Product Q&A

Hi, using the system primarily as a room booking system and we have several development requests and observationscurrently we are using the hospitality and services to create checkpoints to deliver request but we are constantly developing them and it appears we cannot have a full silo test service request and so development causes issues in live?  

I have one issue when I tried to register one device The device is not showing the code to register; it’s showing “Contact Appspace support for more information. Looks like we cannot retrieve your registration code”. The device is connected to network, and I downloaded the version for brightsign 2.93.0 from appspace.

Has anyone had much success using the API?I was playing around with it several months ago and it was going well but then suddenly the channels API was returning 0 channels.Users API only returns the same 4 users.Device API works fine and returns as many devices as I ask for.I checked again today and it is still the same behaviour.

The Dashboard selector is stuck at the loading step and never populates the dashboards despite the fact that I am an admin for PBI and was able to make the passport connection. Can you help me get this last step to populate?

I’m interested to hear first-hand experience of caching content locally on Tizen displays running Appspace. Challenges with configuration?   Unforseen issues/outcomes What happens when storage is full?  Some of the 65” (QB65C) only have about 3Gb available, I know it depends on a lot, but is that enough?  What am I forgetting to ask. Any/all info is appreciated. Thanks!

How do I see the provider email that is associated with a specific resource?