Start with the Appspace Customer Community:

• This is your primary resource for quick answers and peer support.
• Tap into the collective knowledge of Appspace users and share your own expertise.
• Appspace team members participate, but the community is designed for peer-to-peer assistance.
• Utilize all the Appspace resources available to you:  Knowledge Base, Troubleshooting, FAQs, Community Support and Customer Education videos and paths.

When to Contact Support Directly:

• If you've thoroughly explored the Community resources and still need technical support, please submit a support ticket.
• If your question or problem requires immediate attention, please submit a support ticket. 

Keeping Communication Streamlined:

• To avoid duplication and ensure efficient support, please choose one channel:
  • If you've submitted a support ticket, do not duplicate your question in the Community.
  • If you've created a Community post, do not submit a support ticket for the same issue.

Thank you for helping us maintain a clear and efficient support process.