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Question

Assigning content to a Teams room

  • January 28, 2026
  • 1 reply
  • 40 views
W

I am trying to add a Teams Room to my AppSpace digital sign’s. I have completed the Integration ID and validated it. I unregistered the first device that i added via PMP. I am not able to see a registered device now. I do however see the room that I am adding in AppSpace display, “Syncing with AppSPace”. It never finishes, the screen just goes black

1 reply

Dawn Wayland
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  • Dawn Wayland
  • Community Manager
  • February 13, 2026

Hi ​@Wayne,

First, please accept my apologies for the delayed response to your post.

Regarding the Teams Room integration: since you’ve already validated the Integration ID and attempted the PMP deregistration, we’d like to get our technical team involved to see why the sync is hanging on a black screen.

Could you please submit a formal support ticket ? This will allow our technical team to investigate the connection and track this through to a resolution for you.

Dawn Wayland, Community Manager
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