Appspace supports a wide range of devices for displaying and managing content across your organization. This article will help you identify which type of device you have and direct you to the right compatibility information.
Device Certification Tiers
All supported Appspace devices fall into one of two certification tiers:
Appspace Certified
Devices that have been fully validated by the Appspace Development and Quality Assurance teams. These devices are tested in Appspace QA labs against defined certification criteria, go through full regression and compatibility testing with each Appspace release, and receive official Appspace support for certified functionality. This represents the highest level of assurance for device performance and long-term stability.
Appspace Compatible
Devices where the Appspace app has been tested for basic compatibility, but has not undergone Appspace's full internal certification process. This includes devices tested by hardware partners and devices known to run the Appspace app successfully with documented limitations. Appspace Customer Care provides support on a best-effort basis. This tier enables Appspace to remain device-agnostic and flexible while setting clear expectations about validation depth.
Learn more about certification details under the Introduction to Devices in Appspace article.
Which device type do you have?
Within the Appspace Certified tier, there are two deployment types depending on how the Appspace App runs on your hardware:
Appspace App Built-In — Appspace is pre-integrated directly into the device's firmware or operating system by the hardware manufacturer. These are typically workplace collaboration devices such as room conferencing systems and scheduling panels where Appspace functionality comes out of the box alongside the device's primary purpose. Supported features may be more limited than on a dedicated Appspace device.
Appspace App for Devices — You install the Appspace App yourself on a device running a supported operating system (such as Android, BrightSign, Windows, Chrome OS, or Samsung Tizen). These are typically dedicated digital signage players, kiosks, or general-purpose computers used for signage.
Not sure which applies to you? Check the manufacturer and model of your device against the articles below.
Supported Device Articles
Appspace Certified
- Supported Devices — Appspace Certified: App Built-In
Covers Assured Platform, Cisco Webex and Collaboration Endpoints, Crestron, IAdea, Logitech, Mersive, Neat, and Poly. - Supported Devices — Appspace Certified: App for Devices
Covers Amazon, Android, BrightSign, Chrome OS, iOS, LG webOS, Linux Ubuntu, macOS, Microsoft Windows, Samsung Smart Signage Platform (SSSP) Tizen, and Universal Windows Platform (UWP).
Appspace Compatible
- Supported Devices — Appspace Compatible
Covers devices tested by hardware partners for basic Appspace compatibility, including Amino, Barco, Hisense, IAdea, Maxhub, MediaStar Systems, Assured Platform, Philips PDS, Qbic Technology, Sharp NEC, Sony, ViewSonic, Yealink, and Humly. Appspace Customer Care provides support on a best-effort basis for these devices.
App Version Compatibility
If you need to verify which devices are supported by a specific version of the Appspace App for Devices, see Supported App Versions. Each release is supported for nine months after its release date.
Notes
- Reference models are device models tested in the Appspace product engineering lab or by a hardware partner's engineering lab, depending on the certification tier. Devices with similar specifications to the listed reference models may also work, but we recommend working with a systems integrator or Appspace reseller to confirm suitability for your deployment. Contact us if you need help finding a partner.
- Appspace can only assure compatibility for the OS and firmware versions it actively tests. For the full list, see the relevant device article above.
- For details on our end-of-life policy, see Appspace Device End of Life (EOL) Policy and Lifecycle.
- For details on app version support windows, see Appspace Device App Version Support Policy.
Looking for the Appspace App for Employees (Mobile)?
The Appspace App for Employees is a mobile app for iOS and Android that gives employees access to corporate content, workspace reservations, and meeting scheduling. It is a separate product from the device support covered in this section. See Configure the Appspace Mobile App for more information.
