dec 2020This build is focused on UI improvements, bugs, and escalation fixes.Redesigned Users ModuleThe Users module in the Appspace menu has been updated with a new user interface and workflows that streamline managing user invitations, user roles, and user groups all in a single location. The following is a list of what the new Users module offers, the changes and improvements made that would be welcomed by Appspace Admins.A new redesigned Users dashboard that provides administrators with a quick way to view and search users within Appspace. User listings now display more information on the dashboard, allowing administrators to quickly identify users based on user name, email address, roles, user groups, and status. User listings can be displayed in a grid or listing view. Apart from the usual user details on the User Profile page, administrators now can view the roles, channels, and channel group permissions the user has been granted with. Support for bulk user invitations through Appspace, or via an excel spreadsheet imported to Appspace. Common Library permissions are now configured from the All Users option. The User Group Library is enabled from the User Group profile page and can be configured for automatic content deletion. All user roles and permissions are now assigned via the Users module. User roles have also been given an uplift to make it easier for new users to easily assign roles based on functions. We have renamed some old roles: Portal Administrator –> Portal Admin Account Administrator –> Account Admin Account Owner Network Administrator –> Location Admin Content Administrator –> Publisher Content Producer –> Author Standard user –> Viewer NoteSee Browse and Navigate Users Module in Appspace 8.0 article for more information. Improvements to Appspace MenuAs part of our on-going UI improvements exercise, the following interfaces have been renamed and changed:The “network” terminology has been replaced with “locations” throughout the Appspace platform, to aptly personify how we now would like users to categorize and group devices according to their physical location in a geographical location, campus location, or building. The Networks tab in the Devices module is now renamed to Locations. See Add and Manage Locations in Devices for more information. With the above change, the Maps module, previously housed under Admin > Maps in the Appspace menu, which allowed users to create floor plans and maps according to a geographical location, campus location, or building (previously tied to the network structure) has been aptly moved to Locations, which is housed in the main Appspace menu sidebar. The Device Tasks module, used only by device administrators, is now moved to the Admin section on the Appspace menu.Resolved EscalationsAE-6190 – Unable to delete user in private cloud. AE-6330 – Unable to edit and save Device Tasks task template. AE-6376 – Unable to delete or withdraw user with an expired invitation. AE-6389 – User is logged out when trying to assign a channel to a device via the Assign Channel icon in Devices. AE-6394 – Unable to use more than 255 characters for parameter values in device tasks. AE-6399 – User is logged out when trying to add content in an advanced channel. 8.0-ac.16Release Date: 18 Nov 2020This build is focused on improvements, bugs, and escalation fixes.Social Media Card SupportThis release adds support for creating passports for social media account integration in the Appspace console. This integration is necessary to support the newly introduced Social card by Appspace. The Social card theme consists of the Facebook card and the Instagram card, and is available in the Appspace Library. The cards allow organizations to display the respective social media posts from either a corporate account or page, together with other corporate communications content in the playlist.Resolved EscalationsAE-6321 – Performance issues on private cloud server when navigating to Devices and Channels on the Appspace menu, or when switching between different networks. AE-6371 – Unable to add a logo to the App Theme settings. AE-6374 – Unable to configure the Dayparting schedule from folder settings. 8.0-ac.15Release Date: 11 Nov 2020This build is focused on improvements, bugs, and escalation fixes.Support for Converting DocumentsThis new feature allows users to simply upload external content such as word documents, spreadsheets, presentation slides, or PDF documents into the Library, which will be automatically converted into an Appspace card. The conversion service currently supports the following content file formats, containing not more than 10 pages each:.docx – Word document file format .doc – Word document file format .xlsx – Excel document file format .xls – Excel document file format .pptx – PowerPoint file format .ppt – PowerPoint file format .pdf – Portable Document File formatFeatures:Any of the supported file formats above are automatically converted into the Appspace Content Conversion card, with multiple pages. The card can be added to either a playlist channel or advanced channels. The thumbnail of the Content Conversion card is automatically generated by taking the first page of the content by default, but users are able to change this in the content thumbnail section. The converted content in the Content Conversion card is not editable. Only file names that are alphanumeric can be successfully uploaded as a security measure, thus file names containing any form of special characters will automatically fail to upload.Known Issues:In the current release, we are unable to convert files that have Unicode filenames, found mainly in Arabic and Asian fonts. We are currently working on a fix, which shall be released in our upcoming update. As a workaround, we recommend renaming files containing Unicode, to non-Unicode characters for the conversion service to convert files successfully. This feature is not supported on legacy devices. Organizations that are still using legacy devices may disable this by contacting Appspace Support, as legacy devices do not support Cards.Resolved EscalationsAE-6353 – Unable to create HDMI Input on BrightSign external content in Library. AE-6357 – Unable to create HDMI Input on BrightSign external content in Library. 8.0-ac.14Release Date: 6 Nov 2020This build is focused on improvements, bugs, and escalation fixes.Improved UI for Adding Content Folders to ChannelsWhen adding content folders to playlist channels, users will notice the checkmark when hovering over the folders in the folder tree. This checkmark, previously removed in Appspace 8, has been added upon requests from customers. This UI feature not only indicates the selected folders, but also allows users to click the checkmark to add the folder to the playlist channel. Resolved EscalationsAE-6321 – Performance issues on private cloud server when navigating to Devices and Channels on the Appspace menu, or when switching between different networks. AE-6328 – Content is not deleted despite having the expiry date set, due to time zone differences. AE-6339 – Performance issue on private cloud server causes loss of functionality in Channels when trying to edit the permissions in playlist channels. 8.0-ac.13Release Date: 31 Oct 2020This build is focused on improvements, bugs, and escalation fixes.Updated Channel Publishing PermissionsThe following channel publishing settings have now been limited to Account Owners or Content Administrators only:“Publish to network and subnetworks” check-box when publishing a channel to a device(s) or device group(s). “Publish to all users” check-box when publishing a user(s) or user group(s).This setting is being restricted to administrators who primarily have access to all content in the network they are administrators of, preventing incorrect publishing by other users.The above settings will now only be available to Account Owners or Content Administrators, and to users who had already checked the box prior to this release.Resolved BugsAP-22123 – Event name from map service is fixed to append “map” when displayed in Analytics.Resolved EscalationsAE-6279 – Old Seenspire card thumbnail is still displayed when creating a new Seenspire card from the Library. AE-6321 – Performance issues on private cloud server when navigating to Devices and Channels on the Appspace menu, or when switching between different networks. 8.0-ac.12Release Date: 16 Oct 2020This build is focused on improvements, bugs, and escalation fixes.UI Updates for Content PortalThe Content Portal UI has been updated with the following changes:The View button that linked to the Content Portal, which was originally on the top menu bar in the Appspace console, has now been moved to the main Appspace menu on the side panel, for improved user experience and is now known as the Switch to Content Portal button. Similarly, the ADMIN button on the content portal’s top menu bar that linked to the Appspace console, has now been moved to the portal’s side panel, and is now known as the Switch to Admin Console button. On the content portal, a landing page is displayed when there are no channels published. The content portal side panel now displays shortcuts for Feeds, Videos, and Channels, while the list of Channel Groups is now displayed on the right. All content, except video, are displayed in a tile view, displaying the channel listing with title and summary. Video content is displayed in a thumbnail tiled view, displaying the channel listing with title, and duration of the video. When viewing selected content, the channel name, content title, and published date and time, are displayed above the featured image. Users can now customize the portal’s theme and logo according to the organization’s branding guidelines.Enterprise Messaging Apps UpdateAn additional configuration option when posting content to Enterprise Messaging Apps, includes the option to hide the channel name in the post. Users can enable or disable posting the channel name in the Post Format drop-down menu.Resolved BugsAP-22302 – SSO login for mobile devices does not redirect to the correct mobile authentication URL. AP-22281 – Playlist channel content metadata (total number of items and total duration) does not refresh when content is removed from the playlist.Resolved EscalationsAE-6279 – Unable to import channel due to invalid export channel URL error message. AE-6287 – Unable to create the YouTube 2.0 card. AE-6297 – Card content missing when imported to the selected library. AE-6299 – Unable to transcode video from a shared folder. AE-6326 – Unable to export device properties. 8.0-ac.11Release Date: 25 Sept 2020This build is focused on improvements, bugs, and escalation fixes.Improvements to MapsWith the growing interest in our Maps feature, we’re adding the following Point of Interest (POI) options:Front Porch Quiet Space Social Lounge TrainingIntegrations MenuAs a standardization measure, the Passports feature available via the Appspace menu Admin > Passports will now be available as a separate tab via Admin > Integrations instead. The Integrations page will also be hosting all future integration features that are planned in our roadmap.Resolved BugsAP-21439 – The Calendar Resource drop-down menu in Maps only displays up to 20 passports, and does not display the entire list of active passports available. AP-21820 – Channels can still be imported into libraries with read-only permissions. AP-22162 – Images and cards without natural duration are displayed with the “Infinite” icon in the Appspace Content Portal.Resolved EscalationsAE-6270 – The resolution for 2K in a card editor is displayed as 1920 x 1080 instead of 2048 x 1080 (1080p).

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Jul 6, 2025

Appspace 8.0 Platform Release Notes (ac.1-ac.10)

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Jul 6, 2025

Appspace 8.0 Platform Release Notes (On-Prem)

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Jul 6, 2025

Appspace App 2.x Release Notes for Devices & Built-In Apps (versions 2.72-2.80)

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in every major, minor, and patch, release of the Appspace App version 2.0 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls.ImportantBeginning January 1, 2025, Appspace will implement a new Device App Version Lifecycle Policy to ensure optimal performance, security, and feature compatibility. This policy introduces a 6-month rolling support window for Appspace device apps.To learn more about this policy and how to keep your devices updated, please refer to the Appspace Device App Version Lifecycle Policy in the Appspace Knowledge Center. NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile.NoteAdditional release notes for Devices & Built-In Apps:Versions 2.81-2.85 Versions 2.72-2.80Older versions are unsupported.App for Devices 2.80 App for Devices 2.79 App for Devices 2.78 App for Devices 2.77 App for Devices 2.76 App for Devices 2.75 App for Devices 2.74 App for Devices 2.73 App for Devices 2.7220 Feb 2025, TuesdayApp for Devices 2.80Release Platform: AllFIXED BUGSAPC-7730 – The Appspace App stops responding at the splash screen after being updated on Logitech devices.RESOLVED ESCALATIONSAE-9504 – Exceeding bandwidth limit due to uncached content being requested excessively. AE-11444 – Exceeding bandwidth limit due to uncached content being requested excessively. AE-11821 – Tizen devices with auto-rotate orientation fail to play content. Patch UpdatesApp 2.80.1Release Date: 25 Feb 2025Release Platform: BrightSign, LG webOS, macOS, WindowsRESOLVED ESCALATIONSAE-11946 – Incorrect Appspace App for Devices installation packages downloaded from Downloads. 21 Jan 2025, TuesdayApp for Devices 2.79Release Platform: AllNEW FEATURES & IMPROVEMENTSFeatures Description Enhanced Device Registration: Unique Fingerprints for Improved Identification Devices previously registered with a generated GUID will transition to using the new unique fingerprint for their respective platform. Existing registration information associated with the previous GUID will be securely deleted. To ensure a smooth transition and avoid registration loss, ensure your devices update their registration information with the new fingerprint. These enhancements provide a more robust and reliable device registration process, improving the overall management and security of your Appspace devices. This release introduces significant enhancements to device registration, improving device identification and management across various platforms. Windows Electron Devices: Device registration now utilizes the device’s serial number as the unique fingerprint. Debian, Snap Electron, and UWP WebView2 Devices: Device registration now utilizes the device’s MAC address as the unique fingerprint. Cisco Webex Navigator (Standalone Mode): Device registration now supports the serial number as the fingerprint when configured correctly. Neat Devices: Device registration now utilizes the device’s serial number as the unique fingerprint. Google Meet Devices: Device registration now utilizes the device’s reference ID as the unique fingerprint. Key Improvements: Improved Device Identification: Unique fingerprints ensure accurate device identification and tracking. Enhanced Security: Unique fingerprints enhance security by preventing unauthorized device registration. Simplified Management: Unique fingerprints streamline device management and troubleshooting. Standardized Device Model Naming for Logitech Devices Logitech device models are now identified with standardized names in the deviceIdentity > hardware > model field. For instance, the Logitech Tap Scheduler will be represented as TAP_SCHEDULER. This standardization improves clarity and consistency in device identification. Broadcast Enhancements: Improved Network Resiliency This release introduces a dedicated watchdog mechanism to actively monitor WebSocket health, ensuring more stable and reliable broadcast functionality. This enhancement replaces the previous force-restart logic, minimizing disruptions and improving overall system performance. FIXED BUGSAPC-7673 – Unable to retrieve 6 character code with custom URL without reference parameters when in Webex Navigator standalone mode. APC-7197 – Samsung Tizen 6.5 & 7.0 devices fail to honor portrait orientation setting from console. APC-7679 – Tizen display issue, where content padding appears after orientation change.RESOLVED ESCALATIONSAE-10231 – Broadcasts are inconsistent when pushed to devices. AE-10428 – BrightSign XT1144 devices intermittently lose synchronization with live multicast channels during channel browsing. AE-11035 – BrightSign devices intermittently experience prolonged synchronization delays during reboots. AE-11168 – Broadcast intermittently fails to display on targeted devices without manual restart. AE-11240 – Intermittent device synchronization failures due to content errors. AE-11398 – Intermittent device synchronization failures cause extended offline status. AE-11403 – Visitor Management kiosks on iOS 18.0.1 repeatedly request camera access despite granted permissions. Patch UpdatesApp 2.79.1Release Date: 6 Feb 2025Release Platform: PWARESOLVED ESCALATIONSAE-11802 – Device Type updated to PWA when previewing content via “Device start-up URL”. AE-11471 – Device reboots trigger excessive device identity update requests. 19 Nov 2024, TuesdayApp for Devices 2.78Release Platform: AllNEW FEATURES & IMPROVEMENTSFeatures Description Microsoft Teams Rooms – Multi-Screen Support The Appspace App now supports Microsoft Teams Rooms (MTR) devices with two connected screens. This enhancement enables synchronous claiming of both screens, ensuring consistent content playback across both displays. Additionally, a new Broadcast channel mechanism has been implemented to facilitate communication between iFrames in multi-screen setups. This enables the system to dynamically identify and assign primary and secondary screen roles, optimizing content display and interaction across multiple screens. Appspace App for Devices – Support for IAdea Devices Firmware Support Appspace App for Devices now supports IAdea devices running Android. Below is a list of our IAdea reference devices: IAdea XDS-1088-A IAdea WRP-1000 IAdea XMP-8522 FIXED BUGSAPC-7576 – Microsoft Teams Rooms (MTR) devices prematurely display the registration screen before the integration claim process is finalized. APC-7615 – Microsoft Teams Rooms (MTR) devices repeatedly encounter cached errors before synchronizing new content.RESOLVED ESCALATIONSAE-10231 – Broadcasts are inconsistent when pushed to devices. AE-10428 – BrightSign devices experience periodic synchronization failures with Appspace, resulting in an “Error Loading Content” message when displaying live multicast channels. AE-10961 – Videos on iPad devices crash during playback. AE-11035 –BrightSign devices experience prolonged “Syncing with Appspace” delays during daily reboots. AE-11168 – Broadcasts are inconsistent when pushed to devices. AE-11240 – Devices are experiencing a persistent “Unable to sync files” error, resulting in an “Out of Sync” status on the instance. AE-11398 – Devices running Appspace versions 2.70 to 2.76 are randomly experiencing prolonged syncing issues and displaying a “lost communication” status. AE-11403 – The Visitor Kiosks card repeatedly prompts users for camera access upon initial launch. Patch UpdatesApp 2.78.2Release Date: 12 Dec 2024Release Platform: All PlatformsFIXED BUGSAPC-7660 – Device type incorrectly displays PWA after registration. APC-7662 – Push Health Status of the device is not updated after a content reset.RESOLVED ESCALATIONSAE-11471 – Device reboots trigger excessive device identity update requests. AP-49276 – The IP address is not updated in the database when the device network is switched from ethernet to wifi. APC-7649 – Content requiring tokens fails to load in Channel Browsing mode. App 2.78.1Release Date: 2 Dec 2024Release Platform: All PlatformsRESOLVED ESCALATIONSAE-10961 – Appspace App becomes unresponsive when attempting to play >100 MB large video files that are stored in the iOS device’s local storage system. AE-11471 – Device reboots trigger excessive device identity update requests. 15 Oct 2024, TuesdayApp for Devices 2.77Release Platform: AllRESOLVED ESCALATIONSAE-9502 – Content scheduled for a future date is displayed in channel browsing. AE-10576 – High bandwidth usage detected. AE-10832 – Issues configuring Broadcasts on Webex devices. 19 Sept 2024, ThursdayApp for Devices 2.76Release Platform: AllRESOLVED ESCALATIONSAE-10231 – Broadcasts are inconsistent when pushed to devices. AE-10759 – Rotation issue on BrightSign XD235 devices. AE-10790 – Unable to load SharePoint cards on Tizen 4 devices. AE-10961 – Videos on iPad devices crash during playback. AE-11013 – Unable to display German characters on the Multizone Playlists ticker. AE-11168 – Broadcasts are inconsistent when pushed to devices. 3 Sept 2024, TuesdayApp for Devices 2.75Release Platform: All (PWA released on 28th Aug 2024)NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome On-Prem Support for BrightSign Series 5 Players Appspace 8.0 On-Prem support for the latest BrightSign Series 5 players running BrightSign OS 9 on Appspace App for Devices. This is to ensure sustainable and continued long-term support for BrightSign devices on the Appspace on-prem platform, while BrightSign Series 4 players are gradually being phased out. Firmware Support Webview Card Supporting the latest updates to the Webview card, allowing the iframe to reflect the configured style set by the Media Zone widget. This improvement resolves the issue experienced by the Progressive Web App (PWA), iOS, and Webex devices. RESOLVED ESCALATIONSAE-10803 – Advanced channel content audio plays from another layout. AE-10958 – On-screen engagement features displayed outside of the operating hours. 14 Aug 2024, ThursdayApp for Devices 2.74Release Platform: AllNEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Real-Time App Communication – Channel Updates In this update, when a device with push updates enabled receives a “channel.unassigned” Push Notification Service (PNS) message, the device will now automatically display a “No channels assigned” page. This update is designed to provide users with a clear and immediate indication that no channels are currently assigned to their devices. Real-Time App Communication – Push Update The failed content download retry mechanism has been enhanced to improve timing based on the Push Update setting. With Push Update enabled: The retry for failed content downloads will now initiate after a delay determined by the “cdnagent.contentdownloadcycle” setting (e.g., 20 seconds). With Push Update disabled: The retry will occur during the next scheduled sync cycle. Device Tasks and Health Services Previously, if the system failed to retrieve the timestamp, both the Advanced Device Management (ADM) and Health services would stop, causing devices to be incorrectly marked as “Lost Communications”. This issue made critical device tasks inoperable and led to confusion and concern for users, as it seemed that devices were offline or malfunctioning. With this update, the system now better handles prolonged server errors by allowing devices to continue reporting their “Online” status to Appspace, even if timestamp retrieval fails. This prevents false alarms and ensures accurate device status, allowing critical device tasks to continue functioning as expected and providing a more reliable experience for users. App Update Improvements Previously, during an App update, the cached timestamp and script were always deleted, requiring the App to retrieve them from the server, which resulted in increased server load. To address this, a version check for the app script parser has been introduced during updates. This check determines whether the channel timestamp should be cleared based on changes in the script parser version, optimizing server performance. When script versions are incompatible: The App will clear the cached timestamp and restart to ensure proper functioning with the new script version. When script versions are undefined or unchanged: The App will retain the cached timestamp, avoiding unnecessary restarts and reducing server load. This enhancement ensures that the App only clears the cached timestamp when necessary, thereby improving efficiency during updates. BrightSign – Audio Improvements When switching from the second layout (HDMI Input) back to the first layout, the audio from the HDMI Input continued to play due to incomplete disposal of the HDMI video, which only paused instead of stopping. This issue has been resolved by implementing fixes that mute widgets, video objects, and audio during layout transitions, ensuring that audio does not persist when switching between layouts. Appspace App for Devices – Support for ChromeOS LTS 126 Support for ChromeOS LTS 126 on Appspace App for Devices. Firmware Support FIXED BUGSAPC-7270 – The Appspace App for Windows crashes when the ALT key is pressed. APC-7459 – Appspace App intermittently gets stuck in a loop with the message ‘Ignoring timestamp update due to ongoing sync process’ when switching from direct assign to channel browsing mode. APC-7486 – Appspace App gets stuck in the downloading and syncing process, preventing assigned content from displaying on Tizen 6.5 devices. APC-7487 – After an app update or reset, the sync service stops and aborts the ongoing content prefetch process. APC-7491 – The device shows the “No channels assigned” page only after completing the current sync process.RESOLVED ESCALATIONSAE-10803 – Advanced channel content audio plays from another layout. AE-10864 – All device statuses are currently in “lost communication” and “out of sync”. AE-10973 – BrightSign devices running Appspace App 2.72 and 2.73 are unstable with Appspace 8.7 private cloud. AE-10938 – Worker device reboots when configured for synchronized playback. 12 July 2024, FridayApp for Devices 2.73Release Platform: All (except BrightSign)NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome On-Screen Engagement – Player Properties This release introduces the following player properties to manage the visibility of QR codes on posts. By default, if on-screen engagement is enabled at the account level and player.social.qrcode.enable is not configured, the on-screen engagement bar with the QR code will be displayed, directing users to the Employee View post link. When player.social.qrcode.enable is set to “true,” the on-screen engagement bar with the QR code will be shown, and if set to “false,” the QR code will be hidden. In scenarios where on-screen engagement is disabled (and the property is set to true) at the account level and a post with a “Referral link” URL is published to devices but not to users (Employee View), the playlist channel will show only the Referral QR Code, without on-screen engagement features. When on-screen engagement is enabled (and the property is set to true) and the post is published to both devices and users, the playlist channel will include the QR code, comments, and reactions, directing users to the Employee View post link. Any changes to the player property will result in instant updates to the device playback. Real-Time App Communication – Channel Updates In this release, a Start Timer is introduced to purge invalid cached content upon enabling Push Updates. When Push Updates is enabled, invalid cached content will be purged after a calculated delay based on the content download and cache purge cycles, defaulting to 60 seconds if not configured. Setting the purge cycle to zero will result in immediate purging. When Push Updates is disabled, invalid content is purged after a set number of successful sync cycles, defaulting to three cycles, but this can be adjusted to purge immediately after one cycle if desired. RESOLVED ESCALATIONSAE-10864 – All device status are currently in “lost communication” and “out of sync”. 29 June 2024, SaturdayApp for Devices 2.72Release Platform: AllNEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome On-Screen Engagement – QR Codes and Reactions Introducing the On-Screen Engagement feature, designed to enhance interaction with digital signage and Employee Communications content. This feature integrates QR codes on signage screens, allowing users to effortlessly access additional information by scanning the codes with their mobile devices. Feature Highlights: Dynamic QR Codes: Utilize built-in “Referral Link” functionality for seamless integration with the Employee View and partner applications. Enhanced Accessibility: QR codes provide direct access to relevant resources, improving accessibility and user engagement. Simple Social Reactions: When content is shared via the Employee View, Simple Social Reactions are displayed on-screen, fostering interactivity and real-time feedback. Seamless Integration: Combines dynamic QR generation, optimized URLs, and tracking to enhance user experience across platforms. This feature enriches the viewing experience, promotes collaboration, and provides a comprehensive strategy for driving engagement through digital signage. Roadmap Feature Real-Time App Communication – Channel Updates The Appspace App is enhanced by leveraging the real-time app communication architecture, and replacing the current polling method. This upgrade will significantly improve user experience, reduce perceived issues, and decrease the load on our cloud infrastructure. Additionally, it will enable future capabilities and functionalities. In this release, we introduce the new Push Notification mechanism that ensures Appspace registered devices receive immediate push notifications when Channels are published or modified, including playlist content changes by an Author. Roadmap Feature BrightSign – Device Properties Control BrightSign’s OS version 8.2.72 and BrightAuthor version 1.6.29 introduced a new feature that allows users to view and modify settings through the BSN.cloud Properties Panel or API. Leveraging on this feature, organizations now have the capabilities of controlling Appspace App device properties via BSN.cloud. Samsung Tizen Enhancements The latest Samsung Tizen enhancement moves the registration and token information to persistent storage, supporting writing data to the file system, and allowing registration information to persist across app restarts and updates. This release also improves the reliability, integrity, and redundancy of the Tizen build agents. Appspace App for Devices – Support for ChromeOS LTS 120 Support for ChromeOS LTS 120 on Appspace App for Devices. Firmware Support RESOLVED ESCALATIONSAE-10183 – BrightSign firmware update changes the device name to serial number, and channel to a different post. AE-10522 – Tizen devices lose access to Appspace after app update.

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Jul 6, 2025

Appspace App 2.x Release Notes for Devices & Built-In Apps (versions 2.81-2.85)

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in every major, minor, and patch, release of the Appspace App version 2.0 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls.ImportantBeginning January 1, 2025, Appspace will implement a new Device App Version Lifecycle Policy to ensure optimal performance, security, and feature compatibility. This policy introduces a 6-month rolling support window for Appspace device apps.To learn more about this policy and how to keep your devices updated, please refer to the Appspace Device App Version Lifecycle Policy in the Appspace Knowledge Center. NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile.NoteAdditional release notes for Devices & Built-In Apps:Versions 2.81-2.85 Versions 2.72-2.80Older versions are unsupported.App for Devices 2.85 App for Devices 2.84 App for Devices 2.83 App for Devices 2.82 App for Devices 2.81App for Devices 2.85 25 June 2025, WednesdayRelease Platform: All NEW FEATURES & IMPROVEMENTSFeatures Description Appspace App for Linux ARM64: Now Available for Download The Appspace App for Linux ARM64 package has been added to the Downloads page. This enables users to download and install the application on ARM64 Raspberry Pi machines. BrightSign: Chromium Cache Disabled in Registry An updated Chromium caching method led to an accumulation of individual cache files on device storage, potentially causing performance degradation and application errors. To mitigate these issues, we have implemented BrightSign’s recommended solution: disabling the Chromium cache directly within the HTML registry. BrightSign: BSFW Version Parsing Now Supports Test Build Suffixes (-OS-XXXXX) Here’s an important update regarding BrightSign firmware: BrightSign firmware versions that include special suffixes for example (-OS-XXXXX) are now fully supported by our system. The exact BrightSign firmware version, including any suffixes, is now accurately reflected in the Firmware column of your Device Analytics reports. All capabilities and fixes tied to specific firmware versions will now function as expected on your devices, regardless of whether their OS version includes additional suffixes. Please ensure your firmware is updated. If your BrightSign firmware version is lower than 6.1.76, a message will display on boot stating, “Minimum firmware version required is 6.1.76. Current firmware version is <currentFirmwareVersion>. ADA-Compliant LED Color Palette for Cisco Navigator Devices LED light support for Cisco Navigator devices has been enhanced with the introduction of an ADA-compliant color palette. This update, similar to the existing support for Logitech Tap Scheduler devices, aims to improve the clarity and accessibility of room status indications. ADA-Compliant Palette (when player.statuslight.colorpalette is set to ada) Available Room Status: Blue LED Occupied Room Status: Orange LED Check-In Room Status: Yellow LED Standard Color Palette (Default/Unspecified player.statuslight.colorpalette) Available Room Status: Green LED Occupied Room Status: Red LED Check-In Room Status: Yellow LED ChromeOS: Camera Support for Visitor Kiosk Card Camera permission is now automatically granted when requested by the Visitor Kiosk Card application running on ChromeOS devices. Identification and Optimization for Cisco Webex Devices The application’s identification process for Cisco Webex devices has been improved to ensure optimal performance within Appspace. When a device running RoomOS is identified as a generic Progressive Web App (PWA) due to an undefined Webex device type, such as a Webex Board, Room Kit, or Room Navigator, the system will now accurately recognize its RoomOS platform. Following this recognition, the optimizing WebexDriver will be installed to implement all relevant performance and stability enhancements. Serial Number, IP Address, and MAC Address Information Upon Device Registration As part of the Device Status Webhooks initiative, we’ve improved the registration request payload to include the device’s IP Address, Serial Number, and MAC Address (if available). Channel ID in Content’s QR Link As part of the Content Playback Reports initiative, the content QR link has been improved by appending the Channel ID. This allows the Channel ID to be passed directly from the Content Feed Service to the Analytics event. Device Group ID, Device Tags, and Channel ID Information The Content Playback Analytics data now includes Device Group ID, Device Tags, and Channel ID information. This enhancement is part of the Content Playback Reports initiative. Storage Usage Information Enhancement The Device Analytics and Insights Enhancement initiative includes an upgraded device metrics API. This upgrade provides a more accurate understanding of your device fleet, provided devices are registered to an Appspace server running version 8.11.0-ac.1 or higher. Device metrics are automatically sent from your devices, except when in preview mode. This data transmits periodically, roughly every 12 hours, or more frequently if a significant change, like a 1% difference in storage usage, is detected. The device metrics service automatically starts when your device boots up, registers, or recovers from a network disruption. If an update fails to send, for example due to a temporary network issue, the system will retry sending the data. These retries use a waiting strategy, starting at 1 minute and gradually increasing up to a maximum of 30 minutes, to ensure your data is delivered reliably once connectivity is restored. The service automatically stops if the device is unregistered. FIXED BUGSAPC-7822 – BrightSign devices running BSFW 9.0.189 with Chromium 110 enabled fail to load iframes, causing both Advanced Signs in channel browsing mode and Broadcast with channel type to not load. APC-7927 – BrightSign devices crash and reboot automatically when attempting to cache an empty fallback content configuration during device unregistration. APC-7932 – A JavaScript error occurs in the PWA when running in MTR integration mode, but the MTR integration continues to work as expected.RESOLVED ESCALATIONSAE-12087 – The Crestron panel LEDs do not stay on consistently, with custom status colors flashing briefly before turning off completely. App for Devices 2.84 28 May 2025, WednesdayRelease Platform: All NEW FEATURES & IMPROVEMENTSFeatures Description New Feature: Retrieve Surevue App Serial Number The device’s serial number, now retrievable and shown as ‘Fingerprint’ on the ‘Device Menu > Device Info’ page, is accurately displayed across the Device Overview, Device Listing Table, and Device Analytics Report, and supports Advanced Registration. New Feature: Qbic LED Integration for PWA The PWA now offers enhanced support and new capabilities for Qbic devices, as a result of recent feature enhancements. These include: Broader Qbic Device Support: The PWA is now better at recognizing more Qbic hardware, with improved detection for Qbic TD-0360 and Qbic TD-1070 Lite models. This results in wider compatibility. LED Room Status Indicators: Qbic devices connected via the PWA can now use their LED lights to visually show the current status of a room for example: available, busy. Deeper Device Insights: For easier monitoring and troubleshooting, detailed information about Qbic PWA devices can now be accessed, such as:IP address: MAC address Device Model Firmware version CPU usage Memory usage Available storage Simpler Device Setup & Recovery: The processes for registering a new device or recovering an existing one have been streamlined, enabling the direct use of the device’s serial number. Note With the release of version 2.84.0, Qbic PWA devices now feature built-in LED integration. This enhancement means that an external device task is no longer required for LED support on these devices, simplifying setup and management. Improvement: Neat Camera Zoom API for Visitor Management Neat cameras now feature new zoom and framing configurations, with the default zoom set to ‘mid.’ Automatic framing can be adjusted using the device.camera.framingmode device property, supporting modes such as maximum or medium centered zoom via ‘zoom‘ or ‘mid‘ values, a full wide view ‘wide‘, no automatic framing ‘off‘, and options to focus framing on groups ‘group‘ or individuals ‘individual‘. Improvement: SureVue App Firmware Version The SureVue Electron App now facilitates the retrieval of the device’s firmware version. This information is accurately displayed and accessible on the ‘Device Menu > Device Info’ page and within the Device Analytics Report. Improvement: Broadcast Alert Service Retry Enhanced Broadcast Service Reliability An enhancement has been implemented to resolve an issue that prevented broadcast events from processing if the broadcast alert service encountered a transient error during its startup. This previously occurred during active broadcast retrieval, service restarts, or maintenance because the startup process lacked a retry mechanism and would reject the app on initial failure, requiring a restart for recovery. The new retry mechanism robustly handles these startup rejections, ensuring the broadcast alert service consistently starts and processes events, even after temporary disruptions, which significantly improves service reliability. FIXED BUGSAPC-7851 – The “Update Now” feature is delayed on devices in timezones behind UTC, as the update mechanism strictly follows UTC trigger times, leading devices to interpret the schedule based on local clocks and causing updates to occur later than expected. APC-7856 – Failed to cache the media in the signs media container. APC-7871 – An enhancement involves streamlining the workflow for sending the manifest to the platform or AUC service worker. APC-7878 – The iAdea device encounters a content download failure, resulting in it remaining at the sync progress stage without further advancement.RESOLVED ESCALATIONSAE-12375 – Implement a retry mechanism to start the broadcast alert service once the push notification client establishes a connection and passes the necessary configurations. App for Devices 2.83 5 May 2025, MondayRelease Platform: PWA NEW FEATURES & IMPROVEMENTSFeatures Description PWA Cache Service: Streamline The Process Of Loading Service Worker For Cards New features streamline how the application loads its service worker for Announcement Cards. The service worker is now managed through the PWA Cache Service, improving performance and removing the dependency on npm. Key improvements include: The service worker now loads from the PWA Cache Service instead of npm. Only cards using the Appspace domain are eligible for caching. All card types are now cached through the service worker. Old content hosted on appspace.com will be purged. The PWA Cache Service loads correctly after registration and unregistration, even across different environments and accounts (when the read flag is enabled). The cache service also loads properly after a device is registered. PWA Cache Service: Invalidate Expired Cache for Cards (AUC Domain) To ensure a seamless and up-to-date experience with Announcement Cards, significant improvements have been implemented regarding cache handling and service worker behavior. These enhancements are designed to optimize performance and guarantee that you always see the latest information. Specifically: Upon switching to the AUC domain, the cache will be purged. Old content is cleared after it is removed. The existing service worker is reused after the read flag is on. The instance service worker will be purged after a card has been edited or removed. Push Health Status: Update Feature Flag Configuration Updated Feature Flag for PNS Health: The feature flag controlling the Push Notification Service Health feature has been updated to feature.devices.pnsdevicestatus. This change reflects a refinement in how the health and status of devices within the PNS are managed and controlled. FIXED BUGSAPC-7797 – The PWA app automatically updates card content in a channel whenever new content is added or removed. APC-7849 – The attempt to submit Android application version 2.82.0 to the Google Play Store was unsuccessful. APC-7852 – When the feature.library.storageprovider flag is OFF or not configured, restarting the app clears the cached content. APC-7853 – The PWA cache fails to function with the “Read” feature disabled in versions 2.82.0 and 2.83.0. APC-7855 – Unable to cache the image for media under fastnetdataV2, as simulated in P6 PV core 3 (Version 8.10.0-ac.1.11) and Production (Version 8.10.0-ac.2.6). APC-7857 – No cache on imagepreviewV2, also affecting normal image’s imagePreviewV2 caching. Patch UpdatesApp 2.83.1Release Date: 8 May 2025Release Platform: All PlatformsFIXED BUGSAPC-7842 – The badge printing feature does not work on Crestron, Logitech, and iAdea devices. App for Devices 2.82 28 Apr 2025, MondayRelease Platform: All NEW FEATURES & IMPROVEMENTSFeatures Description Push Health Status – Automatic PNS Client Restart on Feature Enablement The connected PNS client now restarts automatically when the feature.devices.pushhealthstatus flag is enabled at runtime, ensuring the device’s “Online” status is properly reported and avoiding false “Lost Communications” states. Content Fallback with Caching Support The App now supports content fallback with caching via the content resolver, improving reliability when content delivery fails. This enhancement benefits devices using PWA, BrightSign, and Tizen, with added support for service worker caching, video content-range handling, and authorized domain configuration. Playout Metrics Reporting via V3 Analytics API A new feature flag (feature.devices.analytics.contentplayback) enables the App to post playback metrics using the V3 Analytics API for Multizone, Single Playlist, Advanced, and Autoplay channels – without additional configuration. Both legacy and new metrics submissions are supported concurrently. Note Channel Browsing is not yet supported. Minimum Appspace version required: 8.10.0-ac.2 (tentative). Resilient Content Fallback During Registration Loss Improved fallback behavior now ensures the device registration code is overlaid on-screen when fallback content is shown during registration loss. This prevents users from being blocked by the fallback screen and allows re-registration. Devices with registration recovery enabled will restore previous configurations automatically. Visitor Management: Badge Printing Support for Neat and Android Devices Visitor badge and pass printing is now supported on Neat and Android devices, enabling a seamless check-in experience without requiring additional hardware. This enhancement allows facility managers to use their preferred non-iOS hardware with standard printer connections. FIXED BUGSAPC-7781 – WebSocket disconnections caused instability in push notifications, affecting broadcast, device health, timestamp updates, and on-screen engagement. APC-7811 – Content Library read invalidated camera permissions, causing a permissions violation in Chrome and affecting webcam functionality in the PWA app and Visitor Kiosk Card. APC-7833 – Unable to retrieve the 6-code after fresh install and update on Logitech and Neat devices. APC-7844 – On ChromeOS, the app becomes unresponsive at the splash screen after updating to version 2.82.0. APC-7846 – Content download failed in Channel Browsing mode, causing devices to become unresponsive and display the message “Unable to sync files.”RESOLVED ESCALATIONSAE-11755 – Incompatible behavior between Appspace and BrightSign devices was observed, with outdated Chromium 110/120 versions in the BrightSign firmware identified as the cause of Web View card functionality issues. App for Devices 2.8125 Mar 2025, TuesdayRelease Platform: AllNEW FEATURES & IMPROVEMENTSFeatures Description Device App Update Management: Execute (Manual) Update Based On Schedule Provided By PNS And Device Script Tizen Devices (Manual Update): Upon reaching the scheduled update time, the device will update the launcher URL to the latest version and reboot. After the update, the launcher URL will remain set to the version-specific URL. MacOS and Windows Electron Devices (Manual Update): Upon reaching the scheduled update time, the device will update to the latest version. Subsequent automatic update checks at 3:00 AM will be skipped. Other Devices: The software.softwareupdates.schedule device property and <deviceId>device.#.sofwareupdate.configurationupdated PNS message will have no effect on software updates. General Behavior: Upon receiving the <deviceId>device.#.sofwareupdate.configurationupdated PNS message, the device will initiate the scheduled software update. Upon boot-up, the device will schedule the software update based on the software.softwareupdates.schedule device property. Device App Update Management: Execute (Automatic) Update Based On Schedule Provided By PNS And Device Script MacOS and Windows Electron Devices (Automatic Update): Upon receiving the <deviceId>device.#.sofwareupdate.configurationupdated PNS message, the device will schedule the update based on the schedule.updateTime property within the software update configuration. The device will also schedule updates based on the updateTime property from the software.softwareupdates.schedule device property during boot-up. The device will check for updates if the current time is within 5 minutes of the configured update time. The automatic update check time will default to 3:00 AM if: The schedule.updateTime in the software update configuration is invalid or undefined. The schedule.updateType in the software update configuration is not recurring. Device App Update Management: Handling “Update Now” Feature for Automatic And Manual Updates Tizen Devices: Upon executing an immediate update, the device will set the launcher URL to the latest version and reboot. If the device is configured for Manual Update, the launcher URL will remain set to the version-specific URL after the update. MacOS and Windows Electron Devices: Upon executing an immediate update, the device will update to the latest version. If the device is configured for Manual Update, subsequent automatic update checks at 3:00 AM will be skipped. General Behavior: Upon receiving the <deviceId>device.#.sofwareupdate.configurationupdated PNS message with an Immediate schedule update type, the device will initiate the update process. Resilient Content Fallback: Support Streaming Content Fallback Content Fallback Configuration: This feature ensures continuous content display on your devices by allowing you to configure fallback media (images or videos) that will be displayed. We’ve introduced a new device property, device.fallbackcontent.configuration, to enable resilient content fallback mode. Administrators can use this device property to define fallback content (Media type, image/video content types) at both the device and location levels, and the device will directly stream fallback content from the Appspace server. The fallback content will be displayed in specific scenarios: device unregistered state, content unavailability, channel initialization timeout, or version upsert timeout. The fallback content will not be displayed when the device is in preview mode. The device will automatically return to regular content once the issue is resolved. The fallback content settings are automatically cleared when a device is intentionally unregistered. Learn more: Configure Fallback Content for Appspace Devices Certificate Authority (CA) Certification Support in Android Improvement in platform compatibility now includes support for self-signed certificates on the following devices: Android, AndroidTV, Crestron, Logitech, IAdea (with HTTP support via local host API), and Neat (with HTTP support via local host API). iOS: Build XCode 16 with iOS 18 SDK Improvement has been made to ensure compliance with the App Store distribution submission requirements. RESOLVED ESCALATIONSAE-10797 – The IADEA player is preventing the Appspace App from reading the local certificate, resulting in an IADEA Tablet registration issue. AE-11471 – An alert for pv-tabcorp client was triggered by slow /device/ endpoint responses, likely due to a VM bottleneck, affecting 3700 devices, possibly linked to nightly tasks or reboots. AE-11540 – There are configuration issues with the tiles and settings related to Channel Browsing Mode. AE-11643 – The majority of the client’s devices, 4 pages of devices, are out of sync, and a resolution is needed to get all media devices synced again. AE-11698 – Unable to display the SharePoint card, it skips and fails to play at all, which can be reproduced on Windows devices using Appspace but not on BrightSign devices or PWA. 17 Apr 2025, ThursdayPatch UpdatesApp 2.81.1NEW FEATURES & IMPROVEMENTS Features Description SureVue Chrome App Update: Preparing for Electron Migration with MAC Address Upload This update introduces the capability to retrieve your device’s MAC address and securely upload it to our cloud services. This crucial step ensures seamless device identification and registration as we transition to the new platform. What’s New: MAC Address Capture: The SureVue Chrome App can now identify and capture the unique MAC address of your device. Secure Cloud Upload: For a smooth transition, this MAC address data is securely transmitted and stored in our cloud environment. Enabling Electron Migration: This preparatory step allows your device to be recognized and properly registered within the new Electron-based SureVue app, ensuring a consistent experience. Key Improvements: Streamlined Migration: By collecting and storing MAC addresses beforehand, we aim to make the upcoming Electron migration process as smooth and hassle-free as possible for you. Continuity of Service: This update ensures that your devices will be readily identifiable in the new application, minimizing any disruption to your workflow. SureVue Electron App: Device API Migration What’s New: This release includes the migration of the existing device API layer from the Chrome app architecture to the SureVue Electron framework. This foundational update ensures that all device-dependent functionalities are available and consistent in the new Electron application. SureVue Electron App: UDP Stream Support Now Available What’s New: The SureVue Electron app now supports the playback of UDP streams. This functionality, previously available in the Chrome app, has been implemented using the internal API http://localhost:7070/udphelper/<udpURL>/out.m3u8 for on-the-fly conversion to HLS. This ensures that users migrating from the Chrome app will maintain the ability to view UDP-based content.

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Jul 6, 2025

Appspace 8.10 Aries Release Notes for Cloud (ac.1.11 - ac.5)

The Public Cloud release notes for the Appspace 8.10 Aries platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.The following is the release management schedule as per our Release Calendar for Public Cloud:New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.ImportantFor Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page. For previous Public Cloud release notes, please refer to the following: Appspace 8.9 Pegasus Release Notes for Cloud Appspace 8.8 Lynx Release Notes for Cloud NotePlease see additional release notes for Aries Build 8.10 here. Aries build 8.10-ac.5 Aries build 8.10-ac.4 Aries build 8.10-ac.3.8 Aries build 8.10-ac.3.7 Aries build 8.10-ac.3.6 Aries build 8.10-ac.3.5 Aries build 8.10-ac.3.4 Aries build 8.10-ac.3.3 Aries build 8.10-ac.3.2 Aries build 8.10-ac.3.1 Aries build 8.10-ac.3 Aries build 8.10-ac.2.8 Aries build 8.10-ac.2.7 Aries build 8.10-ac.2.6 Aries build 8.10-ac.2.5 Aries build 8.10-ac.2.4 Aries build 8.10-ac.2.3 Aries build 8.10-ac.2.2 Aries build 8.10-ac.2.1 Aries build 8.10-ac.2 Aries build 8.10-ac.1.1111 July 2025, FridayAries build 8.10-ac.5NEW FEATURES & UPDATESEmployee CommunicationsFeatures Description System Attributes Display Name and Bio Management This improvement integrates “Display Name” and “Bio” from user profiles as system attributes. Account owners now have enhanced control, enabling them to manage edit access for these two fields within the administrative interface. PlatformFeatures Description Home Theme Template Management This feature enables users to save their current home theme as a reusable template. These saved templates can then be applied to other location themes within the system. Furthermore, users can import pre-designed templates acquired from the marketplace, integrating them seamlessly into their location themes. AI Content Governance and Feature Permissions This feature empowers account owners to establish comprehensive governance over AI-generated content. Organizations can now define their unique brand guidelines, including background context, desired tone of voice, and essential proprietary information, to ensure all AI-generated output is consistently on-brand and precisely aligned with their specific requirements. Additionally, the platform now provides granular control over AI features, allowing for individual management of permissions to each function. Cisco Spaces IoT Driver Integration This enhancement extends the capabilities of the Appspace IoT Framework through the introduction of the new Cisco Spaces Driver. This integration facilitates the seamless capture of real-time occupancy and environmental data from Cisco Spaces, thereby enriching workplace insights and enabling more informed, data-driven decision-making. Webhook Subscription Management This feature enables account owners to establish and manage webhook subscriptions. This functionality is accessible within the administrative interface, under the path: Integration > Webhooks. 13 June 2025, FridayAries build 8.10-ac.4NEW FEATURES & UPDATESEmployee CommunicationsFeatures Description Enhanced Image Creation with AI Users can now leverage artificial intelligence to create diverse imagery. This includes the automated generation of banners for both pages and stories, as well as the production of images directly within the sharebox interface. PlatformFeatures Description Responsive Tablet Display for Appspace Application The Appspace application now dynamically adapts its display to a tablet layout when utilized on tablet devices. This responsive design enhancement provides a more effective and user-friendly interface by leveraging the increased screen real estate available on tablets, moving beyond the mobile layout. Expanded Federated Search Capabilities This enhancement extends the global search functionality to include additional SharePoint content types. In addition to existing document search results, the federated search now incorporates Modern Site Pages, Wiki Pages, and Web Part Pages, providing users with a more comprehensive search experience. 31 May 2025, SaturdayAries build 8.10-ac.3.8RESOLVED ESCALATIONSAE-12496 – In Library extension, when adding content to Channels and setting the start date to two months from now in the Scheduling section, the end date calendar does not allow navigation to the next month. 30 May 2025, FridayAries build 8.10-ac.3.7FIXED BUGSAP-53955 – Update the in-sync operation to exclude node.lastUpdate from the nodeTimestamp aggregation. AP-53979 – The content publishing permissions in Communities are not functioning as expected. 29 May 2025, ThursdayAries build 8.10-ac.3.6FIXED BUGSAP-53926 – The GET contents endpoint in Library Service always returns a number of items equal to the specified limit, not the actual number of available items. 27 May 2025, SaturdayAries build 8.10-ac.3.5RESOLVED ESCALATIONSAE-12349 – User’s uploaded Profile banner appears highly pixelated. AE-12393 – Multi-tenant private cloud users are unable to access channel playlist in other sub-tenant accounts. AE-12470 – Searching in the Common Library does not return some matches in the card search results. 20 May 2025, SaturdayAries build 8.10-ac.3.4FIXED BUGSAP-53494 – User unable to upload full-sized banner after fix for another issue. AP-53524 – Users invited to be members of an opt-in community do not appear in the Members tab of community settings with the Invited status. AP-53518 – Unexpected errors detected by content-resolver return a generic error code instead of the specific error. AP-53586 – Response header is not included, causing an error. AP-53435 – Fix for content-resolver returning a generic error code instead of the specific error.. AP-53505 – Fixed issue when downloading content from the Document Library in a community. AP-53559 – Content Resolver unable to access files in subfolders for \contents\ path. 17 May 2025, SaturdayAries build 8.10-ac.3.3FIXED BUGSAP-53196 – The Mobile App Links widget is not displaying on the home page and can be reproduced in a public cloud account. AP-53212 – Failed to cache the video attached as feature media or background in an Announcement card. AP-53310 – Mobile push notifications are triggered when the notification level is set to “Highlights.” AP-53357 – Change the error log to a warning log when the library does not exist for the specified content. AP-53362 – Removing file name validation from FastNet and using FastNetData V2 URLs resolves Content Resolver errors. AP-53562 – When attempting to upload content to the document library, downloading the content fails.RESOLVED ESCALATIONSAE-12380 – Unable to download the video due to a 500 error, causing bandwidth issues; it must be compressed, reuploaded, or delivered by an alternative method. AE-12386 – The device status is out of sync after enabling PrecompiledScript. AE-12428 – When content is synced to devices supporting local cache, missing or corrupted files can cause blank screens and repeated download failure messages. 7 May 2025, WednesdayAries build 8.10-ac.3.2(Private Cloud Only Build)FIXED BUGSAP-52841 – In Atlas, the issue occurs where changing the community icon results in a blank display. AP-52996 – Folders and files are hidden for all users except the community owner when the document library is enabled before users join or are invited to the community. AP-53006 – Folders and files in the Document Library are not visible when accessed via the Safari browser. AP-53009 – Adding card content to a sign channel from the media zone causes the page to load indefinitely without error, and the content appears only after a manual refresh. AP-53036 – A normal resource is incorrectly shown as a linked resource when viewed from Places with the office hours filter applied. AP-53106 – Incorrect member counts, unexpected membership reverts, and missing activity or comments in posts have been reported, along with the community auto-deleting members, including owners, requiring reinvitations. AP-53215 – Received a 400 error with the library-content-resolver HEAD request, accompanied by the following logs: “An item with the same key has already been added. Key: Alt-Svc.“RESOLVED ESCALATIONSAE-12117 – Due to a change introduced in the 8.9 Pegasus update, device tags were omitted from the export file, resulting in the loss of tags for 321 devices and causing black screen issues upon reimport; additionally, device metadata exports may contain incomplete or inaccurate information. AE-12341 – Unable to download content from the library, users encountered 500 errors across all public cloud servers after AIC introduced a new DLL in the library service. 29 April 2025, TuesdayAries build 8.10-ac.3.1(Private Cloud Only Build)FIXED BUGSAP-52799 – Users experience a blank page in Generative AI after selecting change tone, text options, or sending another prompt. AP-52840 – Users are unable to upload files to the community’s document library, an issue occurring only in the Corporate environment. AP-52842 – Broken thumbnail issue in document libraries, occurring only on Atlas. AP-52878 – When users click on mentions in pages and stories, there is no response. AP-52963 – Community icons fail to render due to an incorrect MIME type (image/svg) for uploaded SVG files, instead of the correct image/svg+xml. 16 May 2025, FridayAries build 8.10-ac.3NEW FEATURES & UPDATESEmployee CommunicationsFeatures Description Favorite Apps Enhancement: Quick Access via App Links Users can favorite apps from the Apps page, which adds them to a dedicated “Favorites” tab and displays them in the App Links widget on the Appspace homepage. This enhances App Links functionality by providing quick access to frequently used applications. Enhanced Page Management in Topic Settings Topic publishers can now manage pages within a topic’s settings, including the creation, addition, and removal of pages, as well as the configuration of their sitemap locations. Improvement: Displaying Related Pages in the Widget User will see the related pages widget when viewing a page, provided there are pages on the same level in the sitemap. Improvement: SIP URLs Rendered as Clickable Links on User Profiles SIP URLs on user profile pages are now displayed as clickable links, rather than plain text, enhancing accessibility and usability. Improvement: Channels – Email Configurations A new ‘Email’ tab has been introduced under Channels > Settings in Employee View, consistent with the configuration in Topics and Communities. Content Review – Email Notifications Email notifications are now sent to reviewers when an author requests a review, and to authors when a reviewer marks a page as either ‘Needs work‘ or ‘Looks good‘. Improvement – Mega Menu A URL field has been added to the mega menu, allowing the URL to serve as the landing page for the corresponding menu item. Digital SignageFeatures Description Renaming Device Analytics to Device Insights Device Analytics has been renamed to Device Insights, accessible via Analytics > Devices > Go to Device Insights. (Device Modernization) Location Overview Tab: Location Details The Location Details within the Device Modernization project enable users to manage the Location Name and Description, assign a default channel via a dropdown (requiring its selection for updates in single-channel configurations), and automatically default to autoplay when no channel is defined. This feature is behind this feature flag: feature.devices.location.settings (Device Modernization) Location Overview Tab: Widgets The Location tab now defaults to the Overview tab upon access, consistently presenting widgets for Registered Devices, Online Devices, Offline Devices, Need Attention, Channels, Users, Content, and Sub-locations, with all widget data dynamically reflecting the active location (including associated sub-locations for parent locations). This feature is behind this feature flag: feature.devices.location.settings 14 May 2025, WednesdayAries build 8.10-ac.2.8RESOLVED ESCALATIONSAE-12117 – Missing device tags in the exported file affected approximately 320 devices, resulting in black screen issues after import. 8 May 2025, ThursdayAries build 8.10-ac.2.7FIXED BUGSAP-52943 – The content-resolver library returns a 400 Bad Request on HEAD requests due to a duplicate “Alt-Svc” header being added. AP-53211 – When a video is attached to the Announcement card, it fails to cache properly. 3 May 2025, SaturdayAries build 8.10-ac.2.6FIXED BUGSAP-52173 – The PWA device is not properly caching content for cards and videos. AP-52698 – In Production, a faulty library-content-resolver pod is causing an error when serving content, preventing the injection of the RPC Client. AP-52850 – Unable to view folders and files for all users except the community owner, resulting in restricted access within the community. AP-52870 – Unable to auto-update card changes on device playback when both ‘read‘ and ‘feature.devices.precompiledscript‘ are enabled, causing the latest updates to not reflect automatically. AP-52880 – Unable to get a response when a user clicks on mentions in pages and stories. AP-52896 – Purged content is missing in exported and imported advanced channels when the purge flag is enabled. AP-52897 – Unable to view content thumbnails in advanced channels when adding purged contents. AP-52975 – Adding card content to the sign channel causes non-stop loading, with no error shown; the content appears only after the user refreshes the page and returns to the content listing in the media zone. AP-52982 – Community icons fail to render due to an incorrect MIME type (image/svg) for uploaded SVG files, instead of the correct image/svg+xml. AP-53015 – Device content access fails due to delayed script compilation and content deletion from the “pre-compiled script” initiative, which queues device script requests to reduce server load. AP-53042 – Normal resources are displayed as linked resources when viewing from Places with the office hours filter applied. AP-53097 – Unable to view uploaded cards after editing the content name, as the cards appear as a white screen in the library listing for cards with feature media, logo, and background but no custom thumbnail, previously downloaded from the system.RESOLVED ESCALATIONSAE-12341 – Users were unable to download content from the library due to a new DLL introduced into the library service. 29 Apr 2025, TuesdayAries build 8.10-ac.2.5FIXED BUGSAP-52941 – Dependency injection fails in the background library service, causing a startup failure due to an unresolved service. 26 Apr 2025, MondayAries build 8.10-ac.2.4FIXED BUGSAP-52162 – The card content is unable to load images from the console path when the read flag is enabled, due to a 404 error caused by the image URL being derived from the card’s model.json file, which references an invalid console path. AP-52761 – The uploaded ZIP card does not display according to its original configuration, as featured media, logo, and background media are retained, but the preview shows only the default template. AP-52832 – Users are unable to upload files to a community’s document library in the Corporate environment. AP-52865 – The AIC installer injects the purge feature flag into appspace.config, with the feature.library.purgefilestorage flag defaulting to “false“.User groups with assigned roles get a 404 error on imported playlist content. AP-52890 – When viewing a quick post in a channel, an unexpected error occurs in the developer tools. AP-52905 – Editing the thumbnail for a channel group with uploaded images does not reflect the changes properly, as the default thumbnail continues to display even after clicking the ‘Apply’ button. AP-52919 – A 500 error occurs when a non-account owner attempts to upload content to a subfolder. 22 Apr 2025, TuesdayAries build 8.10-ac.2.3(Private Cloud Only Build)FIXED BUGSAP-52712 – Assigned content playback does not resume during operating hours. AP-52684 – Added logs to track information when an exception occurs. AP-52513 – Cover photo is not displayed correctly in public cloud demo account. AP-52510 – User groups with assigned roles get a 404 error on imported playlist content. AP-52412 – Camera not functioning in Visitor Kiosk Card. AP-52003 – Channel browsing does not refresh content on the stage corporate environment after adding a Live channel with certain EPG configurations.RESOLVED ESCALATIONSAE-12290 – Subfolder created in private library is not visible after returning from another tab in the dashboard. AE-12241 – Unstable and high message queue for Reservation Service. 16 Apr 2025, WednesdayAries build 8.10-ac.2.2(Private Cloud Only Build)FIXED BUGSAP-52504 – Create index fix for performance issues when Space Reservation is inaccessible. AP-52476 – Draft content from other channels/communities/topics is incorrectly displayed in Channel Previews and Email Notifications. AP-52437 – Unable to find certain channels in the Published to… field when publishing a story. AP-52423 – Generate Card option is still available when AI Account Control is disabled in Settings > Employee Experience. AP-52404 – Device attributes not set to null when feature flag is disabled. AP-52364 – Card created with a custom thumbnail does not reflect the thumbnail unless the page is refreshed. AP-52352 – Content moved from one folder to another in Content Library causes URL to be broken. AP-52072 – Generate Card template is still searchable when the feature flag is disabled. AP-52241 – Custom thumbnails are not functioning properly for cards. AP-52352 – Content moved from one folder to another in Content Library causes URL to be broken.RESOLVED ESCALATIONSAE-12224 – Image previews of SVG images in Employee View are clipped. 11 Apr 2025, FridayAries build 8.10-ac.2.1FIXED BUGSAP-52383 – Error occurred when updating the Content Feed page. 25 Apr 2025, FridayAries build 8.10-ac.2NEW FEATURES & UPDATESVisitor ManagementFeatures Description Flexible Guest Registration The user interface has been enhanced for a cleaner look. If a visitor or guest has no email, the event card displays their name and hides the email field. Various other improvements to usability and performance. Watchlists The watchlist validation process has been enhanced to ensure accurate cross-referencing for visitors attempting to check in or drop in. It effectively handles cases where email is optional, identifying matches reliably in the watchlist database. Employee CommunicationsFeatures Description Enhanced User Profiles The My Activity widget has been added to the User profile page, providing a summary of scheduled, expiring, and expired posts. Digital SignageFeatures Description Device Registration Modal: Feature Flag Removal, General Availability The improved interface for the Register Device and Advanced Device Registration functions is now available. They are displayed when users select the following options: +Register Device from the +Add split button on the left navigation sidebar. The Advanced Device Registration option below the Register a New Device window. The Register a Device option from the +Quick Action button in the upper right corner. Device Registration from the Device Registration widget on the dashboard. Device Settings UI Modernization The Device Settings UI has been improved: Improved Navigation Breadcrumbs: Users can now easily navigate back to the main Device page from Device Settings using a clear breadcrumb trail (e.g., Device > Settings). Sidebar Visibility: The sidebar is now dynamically hidden when users access Device Settings. Tab Naming Update: The “General” tab within Device Settings has been renamed to “Global”. Default Tab Selection: Upon accessing Device Settings, the “Global” tab is now the default view, with the “General” section displayed. When navigating to the “Locations” tab within Device Settings, the “Overview” section is now the default view. Downloads View: The “Downloads” tab within Device Settings now hides the location sidebar, providing a dedicated space for download-related actions. “Overview” has been renamed to “Insights”: The main “Overview” page within the Device section has been renamed to “Insights”. Persistent Sidebar on Insights: The location sidebar remains visible when users navigate to the “Insights” page within the Device section, ensuring consistent navigation context. Playback Mode Information In Import Device Metadata Device metadata now updates seamlessly with every playback mode change, ensuring a smooth and consistent experience. Canvas Card Feature Flag Limited Release For the upcoming Limited Release, the Canvas Card has been renamed to Generate Card. When the feature flag is enabled and configured, users should be able to view the Generate Card option within the card templates, and use it when creating cards. Upon creation and editing, the card will follow the same AI workflow and process. 30 Apr 2025, WednesdayAries build 8.10-ac.1.11FIXED BUGSAP-52889 – Clicking on mentions does not produce any response. AP-53041 – Normal resources appear as linked resources when accessed via Places with the office hours filter enabled.

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Jul 6, 2025

Appspace 8.10 Aries Release Notes for Cloud (ac.1 - ac.1.10)

The Public Cloud release notes for the Appspace 8.10 Aries platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.The following is the release management schedule as per our Release Calendar for Public Cloud:New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.ImportantFor Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page. For previous Public Cloud release notes, please refer to the following: Appspace 8.9 Pegasus Release Notes for Cloud Appspace 8.8 Lynx Release Notes for Cloud NotePlease see additional release notes for Aries Build 8.10 here. Aries build 8.10-ac.1.10 Aries build 8.10-ac.1.9 Aries build 8.10-ac.1.8 Aries build 8.10-ac.1.7 Aries build 8.10-ac.1.6 Aries build 8.10-ac.1.5 Aries build 8.10-ac.1.4 Aries build 8.10-ac.1.3 Aries build 8.10-ac.1.2 Aries build 8.10-ac.118 Apr 2025, FridayAries build 8.10-ac.1.10FIXED BUGSAP-52647 – Assigned content playback does not resume during operating hours.RESOLVED ESCALATIONSAE-12290 – Subfolder created in private library is not visible after returning from another tab in the dashboard. 15 Apr 2025, TuesdayAries build 8.10-ac.1.9FIXED BUGSAP-52503 – Create index fix for performance issues when Space Reservation is inaccessible. AP-52452 – Draft content from other channels/communities/topics is incorrectly displayed in Channel Previews and Email Notifications.RESOLVED ESCALATIONSAE-12241 – Unstable and high message queue for Reservation Service. 12 Apr 2025, SaturdayAries build 8.10-ac.1.8FIXED BUGSAP-52435 – Unable to find certain channels in the Published to… field when publishing a story.RESOLVED ESCALATIONSAE-12246 – Banner will not load in Employee View. AE-12224 – Image previews of SVG images in Employee View are clipped. 10 Apr 2025, ThursdayAries build 8.10-ac.1.7FIXED BUGSAP-49354 – Users can incorrectly post to feeds they do not belong to in Sharebox. AP-51943 – Members are having trouble joining Communities. AP-52132 – The ‘My Communities’ list is incorrectly showing communities with inherited permissions. AP-52239 – Moving content to a different folder causes the content URL to break. 8 Apr 2025, TuesdayAries build 8.10-ac.1.6FIXED BUGSAP-52312 – Revert the Lift feature flag for Connected Spaces and specify the release version. 7 Apr 2025, MondayAries build 8.10-ac.1.5FIXED BUGSAP-52271 – Revert the Lift feature flag for Connected Spaces and specify the release version. 7 Apr 2025, MondayAries build 8.10-ac.1.4FIXED BUGSAP-52252 – The checkpoints are failing to load data, preventing the reservation process from continuing. 4 Apr 2025, FridayAries build 8.10-ac.1.3Space ReservationFeatures Description Outlook Places 2025 Improvements The Outlook plugin now allows users to easily add or remove resources from meeting room (MR) events. The Reservation Service has been updated to support these resource changes. The Employee View now correctly synchronizes updates to mixed provider events with the provider’s calendar. Changes like title, notes, attendees, and date/time will now match. The ability to end active events created through the Employee View is now available when using the Outlook plugin. Appspace UI refreshes no longer change completed checkpoints to pending for meeting room (MR) events. 4 Apr 2025, FridayAries build 8.10-ac.1.2Space ReservationFeatures Description Outlook Places 2025 Improvements The Outlook plugin is fixed and correctly handles events with over 50 resources. Users can edit large events without losing resource information, and all reservations are accurately shown in Appspace. 28 Mar 2025, FridayAries build 8.10-ac.1NEW FEATURES & UPDATESVisitor ManagementFeatures Description Flexible Guest Registration This release introduces Flexible Guest Registration, a significant enhancement to Visitor Management (VM) designed to streamline guest check-ins and provide organizations with greater adaptability in managing visitor information. This feature addresses the challenges faced by businesses with active reception desks or those managing visitors who may not have personal email addresses, such as minors accompanying adults. By accommodating alternative check-in methods, Flexible Guest Registration ensures a smoother and more efficient experience for both visitors and staff. Key Enhancements and Functionalities: Optional Email Registration: The email field is now optional during registration, simplifying the process and enabling visitors to be registered using only their first and last name. Administrators can also configure alternative contact methods, such as phone number support for check-in/check-out notifications and alerts. Name-Based Identification at the Kiosk: Kiosks now utilize essential personal information, such as first and last names, for quick and efficient visitor identification. Administrators can customize data requirements to streamline the registration process by requiring only necessary fields. New Kiosk Check-In Flow for Visitors Without Email: This feature provides a new check-in flow for visitors without email addresses. Visitors can check in using only their full name, and the system automatically searches Visitor Management (VM) and Space Reservation (SR) records to find a matching meeting. If a match is found, the kiosk displays possible meetings with host names for easy selection. Visitors then complete a simple form with optional details to finalize check-in and trigger a host notification. An alternative check-in flow is also available for visitors who cannot locate their meeting, enabling them to select a host and provide visit details. Flexible Guest Registration offers customizable VM workflows, enhanced flexibility, improved reception-assisted experiences, and accommodation of varied visitor profiles. This results in operational efficiency, increased user satisfaction, and enhanced security through a more controlled and adaptable visitor registration process. Space ReservationsFeatures Description Flexible Spaces: Dynamic Room Configuration for Optimal Utilization This release introduces Flexible Spaces, a powerful new feature that allows organizations to dynamically manage reservable spaces by combining or separating rooms based on meeting or event requirements. This capability, ideal for facilities with movable walls or modular partitions, enables efficient space utilization and prevents underutilization of large rooms by smaller gatherings. Key Enhancements and Functionalities: Connected Spaces Booking: Users can now reserve multiple adjacent spaces as a single, unified area, seamlessly merging rooms to accommodate larger groups. Admin Configuration: Administrators gain comprehensive control through the management console, configuring booking rules, defining connected resources, and specifying locations for connected spaces. End-User Booking: Employees can easily book and utilize connected spaces through the Employee View interface, with clear visibility of available flexible spaces. Concierge Support: Concierge users receive tools to assist with reservation adjustments, space setup coordination, and seamless event support. By enabling dynamic room configuration, Flexible Spaces maximizes efficiency, improves space management, and enhances reservation flexibility. This leads to streamlined operations, reduced scheduling conflicts, and ultimately, a more productive and adaptable workspace. User-Level Booking Restrictions This release introduces User-Level Booking Restrictions, a new feature that enhances the space reservation system by introducing new booking rules to improve resource allocation and user management. This feature benefits Facilities and Office Managers who wish to reduce overbooking or monopolizing of shared spaces that lead to inefficiencies and conflicts, and IT and System Administrators who want to configure booking rules to align with company policies without manual intervention. This is achieved with the following new rules: Mutually Exclusive Resources: This rule prevents users from booking specific resource types concurrently. For example, a user cannot book both a desk and a private office at the same time. Key Enhancements and Functionalities: Improved Fairness and Accessibility: Users are ensured equal access when booking shared spaces. Optimized Space Utilization: The new rules reduce wasteful bookings and improve availability of reservable resources. Reduced Administrative Overhead: The new booking rules are automatically applied, eliminating the need for manual intervention. Better User Experience: This new feature safeguards rooms from booking conflicts and improves trust in the reservation system. Delegate Reservations Limited Release Delegate Reservations is a powerful new feature designed to empower executive assistants to manage their executives’ schedules efficiently and effectively. With a fully supported and streamlined workflow within Appspace, executive assistants no longer need to switch between multiple systems. This tool streamlines booking appointments, managing agendas, and coordinating complex schedules on behalf of executives. Key Enhancements and Functionalities:Proxy Booking: Executive assistants are able to book appointments and meetings, and also perform checkpoint-related activities, such as checking in reservation attendees on behalf of their executives, with full visibility of the executive’s schedule and preferences. Multi-Executive Support: Executive assistants can manage schedules for multiple executives simultaneously, with clear differentiation and easy switching between executive profiles. Outlook Places Improvements This release introduces various improvements to the Outlook Places feature: Enables the creation of events with multiple resources via the Outlook plugin. Sync-back functionality has been improved to add/remove specific resources from events. A Complete Checkpoints button has been added to the Outlook Plugin, allowing users to handle pending checkpoints while editing the event directly within the plugin. Room selection is disabled for occupied rooms or those violating rules for multi-resource reservations, with clear visual indicators and messages. Resources for reservations are set to a limit of 50 to maintain performance and usability. Selected resources are grouped under a single Workspace list for a more organized view. Various other improvements. Employee Communications Features Description Enhanced User Profiles Appspace profiles have been enhanced to foster better connections and collaboration. The user profile design and layout have been refreshed to be more user-friendly and organized. Key Enhancements and Functionalities: Discover More: Explore richer user profiles showcasing. interests, skills, and expertise – find the right people for your projects with ease. Connect with Purpose: Shared interests and skills are highlighted, making it easier to find common ground and spark meaningful conversations. Showcase Your Strengths: Update your profile with your unique skills and interests, increasing your visibility and attracting potential collaborators. Content Review This release introduces enhanced content collaboration with reviewers: Authors can now streamline their review process by adding reviewers to stories and pages. Reviewers receive timely notifications, enabling efficient feedback cycles. Direct in-content commenting allows for precise feedback, improving clarity. The consolidated review section provides a centralized location for all reviewer comments, simplifying feedback management and implementation. Federated Search for Microsoft SharePoint This release introduces Federated Search, enabling users to search for content across both Appspace and Microsoft SharePoint using keywords. Searching for a term or keyword will return results from content accessible within Appspace as well as content configured in SharePoint. Key Enhancements and Functionalities: Unified search: Unified search experience across Appspace and Microsoft SharePoint. Document links in search results: Users can click on SharePoint search results to open documents directly. User-specific search results: Results are based on the user’s access permissions in both platforms. Managing Image Positioning in the Editor Besides the current option to position images to the left in Stories and Pages, authors can now also position images to the right in both the Story and Page editors. Topic Sitemap The Topic Sitemap is a new feature designed to improve user experience and navigation efficiency by introducing a tree-structured sitemap for Topic pages. Administrators can configure this sitemap within the Topic’s settings, ensuring better organization and accessibility. By implementing a hierarchical navigation structure, the feature provides a clear overview of how pages are related and categorized, making content easily discoverable for employees. This enhancement is useful for users managing large volumes of pages within the company’s Employee Communications platform, including marketing campaigns, project updates, internal communications, and knowledge base articles. Additionally, the tool streamlines tasks such as booking appointments, managing agendas, and coordinating complex schedules on behalf of executives, further improving workflow efficiency. Key Enhancements and Functionalities: Contextual search: Provides an enhanced search with more specific results. Organize pages hierarchically: Create a nested structure with parent and child pages, categorizing content by department, project, or topic. Expand and collapse branches: Easily navigate through the tree structure to view pages at different levels. Drag and drop pages: Reorganize pages within the tree structure with a simple drag-and-drop interface. Visually represent page relationships: Understand the hierarchy and connections between different pieces of content. Ordered Pages: Users can arrange pages alphabetically, by date updated, or even with a custom order. These improvements make finding the information you need quick and easy, similar to a well-organized library. Document Libraries This release introduces Document Libraries, a new feature for Communities designed to revolutionize how you organize and share files. Similar to the Media Library for media assets, Document Libraries provide a centralized space for efficient document management. Key Enhancements and Functionalities: Centralized Document Storage: Community administrators can create Document Libraries to manage and organize all files uploaded within the community. Folder Organization: Administrators have the ability to create folders within the library, ensuring documents are categorized for improved accessibility. Configurable Permissions: Administrators can define specific permissions for uploading, deleting files, and creating folders, offering granular control over document management. Updated ‘Files’ Section: Once configured, the Files section will display all uploaded documents and include folder management capabilities for better organization and easy navigation. Integration with Key Workspaces: Seamlessly integrate Document Libraries with Communities, Channels, and Topics, contextualizing files within relevant discussions and workspaces. Document Libraries enhance collaboration and boost productivity by providing a centralized, organized, and easily accessible repository for essential files. This eliminates time wasted searching for documents, streamlines teamwork, and ensures information is always available in the right context. Mega Menu This release introduces the Mega menu, a main dropdown menu that expands to display a comprehensive overview of employee content in a structured layout. Users are offered the flexibility of choosing between the traditional dropdown menu and the more expansive Mega menu, catering to individual preferences and organizational needs. Account owners can configure the Mega Menu in Admin View by navigating to Settings > Configuration > Navigation. Key Enhancements and Functionalities: Prevent information overload: Sites that have a lot of content can overwhelm users with traditional menus. The Mega menu presents this information in a digestible and organized way. Greater navigation options: With the Mega menu, a larger number of links are displayed, allowing for a wider range of choices and calls to action. Increased visibility: The Mega menu showcases more content upfront, such as nested pages, which are hidden in standard menus. Improved findability and enhanced user experience: Scrolling through long lists or using multiple clicks to find information is frustrating. Mega menus provide a clear and intuitive navigation path to the desired content, making it easier to locate specific pages. Digital SignageFeatures Description Device App Update Management: Feature Flag Removal, General Availability In this release, the Device’s Software Update Schedule feature is now directly accessible under the Device Configuration Settings section, eliminating the previous dependency on the feature.devices.appupdatemanagement feature flag. Device App Update Management: Viewing Inherited Software Update Time in Device Configuration In this release, inherited software update settings are now displayed on the Device Configuration Page, improving visibility and management for System Administrators: Automatic Updates: Devices in the root location show the root’s inherited Automatic app update value. Devices in sub-locations display the inherited Automatic app update value from their sub-location or the root, following the location hierarchy. Manual Updates: Devices in the root location show the root’s inherited Manual app update value. Devices in sub-locations display the inherited Manual app update value from their sub-location or the root. Handling of Unscheduled Manual Updates: If Manual app updates are unscheduled in the root location, no inherited value is displayed in sub-location settings or Device Configuration Pages. If Manual app updates are unscheduled in the sub-location, no inherited value is displayed in the Device Configuration Page for those devices. Feature Flag Requirement: Location-Level Software Updates feature flags must be enabled to view and configure these settings at the root location. Device App Update Management: Software Update Schedule Retention in Device Configuration (Auto/Manual Changes) This update ensures software update schedule values are preserved across changes between automatic and manual update modes. Specifically: Automatic Frequency Retention: Switching to manual/inherited and back to automatic retains the original automatic update frequency. Manual Schedule Retention: Switching to automatic/inherited and back to manual retains the original scheduled update date/time. Unset Schedule Handling: Tizen devices, when switching back to manual with no prior schedule, display the “Schedule Update” button. Electron devices, when switching back to automatic with no prior frequency, default to “Daily at 03:00 AM”. Device-Specific Notes: Electron devices support both automatic and manual scheduling. Tizen devices support manual scheduling. If you choose automatic updates, the devices will update after a reboot without a set scheduling frequency. Device App Update Management: Tooltips for App Update Status on Device Listings The Device Listing Page now features tooltips that provide detailed software app update status for devices marked “Up to Date” or “Update Scheduled.” These tooltips display the last update time, the scheduled update time, or an “immediate update” message. Tooltips are omitted when the update date is unavailable. Device App Update Management: Batch App Update Scheduling (Manual Devices Only) in Device Listing The batch scheduling process for app updates has been refined to apply exclusively to devices with a Manual Software Update configuration. Devices configured as Inherited (Manual) or Inherited (Auto) are now excluded from batch scheduling. When a selection includes both Manual and Auto update devices, only the Manual update devices will receive the scheduled update date and time. When a selection includes both Manual and Inherited (Manual/Auto) update devices, only the Manual update devices will receive the scheduled update. When a selection includes Manual, Auto, and Inherited (Manual/Auto) update devices, only the Manual update devices will receive the scheduled update. Device App Update Management: App Update Status Tooltips in Device Listing To eliminate confusion regarding time zones, we’ve added a helpful tooltip to the “Frequency” and “Schedule Date/Time” fields. This tooltip, stating “Times are based on the device’s local time,” now appears consistently across relevant sections of the application, including the “Update Device” modal and Software Update settings. Additionally, the tooltip intelligently disappears when attempting incompatible update mode changes, streamlining the user experience. PlatformFeatures Description Publishing Content to Microsoft SharePoint This release introduces the ability to automatically push content updates to Microsoft SharePoint sites via user-configured rules. This feature mirrors the existing functionality for Microsoft Teams, Slack, and other supported enterprise messaging platforms, providing a consistent and streamlined experience. Key Features: Automated SharePoint Updates: Configure rules to automatically publish content updates to specified SharePoint locations. Seamless Integration: Extends existing content notification framework to include Microsoft SharePoint. Rule-Based Configuration: Define specific triggers and conditions for content updates, ensuring relevant information is distributed efficiently. Consistent User Experience: Maintains a familiar workflow for users already utilizing content notifications with other platforms. Enhancing Appspace IoT with Cisco Meraki This release introduces the Cisco Meraki Driver for the Appspace IoT Framework, enabling seamless integration with Cisco Meraki MT sensors. This integration empowers organizations to capture real-time occupancy and environmental data, enriching workplace insights and facilitating data-driven decision-making.

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Appspace 8.x Release Notes for Mobile (version 8.48 - 8.65)

These release notes provide information on the new features, newly supported OS, enhancements, resolved escalations, and bug fixes completed in every major, minor, and patch, release of the Appspace Employee App for mobile devices, version 8.x.NoteIf you’re looking for release notes for Appspace App for purpose-built industry-standard devices or Appspace for Devices on Android and iOS tablets, refer to Appspace App 2.x Release Notes for Devices & Built-In Apps. NoteSee additional release notes for Mobile here. 14 Sept 2024, SaturdayEmployee App for Mobile 8.65This automated release repackages features from Appspace 8.7-ac.7NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Quick Posts – Mentions The Global Mentions feature has been extended to enable users to tag the following in the Comments within the Employee App: People Spaces (Communities, Topics, Channels) Pages Stories Events Resource Translation Improvements Translations now allow users to translate user-generated content and comments directly within the platform, fostering a more inclusive and collaborative environment within the workspace. Supports the following user-generated content: User Posts Event Posts Praises Supports user comments on all post types. Employee Communication Engagement Aimed at significantly boosting user interaction and content organization, this initiative introduces three new features, capitalizing on the rising popularity of Communities. Feed Notifications Level Settings – Keep informed and engaged with instant or scheduled summaries of content updates from selected Channels, Topics, or Communities. Pin Content to Feeds – Feed managers can now pin crucial content, like Community Rules or essential announcements, to the top of the main feed for increased visibility and user engagement. Bookmark Posts – Bookmark favorite Posts for easy access later. This new feature streamlines personal content management, making it effortless to revisit important information and discussions. 7 Sept 2024, SaturdayEmployee App for Mobile 8.64This automated release repackages features from Appspace 8.7-ac.6NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Quick Posts – Mentions The Global Mentions feature has been extended to enable users to tag the following in the Sharebox, Page, and Stories within the Employee App: People Spaces (Communities, Topics, Channels) Pages Stories Events Resource Login Improvements Appspace has improved its Login workflow with the following features: Frontline Worker UI Update A new login user interface for Frontline Workers for a better user experience. Multiple Account Selection If a user’s email is associated with multiple Appspace accounts, they can now choose between public and private cloud accounts to log in to. Automatic SSO Login Accounts that utilize Single Sign-On (SSO) will be automatically logged into Appspace if their SSO session is active, streamlining the login process. Login Improvements – Mobile Accessing an Appspace URL or scanning an Appspace QR code on a mobile device will now seamlessly launch the Appspace App (if installed) or open the corresponding link in your mobile browser (if not installed). If Appspace App is installed on the mobile device: Public Cloud – launches the Appspace App. Private Cloud – launches the Appspace App with the private cloud link (auto-populated). Frontline Worker Public Cloud – launches the Appspace App with Frontline Worker sub-domain linked (auto-populated). Existing Login (same instance) – User remains logged in. Existing Login (different instance) – User is treated as a New User. If Appspace App is not detected on the mobile device, the mobile’s native browser is launched with the Appspace URL. 17 Aug 2024, SaturdayEmployee App for Mobile 8.63This automated release repackages features from Appspace 8.7-ac.5NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Quick Posts – Mentions The Global Mentions feature in the Employee App, designed to revolutionize interconnectivity and reference capabilities. This enhancement allows employees to seamlessly mention colleagues not only in comments but also within articles, posts, pages, stories, resources, and locations, significantly improving collaboration and communication across the platform. The Global Mentions feature ensures a unified user experience, making it easier for users to connect and engage with colleagues across various contexts and content types. FIXED BUGSAP-45728 – Keyboard should be disabled when selecting a custom expiry date for pinned posts. AP-45775 – The Mandarin language selection does not display correctly in mobile apps. AP-45845 – Users are automatically logged out after changing the language setting in mobile apps. AP-45847 – The theme accent color does not display correctly in mobile apps. 20 July 2024, SaturdayEmployee App for Mobile 8.62This automated release repackages features from Appspace 8.7-ac.4NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Quick Posts – Praises Introducing Praises for Quick Posts, designed to nurture a vibrant workplace culture of recognition and appreciation. This intuitive and interactive feature allows employees to celebrate their peers’ accomplishments, aligning with our commitment to delivering a cohesive and enriching user experience. Seamlessly integrated into the app ecosystem and equipped with robust analytics capabilities, Praises is set to drive app adoption and provide valuable insights into employee sentiment and performance. Feature Highlights: Pre-Defined Praises: Offers a selection of ready-to-use compliments across diverse categories for quick and effective acknowledgment. Direct Praise Functionality: Employees can easily praise colleagues within the platform, with public acknowledgments visible to the team, amplifying the positive impact. Enhanced Engagement: Encourages positive interactions and boosts morale through regular recognition and appreciation. 20 July 2024, SaturdayEmployee App for Mobile 8.61This automated release repackages features from Appspace 8.7-ac.3NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Language Localization Improvements The Languages dropdown list will now be displayed in both native and selected languages, in the following areas: Stories Pages Employee App > User Settings > Language Events Directory UI Update The Events Directory user interface has been updated with a new filter design, and the ability to remove selected filters individually. Additionally, the Event Capacity is displayed within the attendee section. FIXED BUGSAP-33277 – The tooltip component remains stationary during scrolling. AP-44494 – Unable to access attachments from Appspace App mobile. 13 July 2024, SaturdayEmployee App for Mobile 8.60This automated release repackages features from Appspace 8.7-ac.2 and 8.7-ac.2.1NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Sharebox Improvements The Sharebox has been updated with a new design, allowing users to publish both user posts and event posts directly to Communities, improving functionality and user experience. Quick Posts – Events Employees may now enhance their Events posts by adding conference links and reservation resources. The location field allows for reservation resources to be added, creating the reservation simultaneously with the event. Additionally, employees may include a conference link using the dedicated link field. Login Page The Appspace App login page has been updated with a new design, and enhanced to automatically trigger the SSO screen if the username is provided. FIXED BUGSAP-45238 – User is unable to edit Quick Posts from Appspace App mobile 29 June 2024, SaturdayEmployee App for Mobile 8.59This automated release repackages features from Appspace 8.7-ac.1NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Home Page Themes for Employee App Home Page Themes now include a customization option allowing administrators to configure the number of shortcuts displayed per row on the Employee App mobile. FIXED BUGSAP-44379 – The Title in Stories breaks the UI. 8 June 2024, SaturdayEmployee App for Mobile 8.58This automated release repackages features from Appspace 8.6-ac.6NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Events Improvement The Events directory page on the Employee App now allows users to filter events based on the event type (attendees) or duration. FIXED BUGSAP-44088 – The Delete Banner button does not function as expected. 1 June 2024, SaturdayEmployee App for Mobile 8.57This automated release repackages features from Appspace 8.6-ac.5 and 8.6-ac.5.1NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome User Profile Improvements A new Events tab has been added to the User Profile in Employee App, displaying events the user is attending or has organized. User Profile includes a new Events tab displaying events the user is attending or had organized. Preview Content Improvements Events, Pages, and Stories on the Employee App’s Home screen display in a preview window when clicked, instead of directing the user to the card content page. New display behavior for Events, Pages, and Stories on the Employee App when clicked from the Home screen. FIXED BUGSAP-43831 – Alignment issues with the Title in Topics card when displayed on iOS devices. 11 May 2024, SaturdayEmployee App for Mobile 8.56This automated release repackages features from Appspace 8.6-ac.4NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Communities UI Improvements The Communities module has been improved in the Employee App for mobile. The layout, spacing, and size of UI elements have been adjusted to make the interface easier to read and navigate. 27 Apr 2024, SaturdayEmployee App for Mobile 8.55This automated release repackages features from Appspace 8.6-ac.3FIXED BUGSAP-42605 – UI issues when displaying the timestamp on the newsfeed. 20 Apr 2024, SaturdayEmployee App for Mobile 8.54This automated release repackages features from Appspace 8.6-ac.2.FIXED BUGSAP-40321 – Inconsistent UI error messages displayed between Google and Microsoft calendar providers during event conflicts. 8 Apr 2024, MondayEmployee App for Mobile 8.53This automated release repackages features from Appspace 8.6-ac.1NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Surface Sensor Information Experience a new dimension of workspace reservation with the Surface Sensor Information feature. This innovative integration with surface sensors captures crucial environmental data, enriching the workspace reservation experience with insights into noise levels, light levels, temperature, and more. Communities on the Employee App for Mobile Introducing Communities on the Employee App for mobile, a significant leap forward within our Employee App platform, transforming the way employees collaborate, connect, share insights, and engage in meaningful discussions. Communities enhances the overall digital workplace experience, aligning with efforts to integrate features from our Intranet product, offering a more rounded and dynamic platform that supports various forms of workplace communications, while addressing the need for user-driven collaboration spaces. Key Community Features: Community View: Gain insights into each community’s purpose and activities and stay updated with real-time posts and activities. Seamless Navigation: Effortlessly browse and find Stories, Pages, Events, Files, and all shared content specific to a community. Join and Network: Easily join communities aligned with interests or professional needs, invite colleagues to enhance community growth, and interaction. Community Types: Choose between Public Communities for broad participation or Private Communities for focused group discussions. Content Sharing and Creation: Share quick updates to spark discussions and collaboration within communities. Community Membership Visibility: Discover who is part of each community, making it easier to connect and collaborate. Streamlined Visitor Invitation Workflow Organizations utilizing both Space Reservations and Visitor Management may now invite both employees and visitors within a single Streamlined Visitor Invitation Workflow, without having to toggle between separate systems or enter duplicate information. This workflow ensures a cohesive and unified experience for organizers by simplifying the process of organizing workplace meetings. Invitations are synchronized between both Space Reservations and Visitor Management, allowing any changes made to the reservation event or attendees to be automatically reflected on both sides, guaranteeing consistency and accuracy throughout the process. Simplified Event RSVP buttons The RSVP option for events has been adjusted. The Going and Not Going buttons have been changed to Attend or Attending. 18 Mar 2024, MondayEmployee App for Mobile 8.52This automated release repackages features from Appspace 8.5-ac.6ImportantUsers logged in will be redirected to the login page, and will be required to re-login again. This is an expected behavior due to rolling back the secure storage fix, and wiping out the login details during its process.NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Supported File Types Word file formats (.doc and .docx) are now supported on the Employee App, allowing employees to upload these documents within a User Post and Event Post. 5 Mar 2024, TuesdayEmployee App for Mobile 8.51This automated release repackages features from Appspace 8.5-ac.5NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Disable In-App Browser for External Links Account Owners may disable the in-app browser for the Employee App on mobile devices, ensuring external links are launched from the default system web browser for enhanced security measures. This setting is configurable under Settings > App Configuration > Settings within the Appspace console. The Disable In-App Browser for iOS and Android native applications option is located under Settings > App Configuration > Settings on the Appspace console. 26 Feb 2024, MondayEmployee App for Mobile 8.50This automated release repackages features from Appspace 8.5-ac.4.NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome App Language Localization The following additional languages are now supported: Czech Slovak Dutch Turkish Thai Portuguese FIXED BUGSAAU-705 – Log in issues on iOS devices. 3 Feb 2024, SaturdayEmployee App for Mobile 8.49This automated release repackages features from Appspace 8.5-ac.2 to Appspace 8.5-ac.3NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Notification Improvements When receiving Push Notifications on the Employee App, users are directed to the relevant section of the Employee App that is associated with the notification. This ensures users are able to fully comprehend the context of the notification while taking the necessary actions. 19 Jan 2024, FridayEmployee App for Mobile 8.48This automated release repackages features from Appspace 8.4-ac.2 to Appspace 8.5-ac.1NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Automate Console Packaging The Employee App for mobile bundling process has been simplified allowing it to be automatically bundled and built during the Appspace console release build. This ensures Employee App features and updates that are released within Appspace cloud are quickly available on the Employee App for mobile. The Appspace Employee App for Mobile takes on a new versioning numbering, aligning with the Appspace cloud release. FIXED BUGSAAU-617 – Security update for credential storage. AAU-634 – Unable to log in to the Employee App on Android 10 devices. AAU-636 – The View Map button is missing, and the mini-map fails to load on the Resource and Reservation pages. AAU-696 – Login session persists even after the user uninstalls the app when using the keychain to store secure credentials. AAU-697 – Two alerts are displayed on Android devices when the lock screen is disabled. AAU-698 – Unable to re-login or add a new user after updating the app with the secured storage fix.

Appspace 8.x Release Notes for Mobile (version 8.66 - 8.80

These release notes provide information on the new features, newly supported OS, enhancements, resolved escalations, and bug fixes completed in every major, minor, and patch, release of the Appspace Employee App for mobile devices, version 8.x.NoteIf you’re looking for release notes for Appspace App for purpose-built industry-standard devices or Appspace for Devices on Android and iOS tablets, refer to Appspace App 2.x Release Notes for Devices & Built-In Apps. NoteSee additional release notes for Mobile here. 17 May 2025, SaturdayEmployee App for Mobile 8.80This automated release repackages features from Appspace 8.10-ac.4NEW FEATURES & IMPROVEMENTSFeatures Description AI Image Generation Users can now leverage AI for image generation directly within the Sharebox interface. Contextual Search Enhancements This enhancement leverages advanced vector-based search capabilities to deliver highly relevant results by accurately interpreting the context and semantic meaning of user queries. Enhanced Tablet Layout for Appspace App The Appspace app on tablets will now utilize a dedicated tablet layout for display, replacing the previous mobile layout. FIXED BUGSAP-52605 – Misalignment of the star button in the App Links widget. AP-53176 – The Copy to Clipboard function copies all logs from the beginning, even after the logs have been cleared. AP-53228 – The “My Delegations” tab is missing from the Reservations page. AP-53303 – The Create button is slightly cropped at the bottom, affecting its full visibility. AP-53462 – On the Android app, the ‘Add to calendar’ link in Event Posts is not functioning. 26 Apr 2025, SaturdayEmployee App for Mobile 8.79This automated release repackages features from Appspace 8.10-ac.3NEW FEATURES & IMPROVEMENTSFeatures Description Favorite Apps The ability to favorite applications is now available from the Apps page, enabling them to appear in a dedicated “Favorites” tab and within the App Links widget. Mega Menu URL Enhancement The Mega Menu now includes a URL field, which will serve as the designated landing page for its respective menu item. FIXED BUGSAP-52567 – A blank page was displayed when clicking an app link configured to open within the inline app. 9 Apr 2025, SaturdayEmployee App for Mobile 8.78This automated release repackages features from Appspace 8.10-ac.2 22 Mar 2025, SaturdayEmployee App for Mobile 8.77This automated release repackages features from Appspace 8.10-ac.1NEW FEATURES & IMPROVEMENTSFeatures Description Microsoft SharePoint Federated Search Federated Search is now available, enabling users to search for content across both Appspace and Microsoft SharePoint from a single interface. For example, a search query such as “Workplace Trends” will yield results from content accessible within Appspace as well as from configured SharePoint environments. Here are the key features: Unified Search Experience: Provides a cohesive search capability across Appspace and Microsoft SharePoint. Direct Access: Enables users to open SharePoint documents directly from search results. Permission-Based Results: Ensures search results are aligned with individual access permissions on both platforms. Conversational AI for Employee Communications This new feature significantly streamlines information discovery. It enables natural language queries to retrieve information from across all company resources. Whether seeking details on company policies or other specific information, inquiries can be directed to the AI. Leveraging its advanced search engine, the AI delivers the most relevant answers, accompanied by direct links for efficient access. Important This is an Appspace Limited Release feature. Contact your Appspace Customer Success Manager to be a part of this Limited Release program and enable this feature. Topic Sitemap A tree-structured sitemap has been implemented for topic pages, significantly enhancing user experience and navigation efficiency. This improvement allows administrators to configure the sitemap within the Topic’s settings, facilitating better organization and accessibility of content. Document Library The introduction of Document Libraries now enables administrators to organize and share files efficiently within communities. Similar to how the Media Library centralizes media assets, Document Libraries offer a dedicated repository for managing essential documents. This functionality supports the creation of folders, the upload of files in various formats, and the maintenance of a structured system for streamlined access within communities. Mega Menu Functionality The Mega Menu is an expanded dropdown navigation element that becomes accessible upon selecting a main navigation item within Appspace. Account owners possess the capability to configure this Mega Menu directly from the Admin View, by navigating to Settings > Configuration > Navigation. Enhanced User Profile Interface The user profile interface has undergone a comprehensive refresh, resulting in a more intuitive and organized design and layout. FIXED BUGSAP-51177 – Multiple UI issues in the Admin page prevent users from effectively managing Connections. AP-51179 – When accessing User Configuration > Connection Settings, users are unable to view long names properly, see more than 20 connectors, load the latest first, match the “SharePoint” label from Figma, or scroll to the last item on mobile. AP-51199 – Unable to interact with the Spotlight action in SharePoint integration due to UI issues. AP-51356 – The hero banner fails to appear on the Employee App if only media or web frame blocks are used, and it needs at least one “feeds” or “featured post” block to display. AP-51648 – Unable to scroll and view the contents of Columns 1 and 2 when the mega menu has 4 columns on Android and iOS. 8 Mar 2025, SaturdayEmployee App for Mobile 8.76This automated release repackages features from Appspace 8.9-ac.6NEW FEATURES & IMPROVEMENTSFeatures Description Event Post Enhancements Enhancements have been made to Event posts to ensure the conference link, if provided, will now be included in the calendar invite (ICS file). FIXED BUGSAP-47849 – Switching locations in Places on the Employee App does not filter the resources of its selected location. AP-50695 – Feed notification level reverts to Highlight after a day. AP-50729 – In-app notifications disappear once the page is refreshed, or after logging in or out of the Employee App. AP-51016 – Unable to upload cover images for event postings. 22 Feb 2025, SaturdayEmployee App for Mobile 8.75This automated release repackages features from Appspace 8.9-ac.5NEW FEATURES & IMPROVEMENTSFeatures Description Remove Hero Banner Feature Flag Account owners and location publishers can add and customize hero banners by configuring the theme in the admin view. Enhanced User Settings The design of the user settings page has been updated for a better experience. Content Expiry Enhancement Authors and co-authors will now receive an in-app notification seven days before a post is set to expire. In addition, an “Expiring Soon” indicator will appear on the article in both view and edit modes, visible to authors, co-authors, and administrators. FIXED BUGSAP-47849 – Switching locations in Places on the Employee App does not filter the resources of its selected location. AP-51016 – Unable to upload cover images for event postings. 7 Feb 2025, SaturdayEmployee App for Mobile 8.74This automated release repackages features from Appspace 8.9-ac.4FIXED BUGSAP-50494 – Scanning the QR code fails to launch the mobile app when the user is logged in. AP-50592 –The Visitor call to action image is missing from the UI. AP-50593 – Profile picture does not update after upload. 25 Jan 2025, SaturdayEmployee App for Mobile 8.73This automated release repackages features from Appspace 8.9-ac.3NEW FEATURES & IMPROVEMENTSFeatures Description Enhanced Post Visibility and Engagement Metrics This release introduces two enhancements to improve post visibility and engagement tracking: Expanded View Counting: A post view is now counted when a user views the social card for 3 seconds, providing a more accurate measure of content reach and engagement. Previously, only views within the modal view were counted. Insight Widget Visibility: The Insight widget, previously visible only to admins, is now accessible to all users in a feed. This empowers everyone to gain insights into post-performance and engagement metrics. Enhanced Polls Polls now display the total number of votes cast, even before you participate! This enhancement promotes transparency and encourages participation by providing immediate insight into the poll’s current standing. Employee App Sharebox Improvements Event organizers can now enrich their event announcements and updates by attaching media directly to the Sharebox. This enhancement allows for greater flexibility and visual appeal when communicating event details, schedules, and other relevant information. FIXED BUGSAP-47853 – Incorrect display of expand and hide arrow direction within the Visitors UI. AP-49552 – Pressing the Back button does not prompt the “Unsaved changes” message in Reservations and Visitors. 11 Jan 2025, SaturdayEmployee App for Mobile 8.72This automated release repackages features from Appspace 8.9-ac.2NEW FEATURES & IMPROVEMENTSFeatures Description Employee App Renaming The term “Employee App” has been replaced with more general terminology across the Appspace platform. This change reflects the platform’s broader capabilities and its ability to support a wider range of users and use cases beyond just employee communication. Ignite Engaging Discussions with the New “Questions” Post Type Introducing a dynamic new way to foster interaction and knowledge sharing within your Appspace communities. The “Questions” post type empowers users to pose questions, provide answers, and participate in vibrant discussions. Key Features: Interactive Q&A: Encourage users to ask questions, offer solutions, and upvote the most helpful responses. Community-Driven Knowledge: Transform your communities into thriving hubs of information exchange and collaborative problem-solving. Enhanced Content Organization: Easily filter and search for specific questions within a community. Best Answer Designation: Authors, community owners, and moderators can highlight the most accurate and helpful answer, ensuring clarity and knowledge accuracy. This enhancement elevates community engagement and transforms the way your teams collaborate and learn. Engagement Analytics Gain deeper insights into user engagement with enhanced filtering options in Analytics. You can now filter data by: Posts Users Audiences FIXED BUGSAP-49167 – Placeholder text fails to reappear once cleared from input fields. AP-49494 – Country flag image does not display in dropdown list when searching for user’s country code phone number on iOS devices. Employee App for Mobile 8.71This automated release repackages features from Appspace 8.9-ac.1NEW FEATURES & IMPROVEMENTSFeatures Description Engagement Analytics In today’s dynamic corporate landscape, understanding and optimizing communication effectiveness is paramount. Engagement Analytics provides the insights you need to foster a more connected, informed, and engaged workforce. This sophisticated analytics system caters to various user roles, from content creators and location publishers to account administrators. Our intuitive dashboards leverage data on user engagement, content interaction, and community sentiment, empowering you to: Make informed decisions based on actionable insights. Tailor communications for maximum impact and relevance. Measure the return on investment of your communication strategies. Engagement Analytics adheres to stringent data protection regulations like GDPR and HIPAA, ensuring the trust and security of your data. Through a phased rollout, we’ll start with basic engagement metrics and gradually introduce more complex analytical tools, allowing for smooth adoption and maximizing the utility of data insights. This strategic enhancement empowers organizations to harness the full potential of their internal communications, driving better business outcomes and fostering a more connected corporate environment. Introducing Location Staging: Control User Visibility This release introduces the ability to stage locations, empowering administrators to control which locations are visible to specific users or user groups. This feature enhances privacy and organization by allowing you to hide locations that are under development, undergoing maintenance, or not relevant to certain user roles. FIXED BUGSAP-48563 – Channel UI issues, where the More dropdown list is hidden behind the sharebox. AP-48901 – Link Tiles fails to launch URLs in the external browser when “Open in new tab” is configured. AP-48953 – User is redirected back to the Sign In with Custom Domain screen, after logging in via custom domain. AP-48977 – Analytic charts and graphs do not follow the theme colors on the mobile app. AP–48985 – Incorrect Community action buttons displayed on the mobile app. 23 Nov 2024, SaturdayEmployee App for Mobile 8.70This automated release repackages features from Appspace 8.8-ac.5NEW FEATURES & IMPROVEMENTSFeatures Description Quick Posts: Polls Introducing Polls for Quick Posts, designed to enhance user engagement and collaboration. This feature allows administrators to quickly create ad hoc polls using quick post capabilities, making it easy to gather feedback and opinions from users. Engagement Prompt Introducing “Engagement Prompts,” a new notification type designed to increase user interaction within the Employee mobile app. These targeted push notifications remind users to log in and engage with content relevant to their interests. Navigation Menu The Navigation Bar now dynamically displays menu items based on available space and the maximum number of primary items configured in the theme settings. This ensures a more flexible and adaptable navigation experience, with any remaining items conveniently grouped under “More.” 9 Nov 2024, SaturdayEmployee App for Mobile 8.69This automated release repackages features from Appspace 8.8-ac.4NEW FEATURES & IMPROVEMENTSFeatures Description Spotlight Search The Spotlight Search feature enables users to quickly locate desired content. The search results highlight keywords, making it a powerful tool for efficient information retrieval. Refresh Functionality Refresh the home page on your mobile device with a simple pull-down gesture. 26 Oct 2024, SaturdayEmployee App for Mobile 8.68This automated release repackages features from Appspace 8.8-ac.3FIXED BUGSAP-47725 – The Bell icon for in-app notifications disappears once clicked. AP-47833 – UI issues in the event creation modal, causing the modal’s components to shift to the right when selecting a time. AP-47849 – In Places, changing the Employee App location does not restrict the displayed resources to those within the newly selected location. AP-47850 – Uploaded audio files display as a blank thumbnail on the Employee App. AP-47852 – In the Concierge module, the search results dropdown overlaps with the timeline view. AP-47853 – UI issues in the Visitor module, where the expand/collapse arrows are incorrectly displayed. AP-48141 – The “Add to Calendar” confirmation message prematurely closes before the user can interact with it.RESOLVED ESCALATIONSAE-11289 – In-app browser issues when clicking the hyperlinks within posts on the Employee App on iOS devices. 12 Oct 2024, SaturdayEmployee App for Mobile 8.67This automated release repackages features from Appspace 8.8-ac.2NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Updated Videos UI Selection The updated Videos section in the Employee App features a fresh, user-friendly design and powerful enhancements to elevate your viewing experience. Easily discover and enjoy the content you need with intuitive navigation and a dedicated search bar. Quickly find videos using the new search bar, filter your “My Videos” for personalized content, and stay up-to-date with sorting options like “Recent” and “Popular.” In-App Notifications update In this latest update, In-App Notifications ensures employees will never miss an important announcement or an engaging discussion again. By setting the feed notification level to “All”, employees will receive timely updates directly within the Appspace App whenever new content is published. Quick Posts – Mentions The Global Mentions feature in the Employee App, is designed to revolutionize interconnectivity and reference capabilities. This enhancement allows employees to seamlessly mention colleagues not only in comments but also within posts, pages, stories, and resources, significantly improving collaboration and communication across the platform. The Global Mentions feature ensures a unified user experience, making it easier for users to connect and engage with colleagues across various contexts and content types. The Global Mentions feature has been extended to enable users to tag the following in the Comments, Sharebox, Page, and Stories within the Employee App: People Spaces (Communities, Topics, Channels) Pages Stories Events Resource This feature was released as part of the Cygnus 8.7-ac.6 interim release. 28 Sept 2024, SaturdayEmployee App for Mobile 8.66This automated release repackages features from Appspace 8.8-ac.1NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Employee Communication Engagement Aimed at significantly boosting user interaction and content organization, this initiative introduces three new features, capitalizing on the rising popularity of Communities. Feed Notifications Level Settings – Keep informed and engaged with instant or scheduled summaries of content updates from selected Channels, Topics, or Communities. Pin Content to Feeds – Feed managers can now pin crucial content, like Community Rules or essential announcements, to the top of the main feed for increased visibility and user engagement. Bookmark Posts – Bookmark favorite Posts for easy access later. This new feature streamlines personal content management, making it effortless to revisit important information and discussions. Translation Improvements Translations now allow users to translate user-generated content and comments directly within the platform, fostering a more inclusive and collaborative environment within the workspace. Supports the following user-generated content: User Posts Event Posts Praises Supports user comments on all post types.

Account Management Portal Release Notes (version 1.15 - 1.30)

The Account Management Portal release notes for the cloud platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. See additional Account Management release notes here.AMP 1.30 AMP 1.29 AMP 1.28 AMP 1.27 AMP 1.26 AMP 1.25 AMP 1.24 AMP 1.23 AMP 1.22 AMP 1.21 AMP 1.20 AMP 1.19 AMP 1.18 AMP 1.17 AMP 1.16 AMP 1.15 1 April 2022, FridayAMP 1.30FIXED BUGSCS-4353 – CSS UI issue causes the JIT User group drop-down to break on IE. CS-4317 – JIT User group field not populated when JIT settings are changed. CS-4318 – JIT User group field not populated when SSO configuration settings. Patch UpdatesAMP 1.30.113 May 2022, FridayFIXED BUGSCS-4316 – Unable to change JIT User group in the User Provisioning tab. 17 Dec 2021, FridayAMP 1.29NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome JIT Improvements The First Name and Last Name attributes have been disabled when mapping the Just-In-Time provisioning, allowing for backward compatibility. 1 Oct 2021, FridayAMP 1.28FIXED BUGSCS-4712 – The VIEW DOCS link does not redirect to the Appspace Knowledge Center site.RESOLVED ESCALATIONSAE-7255 – Unable to access Appspace Knowledge Center articles from the Account Management Portal. 24 Aug 2021, TuesdayAMP 1.27NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Support Portal Permissions Update The Support portal can only be accessed by the Appspace Cloud Services Account Owner, or by users that have been granted Support portal access permissions. However, these users are only limited to being able to create, view, and manage cases that they have created themselves. With the latest update, the Support portal now introduces a new Support Admin permissions option, allowing users to create, view, and manage cases that have been raised by other users as well, similar to that of the Appspace Cloud Services Account Owner. 15 June 2021, TuesdayAMP 1.26NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Overview Page Update The Cloud Storage and Monthly Cloud Bandwidth resources now is displayed as per GB unit with 2 decimal places. 30 April 2021, FridayAMP 1.25NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome UI Updates With the introduction of a new licensing framework, the following improvements have been made in the Account Management Portal. Overview The Overview page has been updated with a new user interface. The donut charts for individual entitlements have been removed and replaced with summarized entitlements and usages in table form. License Management The License Management page also has been updated with a new user interface to reflect the new licensing framework. The donut charts for individual entitlements have been removed and replaced with entitlements and usages in table form. Compared to the Overview, the License Management page displays each registered Appspace server deployment in detail, while including the new User (Premium and Platform Users) and Device (Device and Content) licensing allocations. 20 March 2021, SaturdayAMP 1.24NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Guest Payment Portal Login The Account Management Portal (AMP) allows customers to view invoices, and update payment information via the Billing section. Unfortunately, a common challenge faced by many organizations is that individuals responsible for payments are not users of the Appspace platform. The new Guest Billing and Payment portal provides non-platform users with a limited view of their organization’s billing account, allowing them to make payments without Appspace credentials. FIXED BUGSCS-3980 – The invoice status tooltip does not support HTML text formatting on the Account Management Portal Billing tab. CS-3982 – Users are not redirected back to the Guest Billing Portal when the session ends due to inactivity. CS-3985 – Unable to continue with Advance Licensing due to loading issues after the country selection screen. 5 March 2021, FridayAMP 1.23NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Support for Auto Pay An Auto Pay feature has been introduced for customers making payments with a credit card from the Billing tab. The Enable Auto Pay link to enable the feature will only be displayed if the payment method has been added. The link disappears once enabled, and to disable the Auto Pay feature, the Account Owner or Administrator would be required to contact their Customer Success Manager requesting to disable the feature. 26 Feb 2021, FridayAMP 1.22INTERNAL BUILDThis is an internal build focused on research and development in our Limited Release Program. 16 Oct 2020, FridayAMP 1.21NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome ReCAPTCHA Security Appspace introduces the reCAPTCHA security service to prevent spam and abuse during Appspace signups, reset user passwords, and resending the activation email. 25 Sept 2020, FridayAMP 1.20NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Payment Method Improvements Users can now add their selected payment method, for all subscription plan types, even if it’s the Appspace FREE plan. Previously, the option to add and save a payment method was only available for users subscribed to the Appspace Express plan. Users may select either a credit or debit card as their desired payment method, and this will be added to the Appspace Billing system. 26 June 2020, FridayAMP 1.19NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Payment Method Improvements Users can now add their selected payment method, for all subscription plan types, even if it’s the Appspace FREE plan. Previously, the option to add and save a payment method was only available for users subscribed to the Appspace Express plan. Users may select either a credit or debit card as their desired payment method, and this will be added to the Appspace Billing system. 1 Nov 2019, FridayAMP 1.18NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Just-In-Time Provisioning Introducing Just-In-Time provisioning for SSO, which enables automatic user creation via SAML assertions as soon as they log in, without having to manually create user credentials initially in Active Directory. This feature can be enabled in the Settings tab in the Account Management Portal, if SSO is configured. Settings UI Update The following UI updates have been made in the Settings tab. Added Login URL address in the SSO configuration page. Added Just-In-Time Provisioning option in the SSO configuration page. Patch UpdatesAMP 1.18.427 May 2022, WednesdayFIXED BUGSCS-3780 – Appspace security tokens not set to HTTPOnly. AMP 1.18.33 Jan 2021, FridayFIXED BUGSCS-3034 – Account Owners should not be able to grant permissions to pass-through users to access Support.RESOLVED ESCALATIONSAE-5668 – Unable to login via SSO on the public cloud, users are redirected to the Appspace Maintenance page. AMP 1.18.26 Dec 2019, FridayRESOLVED ESCALATIONSAE-5668 – Unable to login via SSO on the public cloud, users are redirected to the Appspace Maintenance page. AMP 1.18.129 Nov 2019, FridayFIXED BUGSCS-3653 – Appspace security tokens do not expire. 13 Sept 2019, FridayAMP 1.17NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Settings Page A new Settings page has been created in the Account Management Portal, which would allow Account Owners to configure various Appspace platform settings from a single location. The following tabs will be moved to the Settings page. Permissions tab Account Owners can grant access permissions to specific users who are non-account owners, to the Support Portal page. Account Authentication tab Account Owners can configure SSO for Appspace and enable pass-through authentication. Patch UpdatesAMP 1.17.127 Sept 2019, FridayNEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Settings Improvements The “Force re-authentication” checkbox has been removed from the Settings page. However, customers may still request for the feature by contacting their Customer Success Manager, or by creating a support case. FIXED BUGSCS-3617 – The “View metadata” button does not display when configuring SSO the first time. CS-3619 – Alignment issues with the briefcase icon on the Support page. 19 July 2019, FridayAMP 1.16NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Entitlement UI updates for Cloud Storage and Bandwidth Users Account Management Portal users will now be notified if they have reached their threshold limits for Cloud Storage and Bandwidth via a notification message, and visually through color changes to the doughnut chart. Below is a list of threshold percentages that will trigger an alert notification action. Alert Level Alert Cloud Threshold Percentage Actions Informational Blue 0% - 74% Log information in the system. Warning / Hazard Yellow 75% - 89% Alert customer with notifications. Critical Red >= 90% Alert customer with notifications. 26 April 2019, FridayAMP 1.15FIXED BUGSCS-3437 – UI issues on screen widths less than 768px resolutionsPatch UpdatesAMP 1.15.221 June 2019, FridayNEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Support Portal Banner Update The Support Portal banner has been updated with a new graphic.

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Jul 6, 2025

Account Management Portal Release Notes (version 1.5-1.15)

The Account Management Portal release notes for the cloud platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. See additional Account Management release notes here.AMP 1.14 AMP 1.13 AMP 1.12 AMP 1.11 AMP 1.10 AMP 1.9 AMP 1.8 AMP 1.7 AMP 1.6 AMP 1.5AMP 1.15.131 May 2019, FridayFIXED BUGSCS-3617 – The warning text on the License Management page is blue instead of white. 29 March 2019, FridayAMP 1.14NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Customer Support UI Updates The Customer Support page receives minor UI updates to icons, help text, and color scheme, that provide a better user experience. 25 Jan 2019, FridayAMP 1.13NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Customer Support UI Updates Account Management Portal users will now be notified if they have reached their threshold limits for Devices and Users usage via a notification message, and visually through color changes to the doughnut chart. Below is a list of threshold percentages that will trigger an alert notification action. Alert Level Alert Cloud Threshold Percentage Actions Informational Blue 0% - 74% Log information in the system. Warning / Hazard Yellow 75% - 89% Alert customer with notifications. Critical Red >= 90% Alert customer with notifications. AMP 1.13.28 March 2019, FridayFIXED BUGSCS-3617 – The Instance name changes color during mouse hover on the License Management tab. AMP 1.13.112 Feb 2019, TuesdayINTERNAL BUILDThis is an internal build focused on research and development. 4 Jan 2019, FridayAMP 1.12NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Display ID Usage for Devices and Platform Users The GLOBAL USAGE section, in addition to displaying the number of IDs that are allocated, now displays the actual number of IDs that are in use for both Devices and Platform Users. Instantly View On-Prem Instance Information The on-prem listing page now offers users the ability to instantly view the following information for each on-prem instance: Static Server Devices In Use Devices Allocated Platform Users In Use Platform Users Allocated Last Synced On-prem version Dynamic Server Devices In Use Platform Users In Use Last Synced On-prem version 14 Dec 2018, FridayAMP 1.11NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Customer Support UI Updates Users can now navigate to the Appspace console from the Account Management Portal via the Appspace icon (next to the profile icon) in the menu bar. 14 Dec 2018, FridayAMP 1.10NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Persistent Login Sessions The Account Management Portal (AMP) now has persistent login sessions, enabling users who are logged on to the portal to navigate directly to different tabs within the AMP without having to re-login. Users also do not need to log in to the Appspace console while logged in to the AMP; access is automatic. This works vice versa. If a user selects ‘remember me’ when logging into Appspace Cloud and then clicks on the ‘Go to Account Management Portal (AMP)’ link from the dashboard, they will be automatically logged in to the AMP. Support Portal – Managing Users Account Owners will be allowed to grant permission to access the Support page only to a certain number of people based on their subscription plan. 6 Oct 2018, FridayAMP 1.9NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Instance Environment Type We have now included the environment type for each activated instance listed in the License Management page. Account Owners may now quickly identify their Appspace server instance environment type, whether it is on a public cloud, private cloud, or on-premises. 21 Sept 2018, FridayAMP 1.8NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome Live Chat Support Live Chat is part of support’s latest offering to paid subscription customers, which allows Account Owners and users with access to the Support page, to communicate directly with our support teams via the Account Management Portal (AMP). Live Chat can be accessed from the navigation bar, or invoked through a case thread when discussing the case specifically. When active, the Live Chat window is displayed throughout the AMP and a transcript is generated once the session is over. Support personnel can create new cases based on a chat session, if the chat session isn’t related to an existing case. 31 Aug 2018, FridayAMP 1.7NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome AMP – Billings The all-new Billing tab allows Account Owners to perform online payments, review current billing information and change subscription plans. The Billing page features the following main components: Important Omni-Free Account Owners can now upgrade their subscription to an Appspace Express plan directly from the Billing tab. Billing Overview View the current subscription plan, upcoming charges, payment history, and manage payment methods. Payment method Manage payment methods. Only one credit card details can be stored at any one time, needed for subscription renewals. You cannot remove the details but may replace them with another credit card. Upcoming charges View future subscription and overage charges. Billing history View the history of billings that have been invoiced. All billings that have been invoiced regardless of payment type (full, partial, or unpaid) are displayed here. Changing subscription Change subscription plans. Only available to Account Owners on an Omni-Free subscription plan. 13 April 2018, FridayAMP 1.6NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome AMP – Permissions Account Owners are now able to grant specific users, who are non-account owners, permission to access the Support Portal page. Account Owners are able to view all cases, and have the ability to filter cases based on the case creator. Users, who are non-account owners, but have access to the Support Portal, have the ability to create, view, and manage cases that they created themselves. Patch UpdatesAMP 1.16.222 June 2019, FridayINTERNAL BUILDThis is an internal build focused on research and development. AMP 1.16.127 April 2019, FridayRESOLVED ESCALATIONSAE-4118 – Appspace cloud instances updated with IP addresses, instead of hostnames. 19 March 2018, MondayAMP 1.5NEW FEATURES & IMPROVEMENTSFeatures Description Impact/Outcome AMP – Support The all-new Support tab in the Appspace Account Management Portal (AMP), allows Account Owners to create and manage their own support tickets. The Support page features 3 main components, which are: Case History – View support ticket history. This page also has a button to create new support tickets and a button to access the Appspace Knowledge Center. You can view all the cases that you created via this portal or through the phone, including open and resolved tickets. Cases are automatically sorted by “last updated” first, and can be filtered by status. Create Case – Create support tickets via a simple and easy form. You can include an attachment (all file types) per new ticket. Case View – View case activity for each case. You can interact with the Appspace Support team by adding comments or uploading attachments. However, the comments cannot be edited, or deleted once you save it. Only the Appspace Support team may resolve or close a case. You can upload one attachment for each comment you make for a case. All file types are accepted for an attachment.

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