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Appspace 2602.0.3 Release Notes

Appspace 2602.0.3 delivers AI Assistants for the platform and service request improvements for Space Reservation.Preview: April 7, 2026    Public Cloud: April 10, 2026    Private Cloud: April 21, 2026 In this releasePlatform Visitor Management Appendix Platform Feature What changed Affects Assistants module Account admins can now build and manage custom AI assistants directly from the admin console under Settings > Assistants. Administrators can design purpose-built conversational assistants with configurable names, descriptions, and system instructions, integrate with external systems via MCP connections, and automate workplace workflows — from guiding visitors through on-site processes to helping employees find resources, book spaces, or surface relevant content. IT Admin Employee Visitor  Visitor Management Feature What changed Affects Multi-resource service requests Service requests can now be associated with each individual resource in a multi-resource reservation. Users can request services for specific resources within a single booking, and the details are visible on the Concierge > Orders page and in the Reports section for improved clarity. Requires a minimum platform version of 2602.0.0. IT Admin Remote Worker   Appendix Release schedule informationThe following is the release management schedule as per our Release Calendar for Public Cloud:New Appspace functionality and major platform optimizations are released under a quarterly release cycle, scheduled at 8:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 8:00 pm CST throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform are deployed as necessary and as soon as administratively feasible.

Related products:Q2 2026 Carina 2602

⏳ Reminder: The Cisco Control Hub V1 Deprecation is Approaching

Important: Deadline: April 30, 2026Cisco is retiring the legacy V1 Control Hub integration on April 30, 2026. This article walks you through what’s changing, why it matters, and how to complete your migration before the deadline. What’s new in V2 Feature V1 (legacy) V2 (new) Connection stability Standard Enhanced, more robust Navigator support Limited Full (Paired & Standalone) Admin authentication Standard cross launch Improved per-user cross launch Deprecation status Retiring April 30, 2026 Active & supported  What happens to your existing content The migration is designed to be low-disruption. Here’s what to expect:Content, device settings, and licenses transfer automatically — no need to rebuild playlists from scratch. A quick post-migration audit is recommended — in rare cases, some content may need to be republished to ensure uninterrupted playback. How to migrate Review the step-by-step migration guide (link below). Start with a small set of test devices to familiarize yourself with the V2 interface. Migrate the remainder of your device fleet. Audit your screens post-migration and republish any content that isn’t playing back correctly.Pro tip: Transitioning a few test devices first is a great way to get comfortable with the V2 interface before migrating your full fleet. Ready to migrate? Follow the complete instructions in Migrate Your Cisco Control Hub Integration: A Guide to the Cutover from V1 to V2. With the April 30th deadline just days away, now is the time to complete your migration and address any edge cases before the cutoff.

Related products:Appspace for Devices & Built In Apps

Appspace 2602.1.0 Carina

The Appspace 2602.1.0 release introduces a range of new features and improvements across Platform, Digital Signage, and Space Reservation capabilities. View other updates for this release here. In this article: New Features & Updates (2602.1.0)  Platform Digital Signage Space Reservation Appendix Release Schedule Information   10 April 2026, FridayNew Features & Updates (2602.1.0)  Platform Features Description User Profile Enhancements In this release, Appspace enhances the employee profile experience with a new Profile Configuration page for organizing and customizing profile fields, introduces richer field input types for better data capture, and improves discoverability through an upgraded People Directory with dynamic filters and an enhanced Global Search that indexes profile attributes.   Digital Signage Features Description Signage Content Calendar Appspace now allows content managers to access the calendar view and configure content scheduling without additional toggles or configurations. The calendar introduces an improved scheduling experience, where multi-day content is displayed as a single continuous bar across the timeline, making long-running schedules easier to identify and manage. In Week view: Top band – Displays all-day or multi-day content (>24 hours) as a single bar spanning the relevant days. Bottom band – Displays time-specific content within the daily timeline (for example, 11:00–12:00). In Month view, multi-day content appears as continuous bars spanning across the relevant days within each week row, providing a clearer overview of scheduled content across the month.  Space Reservation Features Description User Experience Improvements In this release, the reservation panel behavior has been enhanced to consistently preserve manually adjusted reservation durations, ensuring they are not overwritten by location-level or global default values when selecting a resource.    Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

Related products:Q2 2026 Carina 2602

Appspace App 2.95 Release Notes for Devices & Built-In Apps

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in the Appspace App version 2.95 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls. ImportantAppspace maintains a rolling 9-month support window. Bug fixes and security updates are applied exclusively to the latest release. Please ensure your devices stay within this window for continued support. Please refer to the Appspace Device App Version Lifecycle Policy to learn more.Prior version release notes for Devices & Built-In Apps:Version 2.94 Version 2.93 Version 2.92.1 Version 2.92 Version 2.91 Version 2.90 Versions 2.72-2.80Older versions are unsupported. NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile. App for Devices 2.9531 March 2026, TuesdayRelease Platform: Android, Brightsigns, iOS, MacOS, Windows, PWA, Crestron. App Features Description iOS 26 Support The Appspace iOS App now supports iOS 26. Windows Electron App Update To Chromium 144 The latest Windows Electron app build, now using Electron 40.6.0 with bundled Chromium 144, successfully installs, updates, and supports the expected content playback features. Sync Microsoft Teams Rooms (MTR) name to Appspace This feature ensures that when the room name of an MTR device is changed in the MTR portal, the new name is automatically synced and reflected in Appspace. Improved Device Fingerprint for MDM-managed devices Appspace now uses the device serial number as the device fingerprint for iOS devices managed through MDM, improving the reliability of registration recovery. For iOS devices that are not managed through MDM, Appspace continues to use the device.uuid as the device fingerprint. Android 13 Crestron Support The Appspace Android App now supports Android 13 on Crestron devices.   Maintenance Releases   APC-8280 - Live channels sometimes fail to play or show the wrong stream on PWA devices in Channel Browsing and Single Channel modes, due to case-sensitive HLS URLs being lowercased and non-unique live channel IDs when multiple live channels share the same EPG provider.  APC-8261- Registration screen on iOS and Android mobile devices in portrait orientation is cropped, causing the QR code and registration message to be partially covered and the screen not to span the full width.  AE-12310 - Visitor Kiosk Card Done button does not activate after badge printing is enabled, preventing return to the initial kiosk screen without force-closing the iOS app.  AE-13925 - BrightSign players configured for dual HDMI output only play audio through HDMI1 while HDMI2 remains silent despite recommended PCM routing and registry configuration. AE-14054 - On BrightSign devices running newer firmware with EU RED policies, LDWS on port 8080 is inaccessible unless the http:// protocol is explicitly specified because HTTP requests are forcibly redirected to HTTPS where port 8080 is unavailable.

Related products:Appspace for Devices & Built In Apps

Appspace 2602.0.0 Carina

The Appspace 2602.0.0 release introduces a range of new features and improvements across Platform, Employee Communications, Digital Signage, Space Reservation and Visitor Management capabilities.   In this article:New Features & Updates Platform Employee Communications Digital Signage Space Reservation Visitor Management Appendix Release Schedule Information  27 March 2026, FridayNew Features & Updates Platform Features Description Centralized File Manager   Technical Info:Centralized File Management A new section, “Document Libraries,” has been added to the Spaces module in the admin console. It aggregates all files from across spaces into a single, searchable interface. Link Configuration   Technical Info: Configure Custom Link Behavior A Custom Link Behavior section has been added to Admin Console > Settings > Configuration > Employee Experience > Settings. This rule-based engine provides administrators with full control over how URLs are handled across the organization.  Employee Communications Features Description Content Acknowledgement   Technical Info:Content Acknowledgement for Pages and Stories Appspace introduces a “Read and Acknowledge” option for authors when publishing Pages and Stories. When enabled, content is presented with a requirement for users to formally acknowledge that it has been read, providing a reliable confirmation and a clear audit trail for critical communications. Newsletter Publish to Spaces   Technical Info:Create and Manage Newsletters Appspace enables content creators to publish newsletters directly to Communities and Channels. Members and followers are automatically notified via email, and the newsletter is displayed in the relevant feeds.  Digital Signage Features Description Support English Language Deselection In Translation Languages Settings   Technical Info:Configuring and Managing Device Settings in the Appspace Console Appspace updates the Translation Languages configuration at the location level to allow administrators to deselect English when a different primary language is required when selecting the language for the devices. Administrators are able to manage translation language selections more flexibly based on their environment needs. Allows English to be unselected as a translation language, provided that at least one other language is selected. Prevents a zero-selection state to ensure devices always have a valid language configuration; selecting “Unselect All” automatically reverts to English as the default and disables further interaction with the checkbox. BrightSign Custom Plugin Management System Task Templates   Technical Info: Device Tasks: Introduction & Download Appspace adds the following BrightSign custom plugin management task templates as System templates: BrightSign: Delete plugins BrightSign: List plugins BrightSign: Relink plugins BrightSign: Update plugins Google Sheets Passport   Technical Info:Create Google Drive Passport in Appspace The Google Drive passport now supports connecting and displaying data from Google Sheets. The passport configuration has been streamlined to support both Google Sheets and Google Slides within a single connection, reducing the need for multiple credentials.  Space Reservation Features Description Send Checkpoint Notifications for Provider and Plugin Bookings   Technical Info: Configure and Manage Workspace & Desk Reservations - Resource Rules Appspace Reservations enhances the checkpoint notification flow to ensure reminder notifications are sent for reservations created via providers and the Outlook plug in. Notifications are triggered for reservations created both before and within the checkpoint window. This enhancement applies to consent or form type checkpoints and service checkpoints. Deep Linking for Space Reservation Technical Info: Using Deep Linking for Quick Reservation Access Appspace Reservations introduces URL-based navigation for Space Reservation, enabling direct linking to specific reservation pages. Users can navigate to the Employee App under the Places module using a URL with associated parameters. Deep link parameters are now supported for the Workspaces, Building Pass, and At the Office tabs, allowing workspace lists to be rendered with the appropriate filters applied without requiring a manual refresh. Formatting in Concierge Comments   Technical Info: Manage Workspace, Desk, or Room Reservations - Concierge A new feature introduces basic rich text formatting options in Concierge Comments, allowing users to better structure and highlight important information. A toolbar is added to the comment input box with options such as bold, italic, bullet list, numbered list, and hyperlink. The comment input box is also updated with a default minimized state and no visible buttons. A Cancel button is added next to the Send button, and the Send button is disabled when the comment box is empty. Selecting Cancel returns the input box to its minimized state.  Visitor Management Features Description Visitor Management Module This release expands Visitor Management extensibility with new API endpoints for secure third-party identity processing and flexible visitor journey customization.    Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

Related products:Q2 2026 Carina 2602

Appspace 2601.4.2 Taurus

The Appspace 2601.4.2 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 14 March 2026, Saturday New Features & Updates Space Reservation Features Description Timestamps for Comments Technical Info: Manage Workspace, Desk, or Room Reservations - Concierge   Appspace users are now able to see timestamps for each Concierge conversation comment, improving traceability and clarity. Note  The year is not displayed in the timestamp for comments made in the current year.  Maintenance Releases AE-13921 - Unable to view the order summary modal when cross-launching a completed Service > Catering checkpoint from the View Checkpoint link, as it opens an empty page instead. AE-14208 - When attempting to view workplace/resource details in the iOS mobile app, certain visitor drop-in rule labels display raw translation keys instead of user-friendly text.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.

Related products:Q1 2026 Taurus 2601

Appspace 2601.0.11 Taurus

The Appspace 2601.0.11 release introduces a range of new features and improvements across Employee Communications capabilities. View other updates for this release here. In this article: New Features & Updates Employee Communications Maintenance Releases Appendix Release Schedule Information 12 March 2026, ThursdayNew Features & Updates Employee Communications Features Description Enhanced Workplace widget on the Employee App homepage Technical info: Map Viewer on Employee Communication Workplace Widget Appspace introduces an improvement to the Workplace widget on the Employee App homepage. A View Map button have been added and the building photo is now clickable. The View Map button is only displayed when a floor map is available, and the clickable photo redirects users to the building map view. If no floor map is uploaded, the image is not interactable.  Maintenance Releases AE-13977 - Library content fails to load in the user environment due to duplicate root folders being created for a library in the folders collection.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

Related products:Private CloudQ1 2026 Taurus 2601

Appspace 2601.2.9 Taurus

The Appspace 2601.2.9 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 7 March 2026, SaturdayMaintenance Releases AP-63110 - Unable to extend a user invitation in Private Cloud when the user is pending in MongoDB but the corresponding invitation is cancelled in MySQL, causing the user.invitation.extended outbox event to fail. AP-63143 - Unable to propagate the invitation GUID from user-service through platform and Connect when creating cloud/core users, causing a new GUID to be generated on activation and breaking the linkage to the pre-allocated license target. AP-63159 - Unable to resend and activate old pending invitations for lifecycle-enabled accounts without creating duplicate or dirty nodconnect.instanceaccess records, causing cloud-service to use an incorrect CloudGuid when creating the user. AP-63177 - Unable to access the signup URL for a resent user invitation in Private Cloud, as extending the invitation only updates the ExpiryDate while the InvitationStatus remains set to Cancelled. AE-13913 - Unable to save edits to an existing device group name in the Manage Device Groups modal, as the updated name reverts to the original when pressing Enter or clicking outside the textbox. 

Related products:Q1 2026 Taurus 2601

Appspace 2601.3.7 Taurus

The Appspace 2601.3.7 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 7 March 2026, SaturdayMaintenance Releases AP-63110 - Unable to extend a user invitation in Private Cloud when the user is pending in MongoDB but the corresponding invitation is cancelled in MySQL, causing the user.invitation.extended outbox event to fail. AP-63143 - Unable to propagate the invitation GUID from user-service through platform and Connect when creating cloud/core users, causing a new GUID to be generated on activation and breaking the linkage to the pre-allocated license target. AP-63159 - Unable to resend and activate old pending invitations for lifecycle-enabled accounts without creating duplicate or dirty nodconnect.instanceaccess records, causing cloud-service to use an incorrect CloudGuid when creating the user. AE-13913 - Unable to edit a device group name in Manage Device Groups without the action icons becoming disabled after clicking the text input again, giving the false impression that device management is unavailable until the input is clicked once more. 

Related products:Q1 2026 Taurus 2601