Create a Reliable Location Hierarchy: A Guide to Setting Up and Structuring Locations
A location hierarchy represents the physical and organizational structure used to manage Appspace users, devices, maps, resources, themes, rules, and reservations. Building the hierarchy from broad locations to individual floors creates a reliable foundation for workplace and signage configuration.
Key Benefits
This article provides the following benefits:
- Consistent organization: Place users, devices, maps, and resources in a predictable structure.
- Scoped administration: Delegate management responsibilities to administrators for specific locations.
- Accurate workplace experiences: Connect buildings and floors to floor plans, points of interest, reservable resources, themes, and reservation policies.
What This Guide Covers
This guide covers the following topics:
- Planning the hierarchy
- Understanding Geo, Campus, Building, and Floor levels
- Adding locations
- Connecting floor plans, resources, maps, and themes
- Reviewing location scope
Prerequisites
Before you begin, confirm the following requirements:
- Administrative access: You need a Platform license and an Account Owner or authorized Location Admin role.
- Location plan: Document the organization’s geographic, campus, building, and floor structure before creating records.
- Naming standards: Use consistent names and identifiers that can scale as new locations are added.
Understanding the Hierarchy
Location Types
| Level | Purpose | Examples |
| Geo | A broad geographic grouping used as the top level or a regional grouping. | Country, state, city, region, or another geographic area |
| Campus | A collection of buildings that belong together. | Corporate campus, university site, manufacturing complex |
| Building | A specific physical building where devices, maps, and reservable resources may be configured. | Headquarters, office tower, distribution center |
| Floor | A level within a building that can contain a floor plan, zones, resources, and points of interest. | Level 1, Mezzanine, Floor 12 |
Building the Location Structure
Step One: Create Locations from the Top Down
1. Open Locations in the Appspace Console.
2. Select the parent level where the new location belongs.
3. Choose Create and select the appropriate location type.
4. Enter the location name and required details.
5. Save the location.
6. Repeat for campuses, buildings, and floors.
Step Two: Assign Scope and Ownership
Assign users, administrators, devices, and content scope to the correct locations. Confirm that Location Admins can access only the areas they are responsible for.
Completing Building and Floor Setup
Step Three: Add Workplace Configuration
- Floor plans and maps: Upload or configure a floor plan for each applicable floor.
- Resources: Create or import rooms, desks, spaces, and other supported resources.
- Points of interest: Map non-bookable navigation references such as elevators, restrooms, and service areas.
- Zones and neighborhoods: Group resources into meaningful areas.
- Themes: Apply Employee Experience themes at the appropriate global, regional, campus, building, or floor scope.
- Rules and reservations: Apply reservation policies and resource settings at the correct level.
| Inheritance: Settings at a parent location may be inherited by child locations. Review inheritance before applying a global change. |
Quality Checks
Step Four: Validate the Hierarchy
1. Confirm every building belongs to the correct Geo or Campus.
2. Confirm each floor is under the correct building.
3. Verify device and user assignments.
4. Open maps and confirm floor plans, resources, zones, and points of interest are aligned.
5. Test location-based themes, channels, and reservation rules.