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Hi, using the system primarily as a room booking system and we have several development requests and observationscurrently we are using the hospitality and services to create checkpoints to deliver request but we are constantly developing them and it appears we cannot have a full silo test service request and so development causes issues in live?  

ImportantThese pre-release notes are a work in progress. All described features are under development, and some documentation is currently in technical review. Updates will be provided once the features are finalized and ready for release. The Appspace 2601.3.3 release introduces new features and enhancements across Space Reservation, Employee Communications, Digital Signage, and Platform capabilities. In this article: New Features & Updates Space Reservation   Maintenance Releases  Appendix Release Schedule Information  28 February 2026, FridayNew Features & Updates Space Reservation Features Description Complete Permission for Service Checkpoints The concierge permissions settings have been enhanced with a new “Complete” permission. This allows concierge users to complete service checkpoints in pending status on behalf of other users, streamlining workflows and improving operational efficiency.   Methods to Complete Checkpoints Concierge users can now co

Hello! In utilizing the Schedule Board Integration with Microsoft Office 365, I’m currently only able to show the schedule for specific Conference Rooms. Wondering if there’s a way to use this feature to display a specific Calendar’s events instead?Look forward to receiving feedback/support regarding this topic. 

Hey Community,We wanted to let you know about an important update for those of you using Cisco Webex devices. We are now supporting the new Cisco Control Hub V2 integration 🚀This is a Cisco-led update designed to bring you better stability and new capabilities. While the legacy V1 integration isn't going away immediately, Cisco has announced it will be deprecated on April 30th, 2026. We encourage everyone to make the switch sooner rather than later!What’s new in V2?Per User Cross Launch: Smoother authentication for individual users. Navigator Support: Full support for both Paired and Standalone Navigators.Migration is easy: The best part? It’s a seamless transition. Your content, device settings, and licenses carry over automatically—no need to reconfigure your playlists.Check out the full migration guide attached.Note: While the transition is usually seamless, there is a potential issue where content may need to be republished in some instances to ensure proper playback.

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Appspace is a scalable, enterprise-grade, cloud-based SaaS (Software as a Service) platform, that enables organizations to centrally manage the publishing and distribution of content to thousands of endpoint devices. Appspace combines user-friendliness with powerful and robust features, enabling organizations to swiftly and securely deploy, manage, and control content of any kind from any location via a web browser. By utilizing our user-friendly HTML5-based Appspace App, we may present responsive content with exceptional broadcast and picture quality. NoteThe Appspace App for Devices is typically updated each month. Each release of the App will be supported for nine months after the release date.  See the Appspace App for Certified Devices - Currently Supported Versions article for links to articles for each supported app version. In this article, we list all supported devices and operating systems that have been certified by Appspace based on our certification levels as detailed in o

This article describes how to prepare, deploy, verify, and remove custom BrightScript plugins on BrightSign devices using Device Tasks in the Appspace console. In this article:Prerequisites Update Plugins List Plugins Relink Plugins Delete Plugins  Prerequisites An Appspace account with permission to manage devices. A BrightSign device registered and online in the Appspace console. Appspace for Devices app version 2.94.0 or later. BrightSign custom plugin device task templates (included in the attached .zip file) imported to the Device Tasks extension.   Update Plugins To update plugins using BrightSign-specific templates, run brightsign_-update-plugins.admpkg to manage custom plugins. What it does Copies new or updated plugin files into the BrightSign plugins/ directory. Overwrites existing files with the same name (used for version updates). Typical use cases Deploying a new custom plugin to one or more BrightSign devices. Rolling out updated plugin versions. Re‑pushing a

This article provides instructions to configure the preferred user interface language in the Appspace Console.(New) Appspace supports language localization in the Appspace Console for the following sections:Top Bar and Side Bar Dashboard Content and Widgets Library Posts Channels Spaces Campaigns Newsletters Audiences Broadcasts Devices Users Locations Reservations Services Visitors Analytics Integrations Settings > Configuration ReportsNoteUser-generated names (such as templates and locations) are not translated. The following parts and subsections of the Appspace Console are currently not translated: Dashboard Banner Library > Card Themes > Card Templates Devices > Device Tasks System > Audit Logs Settings > Account Settings Appspace currently supports the following languages:Arabic Catalan Czech Danish German English Spanish Finnish French Canadian French Italian Japanese Korean Norwegian Dutch Polish Portuguese Romanian Slovak Swedish Thai Turkish Mandarin Gre

I am having a issue on a new Cisco Room Bar that I have digital signage integrated and enabled on the device within control hub. I was able to register the unit and get it added into the AppSpace account. I can assign it a channel that has new library items but the issue is when this happens it doesn’t display anything at all. I have created new library items and new channels and this still doesn’t work.

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in the Appspace App version 2.94 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls. ImportantAppspace maintains a rolling 9-month support window. Bug fixes and security updates are applied exclusively to the latest release. Please ensure your devices stay within this window for continued support. Please refer to the Appspace Device App Version Lifecycle Policy to learn more.Prior version release notes for Devices & Built-In Apps:Version 2.93 Version 2.92.1 Version 2.92 Version 2.91 Version 2.90 Versions 2.72-2.80Older versions are unsupported.   NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile. App for Devices 2.9426 Febr

ImportantThese pre-release notes are a work in progress. All described features are under development, and some documentation is currently in technical review. Updates will be provided once the features are finalized and ready for release. The Appspace 2601.4.0 release introduces new features and enhancements across Space Reservation, Employee Communications, Digital Signage, and Platform capabilities.  In this article: New Features & Updates Space Reservation Employee Communications Digital Signage​​​​​​​ Platform Appendix Release Schedule Information  27 February 2026, FridayNew Features & Updates Space Reservation Features Description Order Visibility on Canceled Reservations The Order Management feature has been updated to improve visibility of orders linked to canceled reservations. This ensures service orders remain accessible even after the parent reservation is canceled and provides clearer status tracking across the system.   What’s New & I

I am using the property player.play.themesettings.home.channelrows.count for a channel group.  No matter what I put in there, I only ever get 1 row.  I have 10 channels in the group.  However, player.play.themesettings.home.channelcolumns.count works just fine. I would like to be able to just scroll up and down, and not have to do left an right.  And if I make the columns too narrow, it is hard to see the icon.I have coppied and paste the settings names and I have checked for additional space, it all seems fine.

The Appspace 2601.2.6 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 24 February 2026, TuesdayMaintenance Releases AP-62345 - Admin can still send user invitations on a free account after the user license limit is reached when the license enforcement and modernization flags are enabled. AP-62515 - Fails to log in to a newly created sign-up free account after activation due to missing AccountEntitlements during user creation. AP-62529 - Registered device does not appear in the Device Listing table even though the device successfully registers and plays content on the device app.  Appendix Release Schedule InformationThe following is the

The Appspace 2601.1.9 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 10 February 2026, TuesdayMaintenance Releases This release delivers internal backend enhancements, optimizing performance, stability, and long-term scalability.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm C

The Appspace 2601.1.12 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 24 February 2026, TuesdayMaintenance Releases AP-62344 - Admin can still send user invitations on a free account after the user license limit is reached when the license enforcement and modernization flags are enabled. AP-62514 - Fails to log in to a newly created sign-up free account after activation due to missing AccountEntitlements during user creation. AP-62520 - Registered device does not appear in the Device Listing table even though the device successfully registers and plays content on the device app.  Appendix Release Schedule InformationThe following is the

Plan Your Messaging, Engage Your Users: A Guide to the Content Schedule Calendar This guide provides practical, scenario-based instructions for using the Content Schedule Calendar in Appspace. Rather than walking through each view sequentially, it starts with common content management situations and shows you how to use the calendar to handle each one.The Content Schedule Calendar gives Administrators and Publishers a visual overview of scheduled publication dates and upcoming content expirations across Employee Experience content, including Posts, Stories, and Pages. It is currently available only for Employee Experience content. The calendar is accessible in three places — the Admin Console, individual Communities, and your personal user profile — each tailored to a different scope of content. Key BenefitsInteractive Timeline — View, filter, and search content lifecycles in a clear calendar format. Proactive Management — Align content publishing and expiration with organizational eve

Bring Your SharePoint Files to the Team: Setting Up Community Document Libraries This guide walks Community Owners through setting up a SharePoint Document Library within an Appspace community. Once connected, community members can create, edit, rename, move, and organize SharePoint files directly within Appspace — without switching platforms.A common use case: your Sales team has a community in Appspace where they share updates and collaborate. They also have a SharePoint site with proposals, pitch decks, and reports. By connecting a SharePoint Document Library to the community, the team can access and manage those files right alongside their posts and discussions — no need to toggle between platforms. Key BenefitsEfficient File Management — Users can complete document workflows without leaving Appspace. Consistent Structures — Maintains familiar SharePoint file organization while using the Appspace interface. Controlled Access — Preserves existing SharePoint permissions and security

The Profile Photo and Banner fields settings are available within the User Profile Settings. These features allow organizations to enhance personalization and visual identity across the Appspace platform by providing flexible management options for user imagery. Administrators can define how these visual elements are sourced and updated, whether through manual uploads by users and admins or via automated synchronization with external identity providers.Both the Profile Photo and Banner settings can be accessed from Users > Settings > User Profile. Profile Photo ManagementAdministrators can leverage flexible sourcing by choosing between manual uploads or automatic synchronization with Microsoft Entra ID (Azure AD). This selection determine editability of the user’s profile photo, as access permissions are dynamically determined by the chosen source, either granting upload rights to users, restricting them to admins, or automating the process via an organizational provider. The fol

I have an old webpage that is generated in house.  The page is a production report that is updated frequently and leadership would like to see the report shown on Appspace screens in several locations.  The problem is, the screen is formatted in a weird way.  whatever I do, the screen seems to come up in the upper left corner of the screen.I suspect the original author designed it for 1024X764 screens and locked in a lot of dimensions to keep things lined up.I downloaded the WWW Card I am using to display the URL,  I can see JSON, JAVA, a CSS, and a HTML document. Does anyone have a suggestion where I can look to force a screen resolution on the card so the image fills the screen?under dist.min.js I count a section called “controller: function()”In there I can see this code:                controller: function($scope, $q, $element, $timeout, $interval) {                                  var timeout = null;                                 var loadTimeout = null;                         

Equip the Room, Feed the Team: Setting Up Reservation Services 2.0 Upgrading from Services 1.0? Version 2.0 replaces the old template-gallery-based forms with a dedicated Services module in the Admin Console, introducing multi-layered service configuration, customizable request forms, and a new Concierge Orders view for tracking fulfillment. For a full breakdown of what's changed and how to adapt, see the Reservation Services 1.0 & 2.0: Feature Comparison and Setup Guide. This guide provides practical, scenario-based instructions for configuring and managing Reservation Services in the Appspace Admin Console. Rather than walking through every feature sequentially, it starts with common workplace scenarios and shows you how to build each one from scratch — including planning advice, tips, and pitfalls to avoid.Reservation Services allows administrators to set up two types of service requests that employees can submit during the reservation process: Business Services (for items like

Is there a way to copy and past a slide multiple times? I am creating daily meeting slides (one for each day of the week) and setting them to display on the appropriate day. I would also like them to show on every other slide.  So it would look something like this:Monday meetings, weather, Monday meetings, social media, Monday meetings, Board meeting, etc.Tuesday meetings, weather, Tuesday meetings, social media, Tuesday meetings, Board meeting, etc.Do I have to load each slide and set the parameters and move them to every other slide? If so, this means that I would have to load 15 slides and save the parameters every time, every week. Please tell me there is an easier way to do this. I would love to load 5 slides, set the parameters and THEN copy and past.

Microsoft Teams Rooms (MTR) devices MUST be assigned a channel, and the channel MUST contain content. Devices that are not assigned a channel or are assigned a blank channel will not sync (the Appspace app will close if it finds nothing to do). Unlike BrightSigns, they will not display a message indicating they need a channel. Appspace only runs when the devices are idle/in screensaver mode (similar to some Webex devices). As of now, when the devices leave idle mode, they will display as out-of-sync in Appspace.As of April 24, 2025, setting an MTR to autoplay may not work properly. More information on MTR: Reference Case:AE-12166: MTR devices showing offline MTR devices were not syncing with Appspace Device logs were provided The majority of customer devices either were not assigned channels or were assigned channels with no content. This would result in the Appspace app closing as it had nothing to do. MTRs, unlike a BrightSign, will not display a message about no channel

I have a display that allows users to interact with a card.  The card and interaction work fine, but the logistics are causing some issues.The display is mounted about 10 feet in the air and about 5 feet from the actual user work area.   The primary purpose for the display is to communicate data to everyone in the area, but a few times on each shift, a user needs to enter some simple data.Enter the cursor.  On the large screen, at that distance, with safety glasses on, the cursor is very hard to see.  All I want to do is change the cursor size and maybe color to make it stand out more.The display boxes are Chrome units.  I can change the cursor details in Chrome, but once AppSpace launches, the cursor reverts to standard.If would be nice to have a card that does not display on the screen, but allows background details to be edited such as cursor size, screen scaling, etc.Any suggestions or Ideas?Thanks.-Mike 

PrerequisitesDownload the firmware in Brightsign page: https://www.brightsign.biz/downloads/overview. StepsHow to upgrade BrightSign firmware via SD card:Power down your BrightSign player. Depending on the model of your BrightSign player, copy the appropriate .bsfw file (firmware file) onto the root directory of the SD card or USB stick. Ensure there are no other files with the .bsfw extension on it. Insert the SD card or USB stick into the player. Apply power. The player will automatically upgrade itself, remove the file from the SD card, and reboot into the new version. How to Update via task:Host the firmware zip file on a publically available site, such as Google Drive. If you are using Google, share the file to Anyone with the link.  Ensure that the *.bsfw file is in the root of the zip file. It will fail if it is nested in a folder. The name of the zip file is irrelevant. Copy the URL of the shared firmware file. Create an update BrightSign firmware task in device tasks on Appsp