Appspace employs an End of Life (EOL) policy to ensure a secure, high-performing, and compatible platform for all users. This policy establishes a structured support lifecycle for all certified hardware. To help customers proactively plan for hardware upgrades, devices that have reached EOL will remain listed on this page for an additional three years past their official end-of-support date.
Note:
Devices that have reached EOL will no longer receive updates, security patches, or technical support. Adherence to this lifecycle is crucial for effective device management, ensuring your Appspace deployment maintains optimal security, reliable performance, and platform compatibility with the latest software features.
Definition of End of Life (EOL)
End of Life (EOL) for an Appspace-supported device means that the hardware is no longer eligible for:
-
Software updates
-
Security patches
-
Technical support from Appspace
Current End of Life Devices
These devices have officially reached EOL status and should be replaced immediately.
- Cisco MX200
- Cisco MX300
- Cisco MX700
- Cisco MX800
- Cisco SX20
- Cisco SX80
- Brightsign LS Series 2
- Brightsign 4K Series 2
Note
This article only lists devices that have reached EOL status for three years.
Upcoming End of Life Devices
Customers are encouraged to take a proactive approach and begin planning to upgrade these devices as they are nearing their official end-of-support date.
| Device | EOL Date |
|---|---|
| Brightsign Series 3 | April 1, 2026 |
| January 31, 2026 | |
| October 31, 2026 | |
| March 21, 2026 | |
| January 1, 2026 |
Rationale
This policy allows Appspace to ensure platform reliability, performance consistency, and security compliance. Supporting older hardware can introduce instability and prevent us from delivering new, critical features and capabilities.
Guidance for Administrators
When a device reaches EOL status, administrators must take the following actions to ensure a fully supported and secure Appspace environment:
-
Replace or Upgrade: Immediately replace the EOL device with a newer, currently supported model.
-
Remove from Production: Remove all unsupported devices from your active production environment.
-
Verify Compatibility: Always check the Appspace Device Compatibility List before purchasing any new hardware.
Device Support Status and Compatibility
Our End of Life policy is applied consistently to all certified hardware.
Accessing the Full Compatibility Reference
To verify the status of devices in your environment, consult the formal compatibility documentation below:
- For the complete and up-to-date catalog of all currently supported hardware and operating systems, please refer to Appspace Supported Devices and Operating Systems.
- For hardware with embedded Appspace software, please review the Appspace App Built In Devices.
Note:
Appspace recommends reviewing your current device support status regularly. Devices nearing Appspace’s End of Life Policy should be proactively evaluated for replacement to ensure continued compatibility, optimal performance, and security across your entire Appspace deployment.
