General Q&A

I need to have one Remote to control Both  the Samsung TV and media player Assuresd version MVOS: 25.10.01.04 For Appspace App , I ,e My Samsung TV remote contra BN59-01180B can only  move left and right  , enter control not working   , further can I create a new Remote control settings/buttons  on the  Appspace application and it will match the Samsung remote  

Most of our devices are showing ‘Out of Sync’. What does this change when the device reads, ‘Out of Sync’ and how to get it back ‘In Sync’? 

i have a one page power point that i want to share on my channel and display only that card. how do i do it without having to remove all of my cards on the channel that i use?

Hi, just was wondering how to access Device Tasks?As far as I know, I should just be able to access it by clicking on the hamburger menu, then go to Devices>Device Tasks. But all I see is Device Licensing. I am an Account Owner and Location Admin and have access to everything, even Global settings. I’m just trying to push some updates for Appspace app to several BrightSign devices. I have both Platform and Premium License.I’ve looked at several topics but none have really helped in resolving this for me. Browse and Navigate Devices on Appspace | Community, Configuring and Managing Device Settings in the Appspace Console | Community, 

Many times, we build a playlist with Column Transition set to NONE.    Today, the option set for the Transition field is showing the following prefix of ADMIN.LABELS (1st screenshot)Typically when we set the Transition to NONE, we no longer see the Transition Icon (2nd screenshot) – it’s a good visual to know that we have set it to NONE. We’re trying to load content for an event this weekend, and want to make sure that the Appspace is still behaving as expected.We are trying to determine if there was a change made that we were not aware of. Thank you

On the Pixel 8 we are unable to edit a reservation. The top navigation bar is too high, and overlaps with the notifications bar. Does anyone else experience this? This is the only model we can replicate the issue on.

Curious as to how long others keep cards and other slides saved within AppSpace. Some of our content users have started using AppSpace as a library for the cards they create and saving 9+months worth of cards, that will never be used again. Do you have a time limit or delete cards and slides as soon as they are used?

How do I update the main account owner of my Appspace instance?