Appspace 2601.4.0 Taurus (Preview)

Order Visibility on

Canceled Reservations

The Order Management feature has been updated to improve visibility of orders linked to canceled reservations. This ensures service orders remain accessible even after the parent reservation is canceled and provides clearer status tracking across the system.
 

What’s New & Improved:

• Canceled orders included in the order listing
  Orders associated with canceled reservations are now displayed in Order Management, preserving visibility after the reservation is canceled.

• Order Status filter added
  Users can filter orders by All, Confirmed, Canceled, and Completed. The order list updates based on the selected status and works alongside existing filters.

• Renamed filter for clarity
  The existing State filter has been renamed to Workflow to avoid confusion between service states and order status.

• Canceled status shown in Order Summary
  The Order Summary page now displays a dedicated Canceled status section for canceled orders, including who canceled the order and when. This section is hidden for non-canceled orders and matches the specified design.

End Reservation at the Room Level

Technical Info:

Reserve a Workspace, Desk, or Room – Employees (part 1)

This update improves multi-room reservations by allowing organizers to end a single room without ending the entire reservation. It provides more control when managing events with multiple rooms.

What’s New & Improved:

• Release an individual room
  Organizers can now release a specific room from a multi-room reservation while keeping the rest of the reservation active.

• Multiple ways to release a room
  Rooms can be released from:

  • Reservation panels (Console and Employee App)

  • Reservation listing in the Employee App

  • Room booking card

• Improved “End” button for multi-room reservations
  The End button now allows organizers to choose which room to release.
  When only one room remains, it returns to the normal End action.

This update improves visibility into service checkpoint cancellations by making it easier to identify and report when an order is canceled by a user or the system.

What’s New & Improved:

• New cancellation action type added
  A new CancelServiceCheckpoint action type is now tracked for service checkpoint cancellations.

• Enhanced filtering in Events Action Log Report
  Users can filter the report by CancelServiceCheckpoint to focus specifically on canceled service checkpoints.

• Clear attribution of cancellations
  Cancellations triggered by an organizer, attendee, concierge, or system (when a reservation is canceled) are recorded with the correct action name and note for easier review and reporting.

This update improves visibility for service requests linked to multi-resource reservations by clearly showing all related buildings and resources in the Orders Summary.

What’s New & Improved:

• Clear display of buildings and resources
  The Orders Summary on the Concierge > Orders page now correctly shows the buildings and resources associated with a multi-resource reservation.

• Complete reservation overview
  Admins can easily see which resources are linked to each order for a specific user.

• Improved Delivery Information section
  For multi-resource service orders, the Delivery Information area now shows all buildings and their associated resources, making each resource’s location easy to identify.

This update gives admins more control over who can approve reservations and makes it easier for concierges and designated approvers to manage approvals efficiently.

What’s New & Improved:

• Assign user groups as approvers
  Admins can assign entire user groups as approvers so all members automatically inherit approval permissions. Individual approver setups continue to work as before.

• Flexible approver options per resource
  Admins can now choose who can approve or decline reservations for each resource:

  • Concierge only

  • Concierge and Designated Approvers

  • Designated Approvers only

• Clearer wording in the Approvals UI

  • “Minor Changes” is now “Reservation Changes”

  • “Exclude minor reservation changes from re-approval” is now “Automatically approve reservation changes”

• Improved reliability
  Approval workflows are now more stable and easier to manage.

Channel publishers can now add and manage custom widgets on their channel pages, giving more control over the layout and content displayed to their audience.

What’s New & Improved:

• Add and manage widgets
  Publishers can add, configure, reorder, enable, or disable widgets on the channel feed and sidebar.

• Widgets available
  Includes existing widgets like About, Insights, Followers, Tags, as well as new options: Banner, Shortcuts, Org Chart, Web Frame, Ask AI, and Custom Widgets.

• Widgets tab in Channel Settings
  All widget management is available in a dedicated Widgets tab, making it easy to personalize the channel experience.

Topics: Custom Widgets

Topic publishers can now add and manage custom widgets on their topic pages, giving more flexibility to personalize the content and layout for their audience.

What’s New & Improved:

• Add and manage widgets
  Publishers can now add custom widgets to the topic feed, including existing options like Insights and Tags, as well as new custom widgets.

• Widgets tab in Topic Settings
  All widget management is accessible from a new Widgets tab on the topic page, making it easy to configure, reorder, enable, or disable widgets.

• Consistent widget experience
  Topic widget management now follows the same system as Communities, ensuring a unified and familiar experience across spaces.

Newsletter: Publish to Spaces

Content creators can now publish newsletters directly to Communities and Channels, reaching members and followers via email while maintaining full control over audience and scheduling.

What’s New & Improved:

• Publish newsletters to multiple spaces
  Creators can select eligible Communities and Channels to send their newsletter, all from the Publish/Settings menu.

• Automatic notifications
  Members and followers receive email notifications, respecting any mute preferences.

• Clear audience and status info
  The system shows the correct audience count and “Published to” information for each newsletter.

• Scheduled sending
  Newsletters can be scheduled to send at the chosen start date, ensuring timely delivery.

• Permission enforcement
  Only users with publishing rights can send newsletters to the selected spaces.

Upcoming Events Widget: Calendar View

The Upcoming Events widget now includes an interactive calendar view, making it easier for users to see events by date and quickly navigate through upcoming activities.

What’s New & Improved:

• Interactive calendar view
  Users can view events in a calendar format with clickable dates and indicators for scheduled events.

• Event filtering by date
  Selecting a date filters the event list to show only events for that day, both in the widget and on the Events page.

• Easy navigation
  Users can move between months directly from the calendar view.

• Configurable behavior
  The calendar view can be enabled or disabled by admins to suit the widget configuration.

Text Block Widget

Admins can now add a text block widget to the home theme and community feeds, making it easier to share plain text announcements, messages, or content across spaces.
 

What’s New & Improved:

• Add text-only widgets
  Admins can create a Text Block widget for Home themes and Community feeds.

• Simple editor
  The widget uses a text-only editor for easy content creation—no media or embeds required.

• Consistent display
  Text block widgets render correctly across home themes and community layouts, including support for language-specific translations.

Pages: Table of Contents

Pages now include a Table of Contents (TOC), making it easier for readers to navigate long content and for authors to organize sections clearly.

What’s New & Improved:

• Table of Contents in page view
  Readers can quickly see and navigate sections of a page using the TOC.

• Author configuration
  Authors can enable and configure the TOC directly within the page editor for better content structure and readability.

Global Software Updates Toggle

What’s New & Improved:

Appspace introduces the Global Software Updates Toggle, granting Account Owners centralized control over software update permissions across all device platforms. Accessed via Devices > Settings > Global > General under the new “Software Updates” section, this account-level configuration overrides any individual location or device settings.

• Centralized Permissions: Viewing and modifying these settings is restricted exclusively to the Account Owner role.

• Global Override: Turning a toggle OFF for a specific device type disables the software update capability globally for all devices of that type within the account.

Device-Specific Defaults

• BrightSign: Set to OFF by default. Updates must be manually enabled for the BrightSign fleet to proceed with any software updates.

• Tizen, MacOS, and Windows: Set to ON by default to maintain existing update workflows.

Hierarchical Restriction For Software Updates

What’s New & Improved:

Appspace has introduced hierarchical restrictions for software updates to ensure global administrative settings take precedence across the platform.

Global Software Update Hierarchy

Appspace ensures that a global OFF switch for a specific device type including BrightSign always overrides local Automatic update settings. While administrators can still configure update schedules at the Location and Device levels, these settings are now subject to the Global Software Update toggle.

UI Settings and Contextual Warnings

Appspace provides transparency and manages user expectations by providing contextual warnings when global restrictions are in place.

• Editable Settings: The UI remains editable at all levels to allow for configuration changes even when global restrictions are active.

• Hint Text: When a device type is disabled at the global level, hint text appears at both the Location and Device setting screens.

• Updated Subtext: The Software Updates modal under Devices, Settings, and Locations now explicitly defines how the App Version field behaves.

Remove “Microsoft Teams Rooms” From Advanced Registration Configuration

What’s New & Improved

Appspace has updated the device registration workflow for improved efficiency.

With the implementation of the Microsoft Teams Rooms (MTR) device integration, the manual Advanced Registration option for MTR is redundant. Therefore, MTR has been removed as an option from the Advanced Registration configuration screen to ensure a more direct and efficient registration process.

• Streamlined Configuration: The removal of the redundant manual option ensures all new MTR setups follow the optimized native integration path.

• Legacy Support: MTR devices previously registered using the manual method will continue to function without interruption.

Improvements To The Device Integration

Appspace introduced the following refinements to streamline device management and maintain platform consistency:

• Standardized Naming: Appspace updated Microsoft Teams Room to Microsoft Teams Rooms to align with official industry terminology.

• Unified Descriptions: Appspace revised the Microsoft Teams Rooms (MTR) integration description to match the format and tone of the Zoom Rooms integration, ensuring a seamless experience across conferencing providers.

Device Insights: Revert to Average Data

What’s New & Improved

Appspace updated the query logic within Device Insights pivot reports to provide a more accurate representation of fleet health and usage trends over time.

• Updated Calculation Logic: Appspace transitioned the data aggregation from SummarizeFunction.MaxBy back to an Average function across the specified date range.

• Historical Data Accuracy: Appspace now accounts for fluctuations in device counts throughout the entire selected period. Previously, reports utilized the latest timestamp within a range, which created a "snapshot" that ignored historical changes and potentially skewed performance data.

Org Chart: Support for Assistants

This update allows account owners to assign assistants to users, providing clearer visibility of reporting lines and supporting collaboration across the organization.

What’s New & Improved:

• Add assistants to users
  Account owners can now assign one or more assistants to a user, and these relationships are visible in the org chart.

• Visible across multiple areas
  Assistants appear in the full org chart, org chart widgets (Home theme, Space/community, People directory), and user profile widgets.

• Handles multiple relationships
  Users who are both an assistant and a direct report are displayed in both roles, ensuring full visibility of reporting structures.

• Improved profile settings
  A new “Assistant” field in User Profile Settings allows visibility to be managed consistently, making it easy to see who supports each user.