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Question

Play list Change question

  • October 29, 2025
  • 5 replies
  • 72 views
J

Many times, we build a playlist with Column Transition set to NONE.    

Today, the option set for the Transition field is showing the following prefix of ADMIN.LABELS (1st screenshot)

Typically when we set the Transition to NONE, we no longer see the Transition Icon (2nd screenshot) – it’s a good visual to know that we have set it to NONE. 

We’re trying to load content for an event this weekend, and want to make sure that the Appspace is still behaving as expected.

We are trying to determine if there was a change made that we were not aware of. Thank you

    M

    5 replies

    Dawn Wayland
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    • Dawn Wayland
    • Community Manager
    • October 29, 2025

    ​@John Lundh thank you for your question.  I do not see your screenshots, were you not able to load them?  You can go ahead and send to me at community@appspace.com.  

    Dawn Wayland, Community Manager
    J
    • John Lundh
    • Author
    • New Participant
    • October 29, 2025

     

    M
    J
    • John Lundh
    • Author
    • New Participant
    • October 29, 2025

    Did you see the reply? Did the screen shot copy over? I can see it here on my end. FYI the columns changed correctly and on schedule for tonight event. I think we just need some guidance on how to mange that setting as we had previously chose “none” for the Transition setting and that is no longer an option 

     

    M
    Dawn Wayland
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    • Dawn Wayland
    • Community Manager
    • October 29, 2025

    ​@John Lundh thanks so much for highlighting this! I do see the screenshots now.

    We appreciate you bringing this unexpected behavior to our attention, we believe it is a simple UI issue. To make sure our team can look into it immediately, we have submitted an official support ticket for you (Ticket # #00136884).

    You should receive an email confirmation of the ticket shortly. Our Customer Care team will follow up directly on that ticket to gather any additional information needed (like additional screenshots or steps to reproduce) and to provide you with a resolution timeline.

     Thanks again for helping us make things better!

     

    Dawn Wayland, Community Manager
    J
    • John Lundh
    • Author
    • New Participant
    • October 29, 2025

    Thank you. I will be out of the office until Monday.

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