Cisco Device Integration - Not Displaying Channel

Question

I am having a issue on a new Cisco Room Bar that I have digital signage integrated and enabled on the device within control hub. I was able to register the unit and get it added into the AppSpace account. I can assign it a channel that has new library items but the issue is when this happens it doesn’t display anything at all. I have created new library items and new channels and this still doesn’t work.

Dawn Wayland · Answer

​@aaron.burgardHi there! Thanks for posting. I’ve reached out to our internal team and they’ve officially logged a support case for you. You should be hearing from them soon (if you haven’t already!). I’ll be keeping an eye on this as it progresses and will share any resolution details here to help the rest of the community.

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