Product updates

The Appspace 2601.2.9 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 7 March 2026, SaturdayMaintenance Releases AP-63110 - Unable to extend a user invitation in Private Cloud when the user is pending in MongoDB but the corresponding invitation is cancelled in MySQL, causing the user.invitation.extended outbox event to fail. AP-63143 - Unable to propagate the invitation GUID from user-service through platform and Connect when creating cloud/core users, causing a new GUID to be generated on activation and breaking the linkage to the pre-allocated license target. AP-63159 - Unable to resend and activate old pending invitations for lifecycle-enabled accounts without creating duplicate or dirty nodconnect.instanceaccess records, causing cloud-service to use an incorrect CloudGuid when creating the user. AP-63177 - Unable to access the signup URL for a resent user invitation in Private Cloud, as extending the invitation only updates the ExpiryDate while the InvitationStatus remains set to Cancelled. AE-13913 - Unable to save edits to an existing device group name in the Manage Device Groups modal, as the updated name reverts to the original when pressing Enter or clicking outside the textbox. 

The Appspace 2601.2.7 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 26 February 2026, ThursdayMaintenance Releases AP-62188 - Unable to load the Library page in the console when duplicate root folders are created for a library due to a race condition in root folder upsert logic. 

The Appspace 2601.3.7 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 7 March 2026, SaturdayMaintenance Releases AP-63110 - Unable to extend a user invitation in Private Cloud when the user is pending in MongoDB but the corresponding invitation is cancelled in MySQL, causing the user.invitation.extended outbox event to fail. AP-63143 - Unable to propagate the invitation GUID from user-service through platform and Connect when creating cloud/core users, causing a new GUID to be generated on activation and breaking the linkage to the pre-allocated license target. AP-63159 - Unable to resend and activate old pending invitations for lifecycle-enabled accounts without creating duplicate or dirty nodconnect.instanceaccess records, causing cloud-service to use an incorrect CloudGuid when creating the user. AE-13913 - Unable to edit a device group name in Manage Device Groups without the action icons becoming disabled after clicking the text input again, giving the false impression that device management is unavailable until the input is clicked once more. 

The Appspace 2601.3.6 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 5 March 2026, ThursdayMaintenance Releases AP-63126 - Unable to view Library Extension content in one QA environment when logged into another in the same browser, intermittently returning 401 “No matching key found for kid” errors due to JWT validation failures in the content resolver. 

These release notes provide information on new features, enhancements, resolved escalations, and bug fixes completed in every major, minor, and patch release of the AI Generate card, which is also an Appspace supported card. ImportantFor each release, the updates are pushed to the card template in the Library. Cards created prior to the latest release will not receive the latest updates. To get the latest feature or bug fix for this card, the card must be recreated with the latest template. 5 March 2026, Thursday Maintenance Releases  AE-14064 - Unable to prevent AI-generated text from overlapping in backward compatibility scenarios when using the old editor with newer Generate Card versions, so text layout now remains properly contained across supported platform versions.

These release notes provide information on new features, enhancements, resolved escalations, and bug fixes completed in every major, minor, and patch release of the AI Generate card, which is also an Appspace supported card. ImportantFor each release, the updates are pushed to the card template in the Library. Cards created prior to the latest release will not receive the latest updates. To get the latest feature or bug fix for this card, the card must be recreated with the latest template. 26 February 2026, ThursdayNew Features & Updates  Features Description Unobstructed Resizing and Positioning of Text and Image Elements Users can now resize and reposition text or image elements without the formatting toolbar obstructing the view. The formatting toolbar automatically hides when users interact with resize handles, allowing elements to be moved and resized more easily across the card. Standardized Resize Logic Across Image Sources Users now experience consistent resizing behavior for images regardless of the image source, including images uploaded from a computer, selected from the Appspace Library, or generated using AI. With this improvement, images maintain their original aspect ratio during resizing, preventing unwanted stretching and ensuring a more consistent visual result.  Maintenance Releases CAN-130 - Unable to update list formatting correctly when switching between bullet, numbered, and no-list styles in the Text element, so list formatting now updates consistently as users change list types. CAN-134 - Unable to keep the background color in the Layer panel in sync with the generated card after regenerating, so the card and Layer panel now always display the same background color. 

ImportantThese pre-release notes are a work in progress. All described features are under development, and some documentation is currently in technical review. Updates will be provided once the features are finalized and ready for release. The Appspace 2601.3.3 release introduces new features and enhancements across Space Reservation, Employee Communications, Digital Signage, and Platform capabilities. In this article: New Features & Updates Space Reservation   Maintenance Releases  Appendix Release Schedule Information  28 February 2026, FridayNew Features & Updates Space Reservation Features Description Complete Permission for Service Checkpoints The concierge permissions settings have been enhanced with a new “Complete” permission. This allows concierge users to complete service checkpoints in pending status on behalf of other users, streamlining workflows and improving operational efficiency.   Methods to Complete Checkpoints Concierge users can now complete service checkpoints using two approaches: Complete all pending checkpoints at once Use the existing “Complete Checkpoint” button within the reservation panel to simultaneously complete all outstanding checkpoints for a single attendee. Complete a single pending checkpoint A “Complete” option has been added to the ellipsis menu for each service checkpoint in pending status on the concierge reservation side panel. Extension of Concierge Checkpoint Permissions The checkpoint permission framework previously implemented for service checkpoints has been extended to support consent, form, and notice checkpoints. Important: This feature will be released as a limited release. It is intended to support customers currently using the Reservation Services 1.0 workflow who are experiencing challenges migrating to Reservation Services 2.0.   With this update, the following permissions are now available for consent, form, and notice checkpoints: View Enabled by default Allows users to view consent, form, and notice checkpoints Complete Allows users to complete consent, form, and notice checkpoints Edit Allows users to edit form checkpoints only  Maintenance Releases  AE-13977 - Duplicate root folders are created per library due to a race condition in UpsertLibraryCommandHandler.UpsertRootFolderAsync (no unique constraint on LibraryId where ParentId == null), corrupting the folder structure and preventing the Library from loading.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

Hey Community,We wanted to let you know about an important update for those of you using Cisco Webex devices. We are now supporting the new Cisco Control Hub V2 integration 🚀This is a Cisco-led update designed to bring you better stability and new capabilities. While the legacy V1 integration isn't going away immediately, Cisco has announced it will be deprecated on April 30th, 2026. We encourage everyone to make the switch sooner rather than later!What’s new in V2?Per User Cross Launch: Smoother authentication for individual users. Navigator Support: Full support for both Paired and Standalone Navigators.Migration is easy: The best part? It’s a seamless transition. Your content, device settings, and licenses carry over automatically—no need to reconfigure your playlists.Check out the full migration guide attached.Note: While the transition is usually seamless, there is a potential issue where content may need to be republished in some instances to ensure proper playback.

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in the Appspace App version 2.94 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls. ImportantAppspace maintains a rolling 9-month support window. Bug fixes and security updates are applied exclusively to the latest release. Please ensure your devices stay within this window for continued support. Please refer to the Appspace Device App Version Lifecycle Policy to learn more.Prior version release notes for Devices & Built-In Apps:Version 2.93 Version 2.92.1 Version 2.92 Version 2.91 Version 2.90 Versions 2.72-2.80Older versions are unsupported.   NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile. App for Devices 2.9426 February 2026, ThursdayRelease Platform: All  Features Description BrightSign Custom Plugin Management Device Task Templates Technical Info: BrightSign Custom Plugin Management Administrators can now execute 4 specific device tasks to handle the lifecycle of custom plugins on BrightSign devices. Available Device Tasks: Update plugins List plugins Relink plugins Delete plugins     AMAZONSIGNAGE Package Type Support   Support for the “AMAZONSIGNAGE” package type has been added to enable device app update status to be determined based on Amazon Store deployment. Webex Control Hub Integrated Devices’ Token Claiming Process The token claiming process for Webex Control Hub integrated devices has been updated to support refresh tokens and ensure token restoration after registration. This improvement includes switching to the api/v3/authorization/token API to claim tokens using refresh tokens. Token Refresh Background Support Previously, if a device failed to save the token locally or if a startup URL was accidentally shared across multiple devices, subsequent attempts would return a 403 Forbidden error. A new token refresh background job has been implemented. Token lifecycle: Tokens are now proactively renewed in the background before they expire. Registration: The token renewal starts immediately upon successful registration. Newly registered devices benefit from the background refresh right away, without requiring a manual app restart. Unregistration: The token renewal process is stopped when a device is unregistered, and the scheduled cron job is removed from the device. App Startup: On boot-up, the app automatically initializes the renewal job for any registered device, validating the current session tokens as part of the starup sequence.    Maintenance Releases   APC-8196 - The BrightSign app update replaces the existing plugins.brs file, causing custom plugin scripts to stop running because they are removed during the update process.  APC-8205- The reset or unregister action hangs on Crestron AirMedia 3K devices when content caching is disabled because the content reset flow expects clearAllResources to return a promise, but it returns null when no driver implementation is available.  APC-8214 - The Log View opens as a blank screen on Android, Android TV, and Linux Snap devices because the app loads templates from an incorrect path, preventing the log view templates from loading properly.  APC-8243 - The Microsoft Teams Rooms simulator fails to provision and displays “Failed to provision device” while still appearing in the Devices list without a device type. APC-8219 - Unable to print labels on ChromeOS visitor kiosks with printers other than the Brother QL-720NW, as the app uses a fixed label size instead of matching the printer’s supported media sizes, causing the print request to be rejected.  

ImportantThese pre-release notes are a work in progress. All described features are under development, and some documentation is currently in technical review. Updates will be provided once the features are finalized and ready for release. The Appspace 2601.4.0 release introduces new features and enhancements across Space Reservation, Employee Communications, Digital Signage, and Platform capabilities.  In this article: New Features & Updates Space Reservation Employee Communications Digital Signage​​​​​​​ Platform Appendix Release Schedule Information  27 February 2026, FridayNew Features & Updates Space Reservation Features Description Order Visibility on Canceled Reservations The Order Management feature has been updated to improve visibility of orders linked to canceled reservations. This ensures service orders remain accessible even after the parent reservation is canceled and provides clearer status tracking across the system.   What’s New & Improved: Canceled orders included in the order listing Orders associated with canceled reservations are now displayed in Order Management, preserving visibility after the reservation is canceled. Order Status filter added Users can filter orders by All, Confirmed, Canceled, and Completed. The order list updates based on the selected status and works alongside existing filters. Renamed filter for clarity The existing State filter has been renamed to Workflow to avoid confusion between service states and order status. Canceled status shown in Order Summary The Order Summary page now displays a dedicated Canceled status section for canceled orders, including who canceled the order and when. This section is hidden for non-canceled orders and matches the specified design. End Reservation at the Room Level Technical Info: Reserve a Workspace, Desk, or Room – Employees (part 1) This update improves multi-room reservations by allowing organizers to end a single room without ending the entire reservation. It provides more control when managing events with multiple rooms.   What’s New & Improved: Release an individual room Organizers can now release a specific room from a multi-room reservation while keeping the rest of the reservation active. Multiple ways to release a room Rooms can be released from: Reservation panels (Console and Employee App) Reservation listing in the Employee App Room booking card Improved “End” button for multi-room reservations The End button now allows organizers to choose which room to release. When only one room remains, it returns to the normal End action. Identify “Canceled by User” Orders This update improves visibility into service checkpoint cancellations by making it easier to identify and report when an order is canceled by a user or the system.   What’s New & Improved: New cancellation action type added A new CancelServiceCheckpoint action type is now tracked for service checkpoint cancellations. Enhanced filtering in Events Action Log Report Users can filter the report by CancelServiceCheckpoint to focus specifically on canceled service checkpoints. Clear attribution of cancellations Cancellations triggered by an organizer, attendee, concierge, or system (when a reservation is canceled) are recorded with the correct action name and note for easier review and reporting. Multi-Resource Service Requests This update improves visibility for service requests linked to multi-resource reservations by clearly showing all related buildings and resources in the Orders Summary.   What’s New & Improved: Clear display of buildings and resources The Orders Summary on the Concierge > Orders page now correctly shows the buildings and resources associated with a multi-resource reservation. Complete reservation overview Admins can easily see which resources are linked to each order for a specific user. Improved Delivery Information section For multi-resource service orders, the Delivery Information area now shows all buildings and their associated resources, making each resource’s location easy to identify. Enhanced Approvals Management This update gives admins more control over who can approve reservations and makes it easier for concierges and designated approvers to manage approvals efficiently.   What’s New & Improved: Assign user groups as approvers Admins can assign entire user groups as approvers so all members automatically inherit approval permissions. Individual approver setups continue to work as before. Flexible approver options per resource Admins can now choose who can approve or decline reservations for each resource: Concierge only Concierge and Designated Approvers Designated Approvers only Clearer wording in the Approvals UI “Minor Changes” is now “Reservation Changes” “Exclude minor reservation changes from re-approval” is now “Automatically approve reservation changes” Improved reliability Approval workflows are now more stable and easier to manage.  Employee Communications Features Description Channels: Custom Widgets Channel publishers can now add and manage custom widgets on their channel pages, giving more control over the layout and content displayed to their audience.   What’s New & Improved: Add and manage widgets Publishers can add, configure, reorder, enable, or disable widgets on the channel feed and sidebar. Widgets available Includes existing widgets like About, Insights, Followers, Tags, as well as new options: Banner, Shortcuts, Org Chart, Web Frame, Ask AI, and Custom Widgets. Widgets tab in Channel Settings All widget management is available in a dedicated Widgets tab, making it easy to personalize the channel experience. Topics: Custom Widgets Topic publishers can now add and manage custom widgets on their topic pages, giving more flexibility to personalize the content and layout for their audience.   What’s New & Improved: Add and manage widgets Publishers can now add custom widgets to the topic feed, including existing options like Insights and Tags, as well as new custom widgets. Widgets tab in Topic Settings All widget management is accessible from a new Widgets tab on the topic page, making it easy to configure, reorder, enable, or disable widgets. Consistent widget experience Topic widget management now follows the same system as Communities, ensuring a unified and familiar experience across spaces. Newsletter: Publish to Spaces Content creators can now publish newsletters directly to Communities and Channels, reaching members and followers via email while maintaining full control over audience and scheduling.   What’s New & Improved: Publish newsletters to multiple spaces Creators can select eligible Communities and Channels to send their newsletter, all from the Publish/Settings menu. Automatic notifications Members and followers receive email notifications, respecting any mute preferences. Clear audience and status info The system shows the correct audience count and “Published to” information for each newsletter. Scheduled sending Newsletters can be scheduled to send at the chosen start date, ensuring timely delivery. Permission enforcement Only users with publishing rights can send newsletters to the selected spaces. Upcoming Events Widget: Calendar View The Upcoming Events widget now includes an interactive calendar view, making it easier for users to see events by date and quickly navigate through upcoming activities.   What’s New & Improved: Interactive calendar view Users can view events in a calendar format with clickable dates and indicators for scheduled events. Event filtering by date Selecting a date filters the event list to show only events for that day, both in the widget and on the Events page. Easy navigation Users can move between months directly from the calendar view. Configurable behavior The calendar view can be enabled or disabled by admins to suit the widget configuration. Text Block Widget Admins can now add a text block widget to the home theme and community feeds, making it easier to share plain text announcements, messages, or content across spaces.   What’s New & Improved: Add text-only widgets Admins can create a Text Block widget for Home themes and Community feeds. Simple editor The widget uses a text-only editor for easy content creation—no media or embeds required. Consistent display Text block widgets render correctly across home themes and community layouts, including support for language-specific translations. Pages: Table of Contents Pages now include a Table of Contents (TOC), making it easier for readers to navigate long content and for authors to organize sections clearly.   What’s New & Improved: Table of Contents in page view Readers can quickly see and navigate sections of a page using the TOC. Author configuration Authors can enable and configure the TOC directly within the page editor for better content structure and readability.  Digital Signage​​​​​​​ Features Description Global Software Updates Toggle What’s New & Improved: Appspace introduces the Global Software Updates Toggle, granting Account Owners centralized control over software update permissions across all device platforms. Accessed via Devices > Settings > Global > General under the new “Software Updates” section, this account-level configuration overrides any individual location or device settings. Centralized Permissions: Viewing and modifying these settings is restricted exclusively to the Account Owner role. Global Override: Turning a toggle OFF for a specific device type disables the software update capability globally for all devices of that type within the account. Device-Specific Defaults BrightSign: Set to OFF by default. Updates must be manually enabled for the BrightSign fleet to proceed with any software updates. Tizen, MacOS, and Windows: Set to ON by default to maintain existing update workflows.   Hierarchical Restriction For Software Updates What’s New & Improved: Appspace has introduced hierarchical restrictions for software updates to ensure global administrative settings take precedence across the platform.   Global Software Update Hierarchy Appspace ensures that a global OFF switch for a specific device type including BrightSign always overrides local Automatic update settings. While administrators can still configure update schedules at the Location and Device levels, these settings are now subject to the Global Software Update toggle.   UI Settings and Contextual Warnings Appspace provides transparency and manages user expectations by providing contextual warnings when global restrictions are in place. Editable Settings: The UI remains editable at all levels to allow for configuration changes even when global restrictions are active. Hint Text: When a device type is disabled at the global level, hint text appears at both the Location and Device setting screens. Updated Subtext: The Software Updates modal under Devices, Settings, and Locations now explicitly defines how the App Version field behaves. Remove “Microsoft Teams Rooms” From Advanced Registration Configuration   What’s New & Improved Appspace has updated the device registration workflow for improved efficiency. With the implementation of the Microsoft Teams Rooms (MTR) device integration, the manual Advanced Registration option for MTR is redundant. Therefore, MTR has been removed as an option from the Advanced Registration configuration screen to ensure a more direct and efficient registration process. Streamlined Configuration: The removal of the redundant manual option ensures all new MTR setups follow the optimized native integration path. Legacy Support: MTR devices previously registered using the manual method will continue to function without interruption. Improvements To The Device Integration What’s New & Improved Appspace introduced the following refinements to streamline device management and maintain platform consistency: Standardized Naming: Appspace updated Microsoft Teams Room to Microsoft Teams Rooms to align with official industry terminology. Unified Descriptions: Appspace revised the Microsoft Teams Rooms (MTR) integration description to match the format and tone of the Zoom Rooms integration, ensuring a seamless experience across conferencing providers. Device Insights: Revert to Average Data What’s New & Improved Appspace updated the query logic within Device Insights pivot reports to provide a more accurate representation of fleet health and usage trends over time. Updated Calculation Logic: Appspace transitioned the data aggregation from SummarizeFunction.MaxBy back to an Average function across the specified date range. Historical Data Accuracy: Appspace now accounts for fluctuations in device counts throughout the entire selected period. Previously, reports utilized the latest timestamp within a range, which created a "snapshot" that ignored historical changes and potentially skewed performance data.  Platform Features Description Org Chart: Support for Assistants This update allows account owners to assign assistants to users, providing clearer visibility of reporting lines and supporting collaboration across the organization.   What’s New & Improved: Add assistants to users Account owners can now assign one or more assistants to a user, and these relationships are visible in the org chart. Visible across multiple areas Assistants appear in the full org chart, org chart widgets (Home theme, Space/community, People directory), and user profile widgets. Handles multiple relationships Users who are both an assistant and a direct report are displayed in both roles, ensuring full visibility of reporting structures. Improved profile settings A new “Assistant” field in User Profile Settings allows visibility to be managed consistently, making it easy to see who supports each user.   Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

The Appspace 2601.2.6 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 24 February 2026, TuesdayMaintenance Releases AP-62345 - Admin can still send user invitations on a free account after the user license limit is reached when the license enforcement and modernization flags are enabled. AP-62515 - Fails to log in to a newly created sign-up free account after activation due to missing AccountEntitlements during user creation. AP-62529 - Registered device does not appear in the Device Listing table even though the device successfully registers and plays content on the device app.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

The Appspace 2601.1.9 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 10 February 2026, TuesdayMaintenance Releases This release delivers internal backend enhancements, optimizing performance, stability, and long-term scalability.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.

The Appspace 2601.1.12 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 24 February 2026, TuesdayMaintenance Releases AP-62344 - Admin can still send user invitations on a free account after the user license limit is reached when the license enforcement and modernization flags are enabled. AP-62514 - Fails to log in to a newly created sign-up free account after activation due to missing AccountEntitlements during user creation. AP-62520 - Registered device does not appear in the Device Listing table even though the device successfully registers and plays content on the device app.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.   

The Appspace 8.12-ac.3.13 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 21 January 2026, WednesdayMaintenance Releases AE-13801 - Advanced channels intermittently fail to sync and download content on BrightSign XT1144 devices in Pfizer’s private cloud environment, causing affected players to hang on the “Syncing Files” screen and then show a “Failed to download some files” error while playlist channels continue to work. AE-13855 - Recovering content from Trash can still trigger hard deletes due to dirty data in the ContentTrash collection, causing recovered files in object storage to be deleted unexpectedly instead of being safely retained based on the isDeleted, filter=local, and Type=Image criteria.  Appendix  Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

The Appspace 8.12-ac.3.14 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 26 January 2026, MondayMaintenance Releases AP-61818 - Concurrent image preview requests can cause the shared ConfigurationManager to access its internal settings dictionary in a non-thread-safe way, corrupting it and throwing a System.InvalidOperationException. AE-13770 - Photos uploaded to widgets in employee experience themes appear correctly at first but later disappear and show only an orange frame, leaving the page without the expected images.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.    

The Appspace 2601.2.3 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 7 February 2026, SaturdayMaintenance Releases AP-62108 - Users are unable to save changes to their profile when the phone number field is left blank, because the system still treats the empty phone number as invalid and keeps the Save button disabled. AP-62163 - Users are unable to add a Conversational AI widget to a theme because the Conversational AI option is missing from the widget list after it is deleted. AP-62234 - The Library Service Swagger API documentation endpoint for Libraries Service (BETA) returns “undefined” instead of a valid OpenAPI 3.0 JSON specification because multiple RouteParam(ParameterIn.Body, …) annotations are defined at the same level, violating Nancy.Swagger.Annotations’ rule that only one body parameter is allowed per method and per argument level. AP-62243 - In the Employee App user profile, a phone number field that is set to read-only (Admin or SCIM/SMAL source) still allows users to change the country code via the flag dropdown, even though the entire phone number attribute should be completely disabled. AP-62263 - Turning the feature.users.avatarmodernization flag on or off in Admin Center does not change the avatar workflow as expected because user-service caches this feature flag in Redis indefinitely and does not refresh it when the flag is updated. AE-13889 - Users are unable to cancel reservation events that are still in pending-approval status for provider resources, because the system returns an internal error instead of successfully cancelling the event.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.

The Appspace 2601.1.6 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 28 January 2026, WednesdayMaintenance Releases AP-61272 - User attempts to log in with a JIT-provisioned user in Private Cloud when SSO is enabled and the Lifecycle and JIT Modernization flags are turned on, causing the EULA page to be displayed twice once during activation and again on subsequent SSO login. AP-61969 - User invitation activation in Private Cloud with the lifecycle modernization flag enabled causes the assigned role location to be missing from the user’s profile page after activation. AE-13770 - Unable to upload photos when building an employee experience theme, as images that initially appear correctly later disappear and show only an orange frame instead.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

The Appspace 2601.3.0 release introduces new features and enhancements across Space Reservation, Employee Communications, Digital Signage, and Platform capabilities.In this article: New Features & Updates Space Reservation Employee Communications Digital Signage Platform Appendix Release Schedule Information  6 February 2026, FridayNew Features & Updates Space Reservation  Features Description Add Service Requests to Existing Reservations Users and concierge users can now add service requests to an existing reservation after it has been created. The Add Services button is available only when service checkpoints are configured and the reservation is not Completed, Canceled, or Conflicted. Requests are submitted through the existing service request flow and are added directly to the reservation. A confirmation message is shown after successful submission. IoT Managed Resources – New Reservation Constraint Enabling the IoT Managed Resource constraint ensures certain resources can only be reserved through IoT workflows. Reservations via web/app views or plug-ins are blocked, and unavailable resources display a clear reason.   Key highlights: Prevents bookings via web/app views or plug-ins Restricts reservations to IoT workflows only Enforces Active Period and hierarchical location rules Shows clear messaging for unavailable resources   Employee Communications  Features Description Editor – Columns and Callout Technical Info: Create and Manage Stories Authors can now enhance pages and stories with: Columns block: organize content in 2–4 equal-width or large/small columns, add any block type, delete columns, and choose center or wide alignment. Callout: highlight important content with text, links, and formatting. Newsletter – Columns and Table   Technical Info: Create and Manage Stories Authors can now create more structured and engaging newsletters with: Columns: 2–4 equal-width or large/small layouts, responsive on mobile, preserves text formatting Tables: add and edit tables, render correctly in emails, responsive and styled for major email clients Link Tiles – Add Content Search   Technical Info: Create and Manage Stories Authors can now add internal stories, pages, and events to link tiles using a searchable type-ahead. Tile titles and images auto-populate from content metadata, while existing external URL functionality remains unchanged. Linked tiles also render correctly in newsletters. Communities – Custom Widgets   Technical Info: Add and Manage Communities   Community owners can now add and configure custom widgets in the community feed.   Key highlights: Add custom widgets via the community’s Add Widget options New design aligns with home theme configuration Editable fields available when editing widget configuration  Digital Signage  Features Description Emoticon Support for Microsoft Teams Rooms (MTR) Names The Appspace console now supports the use of emoticons in Microsoft Teams Rooms (MTR) room names. Emoticons entered in the MTR room naming field are accepted and displayed correctly and consistently across all supported areas of the platform, including device listings, maps, publishing workflows, broadcasts, analytics reports, and exported reports. This enhancement enables administrators to visually indicate room attributes and improve clarity when identifying and managing rooms. Google Sheets and Google Slides Authentication Update   Technical Info: Configure Google Authentication Improvements with Google security remove support for the Authenticated (Private) workflow for Google Sheets. The Sheets card now supports only Public URLs. The Slides card continues to support secure, private content via Google Passport.   Critical Restriction Google Slides files in the browser are shown based on the active Google account session. A mismatch between the browser session and the selected Passport may result in files from the wrong account or an Unauthorized error. Device playback relies solely on the Passport; content displays correctly as long as the Passport account has access. Microsoft Teams Rooms (MTR) Device Integration Appspace introduces a new Device Integration workflow for Microsoft Teams Rooms (MTR). IT administrators can now predefine registration settings, including location, channels, device groups, and tags. By generating a unique Integration ID, admins can automate the provisioning of MTR devices, streamlining deployment and configuration.   Highlights Predefine MTR device registration settings: location, channels, device groups, and tags Generate a unique Integration ID for automated provisioning Streamlines deployment and reduces manual configuration for IT admins Design Tools Improved Font Size Picker on Text Element Toolbar Appspace updates the font size picker on the text element toolbar to align with design specifications. The improvements enhance usability, providing a smoother and more precise experience when selecting fonts.  Platform Features Description User Profile – Profile Photo   Technical Info: User Profile Settings - Profile Photo and Banner A new Profile Photo field is available in User Profile Settings (Users > Settings > User Profile), supporting manual uploads and automatic sync from Microsoft Entra ID (Azure AD). Editability depends on the selected source: User (user upload), Admin (admin upload), or Org Chart Provider (automatic sync).  User Profile – Banner   Technical Info: User Profile Settings - Profile Photo and Banner A new Banner field is available in User Profile Settings (Users > Settings > User Profile), positioned after the Profile Photo field. Editability depends on the selected source: User (users can upload banners) or Admin (only admins can upload). All other field properties are read-only.   Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

The Appspace 2601.1.7 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 29 January 2026, ThursdayMaintenance Releases AP-62003 - Unable to report charts include new data from device-background events in Analytics because MongoDB treats Metadata.totalDevices as a number, making the total 0 and excluding recently created device data from the charts. AP-62036 - Unable to report charts showing old data because CreatedAt was set to the migration date instead of the actual device summary date, causing incorrect sorting. AP-62041 - An error occurs when the feature.users.enablelifecyclemodernization flag is enabled and a user’s username is updated through SCIM, as the user-service returns StatusCode.OK instead of StatusCode.Created for the POST request, causing scim-service to log errors and treat the user as not created.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.

The Appspace 2601.2.2 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 29 January 2026, ThursdayMaintenance Releases AP-62048 - Unable to report charts showing old data because CreatedAt was set to the migration date instead of the actual device summary date, causing incorrect sorting. AP-62050 - Unable to report charts include new data from device-background events in Analytics because MongoDB treats Metadata.totalDevices as a number, making the total 0 and excluding recently created device data from the charts.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in the Appspace App version 2.93 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls. ImportantBeginning January 1, 2026, Appspace will implement a new Device App Version Lifecycle Policy to ensure optimal performance, security, and feature compatibility. This policy introduces a 9-month rolling support window for Appspace device apps.To learn more about this policy and how to keep your devices updated, please refer to the Appspace Device App Version Lifecycle Policy in the Appspace Knowledge Center.Prior version release notes for Devices & Built-In Apps:Version 2.92.2 Version 2.92.1 Version 2.92 Version 2.91 Version 2.90 Versions 2.72-2.80Older versions are unsupported. NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile. App for Devices 2.9328 January 2026, WednesdayRelease Platform: All Features Description Emoticon Support in Microsoft Teams Rooms (MTR) Appspace console now provides full support for emoticons in MTR room names. This update ensures that emojis are rendered consistently across the entire platform, including device listing, analytics reports, and device info. Dynamic Low Bandwidth Mode This feature introduces a dynamic threshold for video playback on supported devices to optimize bandwidth without unnecessarily compromising the user experience. On supported devices, enabling Low Bandwidth mode does not automatically block all video playback. Instead, the system monitors the file size: Videos < 300MB: Play normally without interruption. Videos > 300MB: Are automatically restricted to save bandwidth. If restricted, the device displays a blurred thumbnail with the message: “Device is in low bandwidth mode; video playback is disabled for large files.” On devices that do not support local caching, enabling Low Bandwidth Mode acts as a total restriction for video playback: All videos are restricted regardless of file size. The device displays a blurred thumbnail with the message: “Device is in low bandwidth mode; video playback is disabled on this device.” BrightSign SD2 (Internal SD) Storage Path Support This introduces support for SD2 (Internal SD) as a storage option for BrightSign devices. The app now follows a specific priority order when searching for the autorun.zip and selecting an installation destination: Action Priority Order Finding the autorun.zip USB1 FLASH SD SD2 (Internal) SSD Installing the app SSD SD2 (Internal) SD FLASH USB1   When updating to app version 2.93.0, customers using devices with both SD and SD2 mounted should be aware of a change in the installation destination that may affect registration status. The scenario: If a device is registered on app version 2.92.1 or lower, registration info is stored on the SD:/. Upon updating to version 2.93.0, the app will prioritize installation on the SD2:/ (Internal SD). Since registration data does not automatically move from SD to SD2, the device will appear as unregistered after the update. To avoid manual re-registration, administrators should perform one of the following actions: Enable registration persistence (Devices > Settings > Global > General) before updating to 2.93.0. This allows the app to automatically recover its original registration information. Fresh install version 2.93.0 on the device. This ensures all data is stored on the higher-priority SD2:/. BrightSign 9.1.92.1 Firmware Certification Technical Info:Appspace App for Certified Devices v2.93 The Brightsigns 9.1.92.1 firmware has been fully certified to work with the Appspace App on Series 5 and 6 devices. Refined Device Status For Microsoft Teams Rooms (MTR) Device connectivity logic for MTR is updated to provide a more accurate representation of hardware states. These changes ensure that brief periods of inactivity do not trigger premature status alerts.   Key Highlights Lost Communication Threshold: The device status transitions to “Lost Communication” only after the Appspace App has remained inactive for a continuous period exceeding 24 hours. Real-Time Online Status: Devices that have successfully communicated with Appspace within the most recent 24-hour window are displayed as “Online.” Persistent Offline Logic: The established criteria for the “Offline” status, occurring after two weeks of no communication, remains active to identify long-term disconnected hardware. App Initialization Logic  App initialization timeouts will now only be detected if the roHtmlWidget load-finished event is not received within the specific 1-minute window assigned to the system.  Maintenance Releases   APC-8190 - The Brightsigns devices with firmware 9.1.92.1 are unable to play scheduled Channel Broadcasts and instead display a blank screen, due to a console error ($window.BSDeviceInfo is not a constructor) that prevents broadcast playback on affected devices.  APC-8192 - The Brightsigns devices upgraded to BrightSignOS 9.1.92.1 are unable to play Advanced channels in both Single Channel and Channel Browsing playback modes, and instead only display a black screen on affected devices.  APC-8193 - The Brightsigns devices that have been upgraded to firmware 9.1.92.1 are unable to play Multizone channels in Channel Browsing playback mode and instead display a black screen when a Multizone channel is selected.  APC-8197 - The Brightsigns app rollback using the backup fails to restore custom plugin files because the autorun-backup/plugins folder is created without recursively copying the plugins/ subdirectories, leaving the folder empty and causing the rollback to fail due to missing plugin files.  Known Issues Android and Android TV devices fail to display log data when accessing the Log View from the Device Menu. 

The Appspace 2601.2.1 release introduces new features and enhancements focused exclusively on Space Reservation. In this article:New Features & Updates Space Reservation Appendix Release Schedule Information  28 January 2026, WednesdayNew Features & Updates Space Reservation  Features Description Timestamps for Concierge Comments Technical Info: View and Manage Reservations (Concierge) Traceability and clarity of Concierge comments are enhanced through the display of timestamps for every conversation. Chronological tracking is facilitated, ensuring the timing of each entry is clearly understood. Key Highlights Timestamp Visibility: A timestamp is displayed for every comment within the Concierge view to assist with audit trails. Standardized Formatting: A uniform date and time format is applied to ensure all comments are easy to read and consistent with the application interface. Optimized Date Logic: The year is omitted for any comment created within the current calendar year to maintain a streamlined view.     Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.

These release notes provide information on the new features, newly supported devices, enhancements, resolved escalations, and bug fixes completed in the Appspace App version 2.92.2 for purpose-built industry-standard devices (such as Appspace for Devices on Android and iOS tablets, and the Appspace app on Chrome OS, Google Meet, BrightSign, Cisco, and Crestron devices), ideal for signage and video walls. ImportantPer the Device App Version Lifecycle Policy implemented on January 1, 2025, Appspace supports device app versions on a rolling 9-month window for Appspace device apps.To learn more about this policy and how to keep your devices updated, please refer to the Appspace Device App Version Lifecycle Policy in the Appspace Knowledge Center.Prior version release notes for Devices & Built-In Apps:Version 2.92.1 Version 2.92 Version 2.91 Version 2.90 Versions 2.72-2.80Older versions are unsupported. NoteIf on an Android or iOS mobile device, refer to Appspace App 8.x Release Notes for Mobile. App for Devices 2.92.221 January 2026, Wednesday NoteThe Appspace App v2.92.2 release is exclusively scoped for the Android platform and is not applicable to other operating systems. The App for Devices 2.92.2 release addresses the Google Play Store submission issue, which requires a version increment for review resubmission. This release relates to the following bug in App for Devices 2.92.1:APC-8134 – Android app submission to the Google Play Store Internal Test Channel fails for Appspace App 2.91.0 (Android) with the error “Your app does not support 16 KB memory page sizes,” preventing deployment of the build.  

The Appspace 2601.1.0 release introduces a range of new features and improvements across Digital Signage capabilities. View other updates for this release here. In this article: New Features & Updates (2601.1.4) Taurus  Digital Signage Maintenance Releases Appendix Release Schedule Information  24 January 2026, SaturdayNew Features & Updates (2601.1.4) Taurus  Digital Signage Features Description Device Insights Migration The Device Insights feature requires a one-time data migration at the account level. If the Insights charts are not visible or show the old charts in your console, it is likely because the migration for your account has not yet been initiated or completed. Note Device Insights charts will appear in the console immediately following the completion of the account-level data migration. If you do not see the charts, please verify with your administrator that the migration for your account has been finalized. Changes made to the Device Insights Charts: Total Count, Online, Offline, and Lost Communication metric boxes have been updated to display the current and latest count. Device Sync Over Time, Device Health Over Time, and App Version by Device line graphs have been updated to display metrics as percentages. Devices by Type, Sync Status, Device Software Update Status, and Device App Policy Compliance pie charts have been updated to display data in percentages.   Maintenance Releases AE-13801 - Unable to recover local image content from Trash without risk of deletion due to dirty ContentTrash records for items not marked as deleted.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.  

The Appspace 2601.0.6 release is dedicated to providing a consistently stable and reliable experience for all our users. This is a Maintenance Release that focuses on delivering updates, detailing resolved platform issues and successful stability resolutions. Consult this resource for the latest quality-focused improvements that enhance system stability and operational integrity. View other updates for this release here. 20 January 2026, TuesdayMaintenance Releases AP-61536 - Unable to display the Device Live Preview button because a race condition in the device identity update stores screenshot capability only on the device identity entity, preventing it from reaching the device entity. AE-13801 - Unable to recover local image content from Trash without risk of deletion due to dirty ContentTrash records for items not marked as deleted. AE-13838 - Attempts to edit or cancel eligible events in Concierge views fail for concierge users when checkpoint permissions are empty, resulting in missing effective permissions.  Appendix Release Schedule InformationThe following is the release management schedule as per our Release Calendar for Public Cloud: New Appspace functionality and major platform optimizations will now be released under a quarterly release cycle, scheduled at 08:00 pm CST on Friday. Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday. Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.