The Account Management Portal release notes for the cloud platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release.
See additional Account Management release notes here.
1 April 2022, Friday
AMP 1.30
FIXED BUGS
- CS-4353 – CSS UI issue causes the JIT User group drop-down to break on IE.
- CS-4317 – JIT User group field not populated when JIT settings are changed.
- CS-4318 – JIT User group field not populated when SSO configuration settings.
Patch Updates
AMP 1.30.1
13 May 2022, Friday
FIXED BUGS
- CS-4316 – Unable to change JIT User group in the User Provisioning tab.
17 Dec 2021, Friday
AMP 1.29
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| JIT Improvements | The First Name and Last Name attributes have been disabled when mapping the Just-In-Time provisioning, allowing for backward compatibility. |
1 Oct 2021, Friday
AMP 1.28
FIXED BUGS
- CS-4712 – The VIEW DOCS link does not redirect to the Appspace Knowledge Center site.
RESOLVED ESCALATIONS
- AE-7255 – Unable to access Appspace Knowledge Center articles from the Account Management Portal.
24 Aug 2021, Tuesday
AMP 1.27
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Support Portal Permissions Update | The Support portal can only be accessed by the Appspace Cloud Services Account Owner, or by users that have been granted Support portal access permissions. However, these users are only limited to being able to create, view, and manage cases that they have created themselves. With the latest update, the Support portal now introduces a new Support Admin permissions option, allowing users to create, view, and manage cases that have been raised by other users as well, similar to that of the Appspace Cloud Services Account Owner.
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15 June 2021, Tuesday
AMP 1.26
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Overview Page Update | The Cloud Storage and Monthly Cloud Bandwidth resources now is displayed as per GB unit with 2 decimal places. |
30 April 2021, Friday
AMP 1.25
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| UI Updates | With the introduction of a new licensing framework, the following improvements have been made in the Account Management Portal. Overview
The Overview page has been updated with a new user interface. The donut charts for individual entitlements have been removed and replaced with summarized entitlements and usages in table form.
License Management
The License Management page also has been updated with a new user interface to reflect the new licensing framework. The donut charts for individual entitlements have been removed and replaced with entitlements and usages in table form. Compared to the Overview, the License Management page displays each registered Appspace server deployment in detail, while including the new User (Premium and Platform Users) and Device (Device and Content) licensing allocations.
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20 March 2021, Saturday
AMP 1.24
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Guest Payment Portal Login | The Account Management Portal (AMP) allows customers to view invoices, and update payment information via the Billing section. Unfortunately, a common challenge faced by many organizations is that individuals responsible for payments are not users of the Appspace platform. The new Guest Billing and Payment portal provides non-platform users with a limited view of their organization’s billing account, allowing them to make payments without Appspace credentials. |
FIXED BUGS
- CS-3980 – The invoice status tooltip does not support HTML text formatting on the Account Management Portal Billing tab.
- CS-3982 – Users are not redirected back to the Guest Billing Portal when the session ends due to inactivity.
- CS-3985 – Unable to continue with Advance Licensing due to loading issues after the country selection screen.
5 March 2021, Friday
AMP 1.23
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Support for Auto Pay | An Auto Pay feature has been introduced for customers making payments with a credit card from the Billing tab. The Enable Auto Pay link to enable the feature will only be displayed if the payment method has been added. The link disappears once enabled, and to disable the Auto Pay feature, the Account Owner or Administrator would be required to contact their Customer Success Manager requesting to disable the feature.
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26 Feb 2021, Friday
AMP 1.22
INTERNAL BUILD
This is an internal build focused on research and development in our Limited Release Program.
16 Oct 2020, Friday
AMP 1.21
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| ReCAPTCHA Security | Appspace introduces the reCAPTCHA security service to prevent spam and abuse during Appspace signups, reset user passwords, and resending the activation email. |
25 Sept 2020, Friday
AMP 1.20
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Payment Method Improvements | Users can now add their selected payment method, for all subscription plan types, even if it’s the Appspace FREE plan. Previously, the option to add and save a payment method was only available for users subscribed to the Appspace Express plan. Users may select either a credit or debit card as their desired payment method, and this will be added to the Appspace Billing system. |
26 June 2020, Friday
AMP 1.19
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Payment Method Improvements | Users can now add their selected payment method, for all subscription plan types, even if it’s the Appspace FREE plan. Previously, the option to add and save a payment method was only available for users subscribed to the Appspace Express plan. Users may select either a credit or debit card as their desired payment method, and this will be added to the Appspace Billing system. |
1 Nov 2019, Friday
AMP 1.18
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Just-In-Time Provisioning | Introducing Just-In-Time provisioning for SSO, which enables automatic user creation via SAML assertions as soon as they log in, without having to manually create user credentials initially in Active Directory. This feature can be enabled in the Settings tab in the Account Management Portal, if SSO is configured. | |
| Settings UI Update | The following UI updates have been made in the Settings tab.
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Patch Updates
AMP 1.18.4
27 May 2022, Wednesday
FIXED BUGS
- CS-3780 – Appspace security tokens not set to HTTPOnly.
AMP 1.18.3
3 Jan 2021, Friday
FIXED BUGS
- CS-3034 – Account Owners should not be able to grant permissions to pass-through users to access Support.
RESOLVED ESCALATIONS
- AE-5668 – Unable to login via SSO on the public cloud, users are redirected to the Appspace Maintenance page.
AMP 1.18.2
6 Dec 2019, Friday
RESOLVED ESCALATIONS
- AE-5668 – Unable to login via SSO on the public cloud, users are redirected to the Appspace Maintenance page.
AMP 1.18.1
29 Nov 2019, Friday
FIXED BUGS
- CS-3653 – Appspace security tokens do not expire.
13 Sept 2019, Friday
AMP 1.17
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Settings Page | A new Settings page has been created in the Account Management Portal, which would allow Account Owners to configure various Appspace platform settings from a single location. The following tabs will be moved to the Settings page. Permissions tab
Account Authentication tab
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Patch Updates
AMP 1.17.1
27 Sept 2019, Friday
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Settings Improvements | The “Force re-authentication” checkbox has been removed from the Settings page. However, customers may still request for the feature by contacting their Customer Success Manager, or by creating a support case. |
FIXED BUGS
- CS-3617 – The “View metadata” button does not display when configuring SSO the first time.
- CS-3619 – Alignment issues with the briefcase icon on the Support page.
19 July 2019, Friday
AMP 1.16
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome | ||||||||||||||||
| Entitlement UI updates for Cloud Storage and Bandwidth Users | Account Management Portal users will now be notified if they have reached their threshold limits for Cloud Storage and Bandwidth via a notification message, and visually through color changes to the doughnut chart.
Below is a list of threshold percentages that will trigger an alert notification action.
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26 April 2019, Friday
AMP 1.15
FIXED BUGS
- CS-3437 – UI issues on screen widths less than 768px resolutions
Patch Updates
AMP 1.15.2
21 June 2019, Friday
NEW FEATURES & IMPROVEMENTS
| Features | Description | Impact/Outcome |
| Support Portal Banner Update | The Support Portal banner has been updated with a new graphic. |