Reminder: Web View Card v1.9 Deprecation — What You Need to Know
IMPORTANT:
- Public cloud: Update before October 30, 2026.
- Private cloud: Your update timeline will follow availability of the applicable platform release in your environment, after October 30. The specific deadline will be confirmed.
What's Happening?
Web View Card versions 1.9 and below will be deprecated on October 30, 2026. As part of ongoing platform maintenance, we are phasing out older Web View Card versions in favor of newer releases that offer a more stable and optimized experience. This isn't a change to how the card works — it's the same Web View Card, just streamlined around the latest versions. On the deprecation date, the endpoint supporting these older versions will be permanently shut down. Any instances of the deprecated card, whether actively published or saved in your content library, will be automatically removed. We recommend updating to version 1.10 or above ahead of this date to avoid any disruption.
What Do I Need to Do?
Update older Web View Cards to the latest template before October 30, 2026. On Appspace Platform 2603.4.0 or later, you can update an existing Web View Card in place. See Cards: Update Web View Cards.
Not sure which version you're running? You can check by opening the card, but you can also identify the version from your content library in list view — it's displayed under the type column.
For a walkthrough on creating Web View cards, visit Cards: Display Web Views with URLs.
What Happens if I Don't?
Once deprecated, older card versions will disappear from your tenant entirely. Any channels still using v1.9 or below will lose that content without warning.
Questions?
Reach out to your Appspace support team for assistance.