Concierge Settings for Reservations

The Concierge settings listed below contain settings focused on Concierge features within the Space Reservations module.

The Concierge settings can be accessed via the Settings > Concierge tab within the Reservations module.

Assign and Configure Concierge Permissions

The Concierge Permissions setting option allows Admins to assign and configure Concierge permissions to users, providing them access and permissions to manage reservations through the Concierge dashboard.

To configure the Assign and Configure Concierge Permissions setting, click the + ADD button and configure the following:

• Users – Assign Concierge permissions to users.
• Location – Assign the location of workspaces the Concierge has access to.

  Note

  Concierge only has visibility and access to reservations of workspaces within their location they have access to.

   

• Permissions –
  • View (default) – Permits the Concierge to view the Concierge dashboard.
  • Create – Permits the Concierge to create reservations from the Concierge dashboard.
  • Edit – Permits the Concierge to edit reservations from the Concierge dashboard.
  • Cancel – Permits the Concierge to cancel reservations from the Concierge dashboard.
  • Override – Permits the Concierge to override existing reservations from the Concierge dashboard, for the Location set for the Concierge. Selecting this also auto-selects the Edit permission.

Once configured, the Concierge has access to the Concierge dashboard on the Employee App.