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The Appspace 8.12-ac.4.3 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 6 Dec 2025, Saturday Maintenance ReleasesAE-13615 - MongoDB query performance in the reservation-service was degraded when inefficient COLLSCAN operations were triggered by underlying code logic issues.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalatio

The Appspace 8.12-ac.3.6 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 6 Dec 2025, Saturday Maintenance ReleasesAE-13615 - MongoDB query performance in the reservation-service was degraded when inefficient COLLSCAN operations were triggered by underlying code logic issues.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalatio

The Appspace 8.12-ac.2.13 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 2 Dec 2025, Tuesday Maintenance Releases AP-60164 - A null reference exception occurred in the CalendarResourceEventProvider.DeclineRoomsFromProviderSideForConflictedEventsAsync() method, which led to failures during room and desk booking conflict processing in the Space Reservation module. AP-60165 - A null reference exception in the ResourceReservationService.FilterLinkedResourceReservationRules method led to failures during event synchronization when creating reservations with connected resources. AE-13575 - Bulk profile updates for pending users in SSO-require

I need to have one Remote to control Both  the Samsung TV and media player Assuresd version MVOS: 25.10.01.04 For Appspace App , I ,e My Samsung TV remote contra BN59-01180B can only  move left and right  , enter control not working   , further can I create a new Remote control settings/buttons  on the  Appspace application and it will match the Samsung remote  

Hi everyone 👋I’ve started exploring and testing the Visitor Management feature and wanted to get your thoughts.Does anyone use it regularly and have tips on how to make the most of it?Also, do you find it helpful that visitor bookings show up in both Reservations and the Visitors tab? It can get a bit tricky to filter between room bookings, desk bookings, and visitor bookings in the Reservations tab.Thanks,Michaela

The Appspace 8.12-ac.3.5 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. 2 Dec 2025, TuesdayMaintenance Releases AP-60329 - The Post button on the Sharebox was incorrectly disabled as a result of a discrepancy in default posting rules for certain post types between the community and content feed. AP-60331 - After adding a new translation in the editor, the page intermittently displayed a blank screen when missing conditional checks occurred during article content loading.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be relea

The Appspace 8.12-ac.3.4 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. 1 Dec 2025, MondayMaintenance Releases AP-60054 - Duplicate migration executions with different TransactionId values occur when multiple ScheduleElapsedEvent triggers in a Kubernetes multi-pod environment cause the same migration to run concurrently. AP-60188 - An error occurs when a null reference exception is triggered in ResourceReservationService.FilterLinkedResourceReservationRules, which disrupts event synchronization for reservations. AP-60193 - An error occurs when a null reference exception in CalendarResourceEventProvider.DeclineRoomsFromProviderSideForConflictedEventsAsync interrupts room and des

Most of our devices are showing ‘Out of Sync’. What does this change when the device reads, ‘Out of Sync’ and how to get it back ‘In Sync’? 

This article provides administrators with the instructions to create and manage Newsletters in the Appspace.Prerequisites Create Newsletter Edit Newsletter Archive Newsletter Restore Newsletter The Newsletter module in Appspace brings together the tools needed for effective communication and content distribution, with configurable delivery schedules and curated content selections, all within a single, connected experience.This introduces a structured layer on top of existing content creation tools, allowing communicators to assemble newsletters featuring content from a defined time period. Users can curate content, schedule automated delivery, and ensure the right information reaches the right audiences at the right time.The Newsletter module includes the following features:Create and manage newsletters with configurable delivery dates and curated content. A newsletter dashboard listing scheduled and delivered newsletters. Filter newsletters by status (scheduled, delivered), author, a

I work for a health system that spans several states. We have started adding some of our campaign content on our digital screens and have used QR codes on several. We don’t generally get many people scanning them. Has anyone else had success with using QR codes on their screens and if so, what type of content are people accessing with them?

A warm welcome to everyone joining Commonspace, the new home for the entire Appspace user community! Whether you're an experienced user or just getting started, this is the place to connect with peers, share your knowledge, and find answers to your questions. The Exploration Challenge is On! To celebrate our growing community, we're kicking off a new challenge designed to help you get to know Commonspace and all it has to offer. The Exploration Challenge is a fun way to earn points and win prizes.Here's how it works:The challenge runs from now until December 5, 2025. The more you engage, the more points you'll receive. The top point-earners will be entered into a drawing for some awesome prizes! Winners will be announced on December 8, 2025.Ready to get started? Your points start accumulating as soon as you engage with the community. Here are some easy ways to start earning points today:Introduce yourself: Create a post in our welcome section and tell us a bit about yourself. Share you

 We're excited to introduce Kirby, our new customer chat agent. Kirby’s here to make your experience smoother, faster, and easier — any time you need help.Think of Kirby as your personal assistant: available around the clock to answer questions, point you to the right Appspace resources, and guide you through common tasks in seconds.What’s a chat agent?A chat agent is an AI-powered assistant that feels like chatting with a real member of the Appspace team. Instead of searching through pages or waiting in a support queue, you can just type your question, and Kirby will respond instantly.Kirby isn’t a simple script. Using advanced Natural Language Processing (NLP), it understands what you mean — even if you phrase things differently than expected — so you get helpful, relevant answers every time.How to use KirbyYou’ll find Kirby in our Appspace Community website in the bottom-right corner. Just click the chat icon, type your question, and you’re ready to go.Tips for the best experience:B

Service Continuity Alert: Crestron TSS-7 & TSS-10 Devices Reaching End-of-Life Important update regarding the Crestron TSS-7 and TSS-10 devices to ensure your ongoing service continuity. Crestron has confirmed the End-of-Life (EOL) status for this hardware. In alignment with this, Appspace support for the application running on these specific models will be updated on January 1, 2026. 📅 Our Next Steps Together As this date is fast approaching, we want to help you plan immediately. Our team is proactively reviewing the list of potentially affected devices in your environment. Your Customer Success Manager (CSM) will be contacting you directly this week to set up a quick review. We will discuss the necessary next steps and explore the best modern alternatives to ensure a seamless transition before the end of the year. Please keep an eye out for the communication from your CSM. We appreciate your attention to this and look forward to helping you with a smooth transition! 📚 Addit

i have a one page power point that i want to share on my channel and display only that card. how do i do it without having to remove all of my cards on the channel that i use?

Welcome Appspacers!  We're so glad you've joined the Appspace online community. We're a growing group of people who are passionate about creating great workplace experiences. Whether you're a new user, a seasoned pro, or just curious about Appspace, you've come to the right place.To help everyone get acquainted, we invite you to introduce yourself. It's a great way to meet fellow members, learn from each other, and start building connections.Here are a few prompts to get you started:Who are you and what do you do? What's your experience with Appspace? (No experience is fine too!) What are you hoping to learn or achieve in this community?To kick things off check out some intros from members of our Community Team below! You’ll see these friendly faces answering questions providing support and talking about all things Appspace. Can’t wait to meet you! 

The Appspace 8.12.0-ac.4.2 release introduces the new Newsletter feature in Employee Communications and includes important maintenance enhancements. View other updates for this release here. 1 Dec 2025, MondayNew Features & Updates (ac.4.2) (Preview) Employee Communications Features Description Newsletter Technical Info: Create and Manage Newsletters Account owners and publishers can create, customize, and publish newsletters to targeted audiences using the enhanced newsletter editor, enabling more effective communication and audience engagement.  Maintenance Releases AE-13345 - Adding a SharePoint document library to a community in the Employee App limits the SharePoint Specific Folder dropdown to the first 20 folders in alphabetical order, preventing users from selecting additional folders when more than 20 exist. AE-13398 - In the Space Reservation module, recurring event updates with multiple conflicted resources trigger the Reservation Service to send an

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in the Appspace App version 2.91 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls.ImportantBeginning January 1, 2025, Appspace will implement a new Device App Version Lifecycle Policy to ensure optimal performance, security, and feature compatibility. This policy introduces a 9-month rolling support window for Appspace device apps.To learn more about this policy and how to keep your devices updated, please refer to the Appspace Device App Version Lifecycle Policy in the Appspace Knowledge Center.NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile.NoteAdditional release notes for Devices & Built-In Apps:Versions 2.81-2.89 Ve

Appspace is a scalable, enterprise-grade, cloud-based SaaS (Software as a Service) platform, that enables organizations to centrally manage the publishing and distribution of content to thousands of endpoint devices. Appspace combines user-friendliness with powerful and robust features, enabling organizations to swiftly and securely deploy, manage, and control content of any kind from any location via a web browser. By utilizing our user-friendly HTML5-based Appspace App, we may present responsive content with exceptional broadcast and picture quality. In this article, we list all supported devices and operating systems that have been certified by Appspace based on our certification levels as detailed in our Introduction to Devices in Appspace guide.  ImportantAs there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that we actively test, as list

NEW VERSION!Appspace is a scalable, enterprise-grade, cloud-based SaaS (Software as a Service) platform, that enables organizations to centrally manage the publishing and distribution of content to thousands of endpoint devices. Appspace combines user-friendliness with powerful and robust features, enabling organizations to swiftly and securely deploy, manage, and control content of any kind from any location via a web browser. By utilizing our user-friendly HTML5-based Appspace App, we may present responsive content with exceptional broadcast and picture quality. In this article, we list all supported devices and operating systems that have been certified by Appspace based on our certification levels as detailed in our Introduction to Devices in Appspace guide.  ImportantAs there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that we actively t

The Appspace 8.12-ac.4.1 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 25 Nov 2025, Tuesday Maintenance ReleasesAP-59948 - The Knowledge Center link for Microsoft 365 permissions on the Passports page directed users to an incorrect URL resulting in a "Page not Found" error. AP-60085 - Hovering over a user mention in a post on the Home EA page caused the post to break or become unresponsive instead of displaying the user profile preview card or tooltip. AP-60087 - Hovering over a user mention in a published story or page caused the page to crash and become unresponsive instead of displaying the user profile preview card or tooltip.  App

The Appspace 8.12-ac.2.11 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 25 Nov 2025, Tuesday Maintenance ReleasesAP-59966 - Concurrent migrations may run multiple times within a single Kubernetes pod due to a race condition in event handling and non-atomic status checks, leading to duplicate executions with different TransactionIds AE-13421 - User invitation emails did not display the logo images configured in account settings when sent from the Private Cloud environment. AE-13535 - The IoT sensor import template downloaded from Reservations Settings appeared as an HTML file instead of an XLSX file in public and preview cloud environme

IoT Sensor Framework - Cisco Meraki Environmental Sensor Integration: Technical Guide IntroductionThis guide provides technical information and configuration steps for integrating Cisco Meraki environmental sensors using the new system driver in Appspace 8.10.0-ac.1. This integration allows the Appspace platform to leverage environmental data within the Reservation module.The driver automatically appears once the Reservation IoT Service is deployed. It processes data from Meraki MT-15 environmental sensors via their webhook system, capturing and storing seven sensor metrics (i.e. temperature, air quality, ambient noise, humidity, CO2, PM2.5, TVOC) in the Appspace database. Key BenefitsThe Meraki IoT driver offers several benefits for monitoring facilities and managing data: Real-Time Environmental Metrics: Capture and consolidate seven critical sensor metrics in real-time within the Appspace database. Unified Data: Seamlessly feed data from Meraki webhooks directly into Appspace for a

Reservation Services 1.0 & 2.0Feature Comparison and Setup Guide Reservation Services 2.0 represents a major upgrade to the Services module. This update provides a centralized area in the Appspace Console for configuring Services as well as customizable forms and expanded workflow functionality.For customers transitioning from Reservation Services 1.0, these differences are substantial. This guide will explain the key distinctions between the two versions and detail how to leverage Version 2.0 effectively moving forward. Key benefitsCentralized Management: Provides a single, centralized area on the Appspace Console for managing all service types (Catering, Business, etc.). Custom Form Flexibility: Offers greater ability to customize service forms to capture all necessary information upfront, reducing follow-up requests. Concierge Order Tracking: Empowers Concierge users with a dedicated view to efficiently track and manage incoming service requests. What this guide coversService Cr

Welcome to the Community! We are excited to have you join us and eager to help you get started. This article will guide you through the essential steps to become active and engaged in our vibrant Community.Create Your ProfileThe first step to getting started is creating your profile. A well-complete profile helps other Community members know more about you, fostering better interaction. Follow these steps to complete your profile:Click on your profile icon in the top-right corner of the screen. Select My Profile from the dropdown menu. Select Edit Profile Fill in your details like name, picture, and any other relevant information. Select Save Changes to update your profile.Tip: Use a clear profile picture and write a brief bio to make your profile stand out.Navigate the CommunityOnce your profile is set up, it's time to explore! Here’s a quick guide to navigating our Community:Home Page: This is your navigational dashboard, showing trending topics, and  links to learn more about Appspa

The Appspace 8.12.0-ac.4 release introduces a range of new features and improvements across Space Reservation, and Digital Signage capabilities.  In this article: New Features & Updates (ac.4) (Preview) Space Reservation Digital Signage Appendix​​​​​​​ Release Schedule Information 21 Nov 2025, FridayNew Features & Updates (ac.4) (Preview) Space Reservation Features Description VergeSense Integration for Space Reservation VergeSense has been added as a supported IoT driver for space reservation events. This integration enables the Appspace platform to utilize VergeSense sensors for enhanced occupancy detection and management within reservation workflows.  Digital Signage Features Description Obsolete Application Version Management Technical Info: Device-Level Pinning Location-Level Pinning To improve the reliability of software updates, the platform now provides clear identification and handling of obsolete or unsupported application versions. When a