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Knowledge base overview
Workspace

Workspace

Explore resources for setting up and managing workplace spaces and experiences in Appspace.

Getting Started with Workspace

Space Reservation Overview
Eng Khoon Tan
Configure and Manage Workspace & Desk Reservations – Administrators
Eng Khoon Tan
Space Reservation Introduction and Setup Guide
Eng Khoon Tan
Configure Reservation Settings
Eng Khoon Tan
Ensure Accurate Mapping: Best Practices for Preparing Floor Plans
Evan Helmlinger

Booking & Check-In

Use the Reservations Calendar Widget
Ekaputra Bin A Jabar
Configure Reservation Labels
Ekaputra Bin A Jabar
Reserve a Workpace Using the Quick Reservation Widget
Eng Khoon Tan
Reserve a Workspace from Quick Reservation
Ekaputra Bin A Jabar
Configure the Quick Reservation Widget
Eng Khoon Tan

Building Passes

Configure and Manage Building Passes - Administrators
Eng Khoon Tan
Reserve A Building Pass - Employees
Eng Khoon Tan

Delegates, Concierge & Managers

Delegates: User Guide
Kat Sperry
Manage Employee Workspace Reservations – Delegate
Eng Khoon Tan
Manage Workspace, Desk, or Room Reservations - Concierge
Eng Khoon Tan
Manage Employee Workspace Reservations - Manager View
Eng Khoon Tan

Integrations

Book On Behalf/Plugin Passport Feature
Lauren Hahn
Troubleshooting reservations not displaying in Outlook
Lauren Hahn
IoT Sensor Framework - Cisco Meraki Environmental Sensor Integration: Technical Guide
Kat Sperry
IoT Sensor Framework - Cisco Control Hub: Setup Guide
Kat Sperry
Sensor-Based Occupancy Rules: User Guide
Evan Helmlinger

Locations, Maps & Zones

Enable Multiple Views on Your Maps: A Guide to Multi-Layer Floor Plans
Evan Helmlinger
Group Resources Together for Easier Space Management: A Step-by-Step Guide to Zones
Kat Sperry
Create Buildings, Upload Floor Plan Maps, & Configure Zones in Locations - Rooms, Spaces, and Points Of Interest Options
Eng Khoon Tan
Complete List of Points of Interest (Dictionary)
Eng Khoon Tan
Maps Service - Configuring Locations, Floor Plans, and Layers
Eng Khoon Tan

Reservation Rules & Permissions

Control How Provider Calendar Conflicts Are Handled: A Guide to Reservation Restrictions
Evan Helmlinger
Control Who Reserves Which Workspaces: A Guide to Resource Permissions
Evan Helmlinger
Resource Rules: Definitions and Use Cases
Kat Sperry
Approve a Reservation - Approvers
Eng Khoon Tan

Reservation Troubleshooting

How to Review an Event Conflict Reason
Lauren Hahn
Troubleshooting Newly Setup Reservation Rules Not Applying to Existing Events
Lauren Hahn
Troubleshooting Canceled Events in Appspace
Lauren Hahn

Services & Orders

Equip the Room, Feed the Team: Setting Up Reservation Services 2.0
Kat Sperry
Add and Manage Services
Eng Khoon Tan
Browse and Navigate Services
Eng Khoon Tan

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Platform Management

Getting Started with Workspace

Booking & Check-In

Building Passes

Delegates, Concierge & Managers

Locations, Maps & Zones

Reservation Rules & Permissions

Reservation Troubleshooting

Services & Orders

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