Skip to main content

What's new in the community?

Create and Manage Newsletters

This article provides administrators with the instructions to create and manage Newsletters in the Appspace.Prerequisites Create Newsletter Edit Newsletter Archive Newsletter Restore Newsletter The Newsletter module in Appspace brings together the tools needed for effective communication and content distribution, with configurable delivery schedules and curated content selections, all within a single, connected experience.This introduces a structured layer on top of existing content creation tools, allowing communicators to assemble newsletters featuring content from a defined time period. Users can curate content, schedule automated delivery, and ensure the right information reaches the right audiences at the right time.The Newsletter module includes the following features:Create and manage newsletters with configurable delivery dates and curated content. A newsletter dashboard listing scheduled and delivered newsletters. Filter newsletters by status (scheduled, delivered), author, audience, and date range, and campaign. Calendar view visualizing when newsletter content is scheduled to publish. Schedule automated email delivery to targeted audiences. Newsletters can be tied to campaigns, together with other content such as quick posts, praise, questions, polls, events, pages, stories, and broadcasts. PrerequisitesAccount Owner or Publisher role.  An Appspace Platform user license. An active Appspace public/private cloud user account. Create Newsletter To create a newsletter, perform the following steps:Log in to the Appspace console. Click the ☰ Appspace menu, and click Newsletter. Click +Create on the upper-left corner.  Enter the Name and Description of the newsletter. Click the Select date range field under Schedule and select a date range for the newsletter. You can select a preset (Next 7 days, Next 30 days, Next 90 days, or Next 12 months), or manually select a start date and end date from the calendar. Click Apply. Select the Time Zone for the newsletter or leave it to default as your location’s time zone. Click Create. The new newsletter is added to the All Newsletters list.Edit NewsletterTo edit a newsletter, perform the following steps:Log in to the Appspace console. Click the ☰ Appspace menu, and click Newsletter. The All Newsletters list displays the newsletters within the organization. You can select an option from the left bar to filter the list of newsletters. For example, select Active to view only active newsletters, or Scheduled to view only newsletters that are currently scheduled. On the newsletter list, click the ellipsis (…) at the end of the newsletter row and select Edit. Edit the Name and Description of the newsletter. Click the Calendar field under Schedule and edit the date range for the newsletter. Click Apply. Edit the Time Zone for the newsletter. Click Save. Archive NewsletterArchiving a newsletter deactivates it and removes it from the All Newsletters, Scheduled, and Sent lists, while preserving all associated content and analytics. This helps reduce the list of newsletters to only ongoing initiatives without permanently deleting past newsletters.For example, you can archive a newsletter once its scheduled end date has passed, and restore it later if needed to review performance data or reuse newsletter details for future planning.To archive a newsletter, perform the following steps:Log in to the Appspace console. Click the ☰ Appspace menu, and click Newsletter. The All Newsletters list displays the newsletters within the organization. You can select an option from the left bar to filter the list of newsletters. For example, select Scheduled to view only newsletters that are currently scheduled, or Sent to view newsletters that have been sent. On the newsletter list, click the ellipsis (…) at the end of the newsletter row and select Archive.  The confirmation window will appear. Click Archive. The newsletter is archived.Restore NewsletterTo restore a newsletter, perform the following steps:Log in to the Appspace console. Click the ☰ Appspace menu, and click Newsletter. The All Newsletters list displays the newsletters within the organization. You can select an option from the left bar to filter the list of newsletters. For example, select Scheduled to view only newsletters that are currently scheduled, or Sent to view newsletters that have been sent. On the newsletter list, click the ellipsis (…) at the end of the newsletter row and select Restore.  The confirmation window will appear. Click Restore. 

Ready to Win? Start the Appspace Exploration Challenge!

A warm welcome to everyone joining Commonspace, the new home for the entire Appspace user community! Whether you're an experienced user or just getting started, this is the place to connect with peers, share your knowledge, and find answers to your questions. The Exploration Challenge is On! To celebrate our growing community, we're kicking off a new challenge designed to help you get to know Commonspace and all it has to offer. The Exploration Challenge is a fun way to earn points and win prizes.Here's how it works:The challenge runs from now until December 5, 2025. The more you engage, the more points you'll receive. The top point-earners will be entered into a drawing for some awesome prizes! Winners will be announced on December 8, 2025.Ready to get started? Your points start accumulating as soon as you engage with the community. Here are some easy ways to start earning points today:Introduce yourself: Create a post in our welcome section and tell us a bit about yourself. Share your knowledge: Answer a question from another community member. Ask for help: Post a question you have about a project you're working on. Engage with content: Like, comment on, or share articles and posts from others.This challenge is all about exploring and connecting. The more you participate, the more you'll get out of this community. Check out the leaderboard of most active members to see where you stand. A Special Thank You to Our Early Adopters We also want to give a huge shout-out to our WOW participants and early adopters who helped us launch Commonspace with incredible energy and enthusiasm. Your participation in our initial challenge was invaluable, and we're so grateful for your contributions.Congratulations to the winners of the Engagement Challenge! We'll be reaching out to you directly to coordinate your prizes.Now, let's welcome everyone and start exploring!  

Meet Kirby: Your 24/7 virtual assistant

 We're excited to introduce Kirby, our new customer chat agent. Kirby’s here to make your experience smoother, faster, and easier — any time you need help.Think of Kirby as your personal assistant: available around the clock to answer questions, point you to the right Appspace resources, and guide you through common tasks in seconds.What’s a chat agent?A chat agent is an AI-powered assistant that feels like chatting with a real member of the Appspace team. Instead of searching through pages or waiting in a support queue, you can just type your question, and Kirby will respond instantly.Kirby isn’t a simple script. Using advanced Natural Language Processing (NLP), it understands what you mean — even if you phrase things differently than expected — so you get helpful, relevant answers every time.How to use KirbyYou’ll find Kirby in our Appspace Community website in the bottom-right corner. Just click the chat icon, type your question, and you’re ready to go.Tips for the best experience:Be clear and direct: The simpler your question, the faster Kirby can help. For example, “How do I reset my password?” works better than “I’m having trouble logging in.”  One question at a time: Kirby does best when you focus on a single topic per message. This helps it give you the most accurate response. Follow the prompts: Kirby may offer clickable options or ask you to clarify to narrow things down. Use Kirby for self-service support: Kirby is designed to handle common support needs — like pointing you to resources, explaining features, or giving troubleshooting tips. And if Kirby can’t answer your question or solve your issue, it will automatically open a case with our Customer Care team..Why you’ll love KirbyAlways available: Kirby never clocks out. Whether it’s late at night, early morning, a weekend, or even a holiday, you get the support you need, when you need it.Instant answers: Kirby responds right away, giving you the information you’re looking for in seconds.Faster service: By taking care of routine questions and tasks, Kirby frees up our Customer Success team to focus on the complex or sensitive issues that require a human touch. That means everyone gets faster, more focused help.Consistent info: Kirby draws from our Knowledge Center, so answers are accurate, up-to-date, and consistent — no matter when or how many times you ask.Speaks your language: With multilingual support, Kirby makes it easier for our global customers to get answers in the language they’re most comfortable with, removing barriers and improving the overall experience. Kirby is here to give you quicker, friendlier, more reliable support. Try it out next time you need a hand. We hope you’ll love the experience. 

📢 Planning Ahead: Important Update on Crestron TSS-7 & TSS-10 Devices

Service Continuity Alert: Crestron TSS-7 & TSS-10 Devices Reaching End-of-Life Important update regarding the Crestron TSS-7 and TSS-10 devices to ensure your ongoing service continuity. Crestron has confirmed the End-of-Life (EOL) status for this hardware. In alignment with this, Appspace support for the application running on these specific models will be updated on January 1, 2026. 📅 Our Next Steps Together As this date is fast approaching, we want to help you plan immediately. Our team is proactively reviewing the list of potentially affected devices in your environment. Your Customer Success Manager (CSM) will be contacting you directly this week to set up a quick review. We will discuss the necessary next steps and explore the best modern alternatives to ensure a seamless transition before the end of the year. Please keep an eye out for the communication from your CSM. We appreciate your attention to this and look forward to helping you with a smooth transition! 📚 Additional Information Resources For more detailed technical information on this change and Appspace's device lifecycle policies, please refer to the following resources: Appspace Device End-of-Life (EOL) Policy and Lifecycle: Learn more about the general policy and procedures for device EOL. Stay Up to Date on Supported Devices: View the current list of supported devices and get the latest updates.

Introduce Yourself!

Welcome Appspacers!  We're so glad you've joined the Appspace online community. We're a growing group of people who are passionate about creating great workplace experiences. Whether you're a new user, a seasoned pro, or just curious about Appspace, you've come to the right place.To help everyone get acquainted, we invite you to introduce yourself. It's a great way to meet fellow members, learn from each other, and start building connections.Here are a few prompts to get you started:Who are you and what do you do? What's your experience with Appspace? (No experience is fine too!) What are you hoping to learn or achieve in this community?To kick things off check out some intros from members of our Community Team below! You’ll see these friendly faces answering questions providing support and talking about all things Appspace. Can’t wait to meet you! 

Supported Devices - Appspace App for Mobile Devices

Appspace is a scalable, enterprise-grade, cloud-based SaaS (Software as a Service) platform, that enables organizations to centrally manage the publishing and distribution of content to thousands of endpoint devices. Appspace combines user-friendliness with powerful and robust features, enabling organizations to swiftly and securely deploy, manage, and control content of any kind from any location via a web browser. By utilizing our user-friendly HTML5-based Appspace App, we may present responsive content with exceptional broadcast and picture quality. In this article, we list all supported devices and operating systems that have been certified by Appspace based on our certification levels as detailed in our Introduction to Devices in Appspace guide.  ImportantAs there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that we actively test, as listed on this page. Reference models are device models that Appspace has tested in our product engineering lab. You may use devices that have similar specifications to the reference models listed, however, we recommend you work with a systems integrator or an Appspace reseller to ensure the target devices are suitable for your deployment type and specific use case. If you do not have such a partner, please contact us and we’ll be happy to make some introductions. In order to ensure optimal performance, security, and compatibility with Appspace’s latest features, please review our Appspace Device App version support policy. NoteSee the follow articles for information related to certified and built in device support. Supported Devices - Appspace App for Certified Devices Android BrightSign Chrome OS iOS LG webOS Linux Ubuntu MacOS MediaVue Microsoft Windows Samsung Smart Signage Platform (SSSP) Tizen Universal Windows Platform (UWP) Cisco Interactive Experience Platform (IEC) Supported Devices - Appspace App Built In Devices Cisco Webex and Collaboration Endpoints (CE) Crestron IAdea Logitech Mersive Neat Poly   The Appspace App for Employees is specifically designed for mobile devices while providing all the same functionality as the Employee View on web browsers. This is ideal for employees as it provides quick access to corporate content, perform workspace reservations, or schedule meetings with colleagues right off their mobile devices. AndroidMinimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version Android 10 Samsung Galaxy A Samsung Galaxy A02S Employee Experience Streaming via Google Play Store Appspace 8.0   Google Pixel 2  Guides Configure Employee View on Mobile DevicesiOSMinimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version iOS 17 iPhone iPhone 13 Employee Experience Streaming via Apple App Store Appspace 8.6 iOS 15 iPhone iPhone 12 Appspace 8.0  Guides Configure Employee View on Mobile Devices

Community Statistics

1,022
Topics
132
Replies
621
Members

Most active members

This Week's Challenge

🏆 Exploration Challenge: Final Push! 🚀

The leaderboard **resets every Monday!** This is your best chance to grab the top spot. But hurry! The main Exploration Challenge ends on 12/5!

🎯 How to Dominate This Week's Leaderboard

Focus on these high-impact activities to quickly earn points:

  • 💡 **Ask a thoughtful question** that sparks discussion.
  • ✅ **Answer a question** with a clear, helpful solution.
  • 🤝 **Share your knowledge** with other Appspace users via a new post.

Don't wait! Jump in, share your expertise, and show everyone what you've got before the next reset.

🚨 **FINAL REMINDER:** Clock's Ticking! Your Last Chance to Explore, Engage, and Win!
Show full leaderboard
This Week's Challenge

🏆 Exploration Challenge: Final Push! 🚀

The leaderboard **resets every Monday!** This is your best chance to grab the top spot. But hurry! The main Exploration Challenge ends on 12/5!

🎯 How to Dominate This Week's Leaderboard

Focus on these high-impact activities to quickly earn points:

  • 💡 **Ask a thoughtful question** that sparks discussion.
  • ✅ **Answer a question** with a clear, helpful solution.
  • 🤝 **Share your knowledge** with other Appspace users via a new post.

Don't wait! Jump in, share your expertise, and show everyone what you've got before the next reset.

🚨 **FINAL REMINDER:** Clock's Ticking! Your Last Chance to Explore, Engage, and Win!
Show full leaderboard
Terms & ConditionsCookie settingsAccessibility statement