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API Token - Enable API Key Not Visible

  • May 15, 2026
  • 2 replies
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Mary Hurrey
Explorer
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I am trying to create an API Token, and I am following the instructions in the Knowledge Base, but when I get to the part where it says to Enable API Key, I do not see that section in my interface.

Best answer by Dawn Wayland

​@Mary Hurrey hi there!  That’s expected in some cases: the API Key option only shows up when you need an app token (for example, Microsoft Power Automate).

So if you’re not creating an app token, you won’t see the “Enable API Key” section, and you can skip it. You’ll still create the token under Admin > Integrations > API Tokens, then copy the SubjectId and RefreshToken to generate an access token.

For more information, see Authenticating Appspace Cloud APIs

Mary H

2 replies

Dawn Wayland
Employee
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  • Dawn WaylandEmployee
  • Community Manager
  • Answer
  • May 18, 2026

​@Mary Hurrey hi there!  That’s expected in some cases: the API Key option only shows up when you need an app token (for example, Microsoft Power Automate).

So if you’re not creating an app token, you won’t see the “Enable API Key” section, and you can skip it. You’ll still create the token under Admin > Integrations > API Tokens, then copy the SubjectId and RefreshToken to generate an access token.

For more information, see Authenticating Appspace Cloud APIs

Dawn Wayland, Community Manager
    Mary Hurrey
    Explorer
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    • Mary HurreyExplorer
    • Author
    • Explorer
    • May 18, 2026

    Thank you ​@Dawn Wayland . This is very helpful!

    Mary H
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