I have one issue when I tried to register one device
The device is not showing the code to register; it’s showing “Contact Appspace support for more information. Looks like we cannot retrieve your registration code”.
The device is connected to network, and I downloaded the version for brightsign 2.93.0 from appspace.
Hello Jose,
Thank you for reaching out about this issue. It looks like connecting with Appspace Customer Care will be your best option moving forward, as the directive states.
Here’s a helpful article to show our options for connecting with the support team: Contact Appspace Support. Thank you for reaching out!
AppSpace won’t hand out a provisioning code if your time is set incorrectly.
ie. Your device thinks it’s 4 hours ago.
Make sure your time and time-zone are set. Also potentially the NTP server.
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