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Is there any way to obtain from Appspace the unique identifier (number etc) for a meeting that has been scheduled?  Is there any way to retrieve that identifier or have it confirmed to show up on the admin screens? Thank You

Hi,When using Export devices, the export does not include key network and identity details - specifically the device serial number, MAC address, and IP address.I am currently aligning BSN Cloud with Appspace devices. For this purpose, it would be extremely helpful if the device serial number were included in the export so it can be used as a reliable reference for linking the two datasets.At the moment, the export only includes:GUID Name Description Application GUID Application Name Group GUID Group Name tagsXXIncluding the following fields would be much more valuable:Device name Type Sync Status Location Group Version App update status IP MAC Serial numberIt’s possible that I may be missing a configuration setting. However, when selecting Export devices…, there are no prompts for inputs or export options/requirements, so it’s unclear how to enable additional fields in the export.Could you please confirm whether serial number / MAC / IP are intentionally excluded, and if so, whether th

 We're excited to introduce Kirby, our new customer chat agent. Kirby’s here to make your experience smoother, faster, and easier — any time you need help.Think of Kirby as your personal assistant: available around the clock to answer questions, point you to the right Appspace resources, and guide you through common tasks in seconds.What’s a chat agent?A chat agent is an AI-powered assistant that feels like chatting with a real member of the Appspace team. Instead of searching through pages or waiting in a support queue, you can just type your question, and Kirby will respond instantly.Kirby isn’t a simple script. Using advanced Natural Language Processing (NLP), it understands what you mean — even if you phrase things differently than expected — so you get helpful, relevant answers every time.How to use KirbyYou’ll find Kirby in our Appspace Community website in the bottom-right corner. Just click the chat icon, type your question, and you’re ready to go.Tips for the best experience:B

Appspace 2602.0.4 delivers updates to Space Reservation, including retention management for reservations linked to disconnected resources.Preview: April 10, 2026    Public Cloud: April 10, 2026    Private Cloud: April 21, 2026 In this releaseSpace Reservation Appendix Space Reservation Feature What changed Affects Canceled and deleted reservations Admins can now configure a global retention period that defines how long reservations linked to disconnected resources are kept before being automatically purged. Reservations soft-deleted due to a disconnected resource automatically reactivate when the resource is restored, applying to future reservations dated after the triggering event. IT Admin   Appendix Release schedule informationThe following is the release management schedule as per our Release Calendar for Public Cloud:New Appspace functionality and major platform optimizations are released under a quarterly release cycle, scheduled at 8:00 pm CST on Friday. Schedule

Appspace 2602.0.3 delivers AI Assistants for the platform and service request improvements for Space Reservation.Preview: April 7, 2026    Public Cloud: April 10, 2026    Private Cloud: April 21, 2026 In this releasePlatform Visitor Management Appendix Platform Feature What changed Affects Assistants module Account admins can now build and manage custom AI assistants directly from the admin console under Settings > Assistants. Administrators can design purpose-built conversational assistants with configurable names, descriptions, and system instructions, integrate with external systems via MCP connections, and automate workplace workflows — from guiding visitors through on-site processes to helping employees find resources, book spaces, or surface relevant content. IT Admin Employee Visitor  Visitor Management Feature What changed Affects Multi-resource service requests Service requests can now be associated with each individual resource in a multi-resou

Track Engagement and Measure Content Performance: Appspace Intranet Analytics Guide Appspace provides a range of analytics and insights tools designed to help Admins and Publishers understand how employees interact with internal communications and intranet content. These tools span the Admin Console and the Employee View, covering everything from high-level engagement trends down to individual post performance.This guide walks you through accessing insights in the Console and Employee View, understanding what each metric means, using the AI Insight Assistant, and working with reports and exports. What This Guide CoversThis guide walks you through the following:Accessing insights in the Console, including Space Insights, the Analytics Dashboard, Search Insights, and Campaigns Viewing feed-level insights for Channels, Communities, and Topics in the Employee View Viewing content-level insights for individual Stories, Pages, and Posts Using the AI Insight Assistant to ask questions about y

Important: Deadline: April 30, 2026Cisco is retiring the legacy V1 Control Hub integration on April 30, 2026. This article walks you through what’s changing, why it matters, and how to complete your migration before the deadline. What’s new in V2 Feature V1 (legacy) V2 (new) Connection stability Standard Enhanced, more robust Navigator support Limited Full (Paired & Standalone) Admin authentication Standard cross launch Improved per-user cross launch Deprecation status Retiring April 30, 2026 Active & supported  What happens to your existing content The migration is designed to be low-disruption. Here’s what to expect:Content, device settings, and licenses transfer automatically — no need to rebuild playlists from scratch. A quick post-migration audit is recommended — in rare cases, some content may need to be republished to ensure uninterrupted playback. How to migrate Review the step-by-step migration guide (link below). Start with a small set of test

Create and Send Newsletters in Appspace: Your Guide to Building, Scheduling, and Tracking Email Communications With the newsletters feature, Administrators can easily create email newsletters by selecting content, curating their layout using a template, and scheduling them for automated delivery to a selected audience.Newsletters work as an email-based communication tool that can be used independently or alongside your Appspace intranet. When an intranet is configured, you can pull existing Posts, Stories, and Pages directly into your newsletter layout.This guide is designed to help you understand how newsletters work in Appspace and how to use them effectively. You will learn how to build a newsletter from scratch, format and structure your content, control who sees what with block-level permissions, drive action with CTA buttons, target the right audiences, and measure results with Insights. By the end, you will have everything you need to plan, build, and deliver newsletters that ke

We all know the "To-Do" list for IT never actually gets shorter. Between managing a hybrid workforce, maintaining site security, and ensuring seamless hardware integration, there’s always a new hurdle to clear. 🚧What’s the biggest IT challenge your organization is currently facing, and how are you using Appspace to help tackle it?Are you leveraging the platform to solve things like: Hybrid Work Complexity: Using Space Reservation and Wayfinding to manage office capacity and desk-hoteling? 🏢 Security & Compliance: Utilizing the Broadcast tool for instant emergency alerts or mandatory safety checkpoints? 🚨 Hardware Consolidation: Reducing your footprint by running built-in integrations on your existing SOC displays or room scheduling panels? 📺 Identity Management: Automating user access and permissions through SSO and SCIM integrations? 🔐 Drop a comment below! Whether it’s a clever automation, a specific integration, or just a way you’ve simplified your device management—w

Launching an Employee Wellness Program is one thing—but making sure it actually resonates with a busy, hybrid workforce is the real challenge. 🧘‍♀️✨We’ve seen some incredible ways HR teams use Appspace to take wellness off the "to-do list" and into the daily workflow.How have you used Appspace to launch a wellness initiative, and what were the clearest signs it was making a real difference? Maybe you’ve utilized: The "Wellness Minute" Card: Rotating quick mental health tips or "desk yoga" prompts on Digital Signage in high-traffic areas? 🍎 A Dedicated Wellness Channel: Creating a go-to spot for EAP resources, gym discounts, or meditation tracks? 📲 Reservation Reminders: Adding custom "Clean Desk" or "Quiet Zone" messaging directly within the Space Reservation flow? 🏢 Broadcast Alerts: Sending out a "Global Recharge" notification to encourage everyone to step away for a break? 📣 How did you know it was working? Was it a surge in positive comments on your posts? A shift in you

In Facilities Management, we all know that even the best-laid plans—whether it’s a seamless office move, a routine renovation, or a standard safety drill—can take a sudden left turn. 🎢When things didn't go according to plan, how did you use Appspace to pivot and keep everyone informed?We want to hear your "save the day" stories! 📢 The "Emergency Pivot": Did an urgent maintenance issue lead you to trigger a site-wide Broadcast alert to every screen in the building? 🚨 The "Renovation Shuffle": Did you have to quickly update a Floor Plan or toggle specific desks as "Unavailable" in Space Reservation to keep people out of a construction zone? 🏗️ The "Move-In Mix-up": Did you use a dedicated channel to provide real-time packing instructions or wayfinding updates when a move schedule shifted? 📦 The "Safety Success": Did you use Digital Signage to provide live instructions or "All Clear" messages during a drill gone rogue? 🏃‍♂️ Drop your story in the comments below! 👇Tell us what

In the world of Employee Comms, we all have that one "Old Reliable"—the layout or module configuration that we know will actually get employees to stop, read, and engage.Whether you’re architecting a new Intranet landing page or simply pushing a quick update, I’m curious:What is the one module or "content stack" you keep coming back to?Instead of sharing screenshots (we know how tricky internal privacy can be!), just tell us the logic behind it. For example: The "News & Action" Stack: A hero banner for the "Why," followed immediately by a Quick-Link grid for the "How." The "Culture Loop": A mix of the Social/People module paired with a simple Employee Recognition card. The "TL;DR" Sidebar: Using a specific text-heavy card on the left with a "Key Resources" list on the right. The "Event Driver": A countdown timer paired with a direct "Register Now" call-to-action card. Drop a comment and describe your "signature move" below! What makes it your favorite? Is it the high click-th

Microsoft Teams Rooms Integration: What's Changed and What You Need to Know The process for configuring Microsoft Teams Rooms (MTR) devices for digital signage in Appspace has been updated. If you previously set up MTR devices using the Advanced Registration workflow, this guide explains what changed, what it means for your existing devices, and best practices for managing registrations going forward.For step-by-step instructions on setting up MTR integration from scratch, see Register Microsoft Meeting Room Devices via MTR PMP.Important: The Microsoft Teams Rooms integration is currently in limited release through Microsoft's TAP (Technology Adoption Program). For the latest information on availability and rollout, refer to Microsoft's roadmap. Key BenefitsStreamlined Setup — The new Integrations tab consolidates MTR configuration into a familiar workflow, similar to how Zoom devices are set up. Default Location Selection — Choose a default registration location and change it between

Is there a way to assign device properties in bulk? Specifically card.room.roomidWe have an upcoming deployment that has a few hundred devices with various API associated with the room IDs and this would be ideal if we could upload via CSV rather than updating each individual device’s local properties.Thanks

The Appspace 2602.1.0 release introduces a range of new features and improvements across Platform, Digital Signage, and Space Reservation capabilities. View other updates for this release here. In this article: New Features & Updates (2602.1.0)  Platform Digital Signage Space Reservation Appendix Release Schedule Information   10 April 2026, FridayNew Features & Updates (2602.1.0)  Platform Features Description User Profile Enhancements In this release, Appspace enhances the employee profile experience with a new Profile Configuration page for organizing and customizing profile fields, introduces richer field input types for better data capture, and improves discoverability through an upgraded People Directory with dynamic filters and an enhanced Global Search that indexes profile attributes.   Digital Signage Features Description Signage Content Calendar Appspace now allows content managers to access the calendar view and configure content scheduli

Prerequisites Accessing Document Libraries Searching and Filtering Files Viewing File Metadata Performing Bulk Actions Appspace introduces a centralized file manager in the admin console, providing administrators with complete visibility and control over all files shared across the platform. Rather than files being scattered across individual spaces, channels, and topics with no unified way to audit or manage them, the file manager aggregates all content assets into a single, searchable interface. Administrators can search, filter, preview, and take bulk actions on files, enabling faster compliance audits, better storage management, and reduced risk across the organization.PrerequisitesAccount Owner or Administrator role. An Appspace Platform user license.Accessing Document LibrariesA new Document Libraries section is now available in the Spaces section of the Appspace admin console, displaying all files from Spaces, Channels, and Topics in a unified grid or list view.Log in to the A

The Schedule Viewer introduces a new view within the Appspace reservation booking experience that allows users to see invitees' calendars in real time. Similar to the calendar interface of Microsoft Outlook and Google Calendar, it helps organizers quickly identify common availability across all participants and select the best time slot and space accordingly. This ensures a seamless, efficient experience for coordinating meetings without leaving the Appspace platform, with the following features:Displays resource and invitees’ availability side-by-side in a timeline or grid layout, in a mobile responsive view. Real-time integration with connected calendar systems (e.g., Microsoft 365 or Google Workspace) to display resource and attendee availability.Feature AvailabilityThis Schedule Viewer is available for the following sections:Employee View > Reservation Employee View > Reservation > Approval Employee View > Places Employee View > Places > View Maps Employee View &g

The Employee Experience settings provide administrators with a centralized space to manage and customize the employee-facing interface within the Appspace platform. These settings can be accessed via Settings > Configuration > Employee Experience in the Appspace Console.Through the Employee Experience configuration, administrators can tailor various aspects of the interface to align with organizational needs, including navigation structure, banners, apps, themes, presence, social features, org chart, search, and general settings. These configurations ensure a consistent and engaging experience for employees across the platform. In this article:Prerequisites Navigation Configure Navigation Menu Add URL Navigation Links Add and Configure Mega Menu Banner Configure Banner Content Type Apps Configure Third-Party Apps Manage Third-Party App Categories Themes Add Location-based Themes Search and Edit Location-based Themes Presence Social Configure Reactions Configure Comments

 Appspace offers three specialized license types — Workplace Communication, Space Reservation, and Visitor Management — for organizations that need access to a specific subset of features rather than the full functionality included with Premium User licenses. This article outlines what each license includes and its limitations. License Overview The table below summarizes which modules are available with each license type. People Directory, Apps, and Broadcasts are available to all three license types.Workplace Communication Space Reservation Visitor Management Available with All Newsfeed Places Visitors People Directory Quick Posts Reservations — Apps Explore — — Broadcasts Events — — — Videos — — —  Workplace Communication License Designed for employees who need access to internal communications and content but do not need space booking or visitor management capabilities.What's IncludedNewsfeed — View recently published content tailored to you

Prerequisites Enabling Read and Confirm as an Author Acknowledging Content as an End-User Tracking Acknowledgement Status Automated Notifications & Reminders This update introduces a Read and Acknowledge feature for Pages and Stories in Appspace. Authors of critical communications such as policy updates, safety procedures, or mandatory training materials can now require their audience to formally confirm they have read and understood the content. This moves beyond passive view tracking to provide a reliable, active confirmation with a clear audit trail, addressing compliance and accountability needs across the organization.PrerequisitesAccount Owner or Publisher role.  An Appspace Platform user license.Enabling Read and Confirm as an AuthorWhen creating or editing a Page or Story, authors can now activate the Read and Confirm option to make acknowledgement mandatory for their target audience.On the Home page, navigate to the Pages or Stories by clicking explore and selecting the