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Question

Replace Option in Content

  • August 28, 2026
  • 6 replies
  • 51 views

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Hello. The Appspace system was upgraded over the weekend and it completely messed up my Advanced Channels. The televisions were showing black screens. After contacting my support tech - he was able to get me back one of the content pages BUT all of the content was missing and/or out of order. I literally spent HOURS redoing my six channels!!  Everything had to be manually linked and then reorganized because EVERYTHING is out of order even though it’s supposedly linked to the main channel. I have NEVER had this problem in the past with keeping content in order. I was NOT happy. Then there were also duplicates in some channels that had to be deleted. I had to look at every content section in every channel. Then I noticed that the ‘replace’ option in each content piece is missing! Which means now I will need to add the new data piece and renumber it all to put it in its proper place on the page. This upgrade is horrible and NOT user friendly! PLEASE put the REPLACE option back ASAP! 

 

6 replies

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  • VP, Product Management
  • August 28, 2026

Hi, thank you for sharing your experience, and I completely understand your frustration. Having to spend hours manually rebuilding, relinking, reordering, and checking six channels after an upgrade is a significant disruption, especially when this was not something you had to manage previously. I also understand your concern about the Replace option no longer being available. That functionality clearly played an important role in how you maintained and updated your content efficiently.

Calvin has submitted a feature request regarding the Replace option so that the Product team has visibility into the need for this functionality. Your feedback here is also very helpful because it provides important context around the impact this change is having on your day-to-day workflow. 

Thank you for taking the time to explain what happened and the challenges you encountered.

-Sean Duffy (VP, Product Management)


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  • Author
  • Explorer
  • August 29, 2026

Thank you. Yes Calvin is definitely helping me and anything you can do to push that forward is VERY much appreciated! Thanks again...hopefully this is fixed soon - this week I am having to add all of my new content...and right now dreading doing it! 


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  • Author
  • Explorer
  • September 3, 2026

Hello. Has there been any progress on the Replace Content function? I have alot of new content that I need to add and am hesitant because of that feature missing and the fact that content is not loading properly. Please advise. Thank you. 


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  • VP, Product Management
  • September 3, 2026

Hi - can you please take a look at the menu in your environment and provide a screenshot if you are not seeing the replace option - it should look something like this:

 


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  • Author
  • Explorer
  • September 3, 2026

@Sean Duffy Bummer! I was excited. But no - I do not have that in my All Locations. I checked all of the content boxes. Nothing there. 

 


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  • VP, Product Management
  • September 3, 2026

@klwstevenson Hmmm - okay, let me follow up with my developers to figure this out.