On October 1, the Appspace Community celebrates its first anniversary!
Over the past year, the Community has grown into a central destination where customers and partners can find answers, stay informed, build their Appspace knowledge, connect with others, and help shape what comes next.
Whether you have read an article, joined a conversation, participated in a Community Challenge, attended an event, or shared feedback, you have contributed to our first year. Thank you for helping us build a stronger and more useful Community.
More Than a Place to Find Answers
The Appspace Community brings resources, conversations, and learning opportunities together so you can:
Find practical guidance for configuring and using Appspace.
Stay informed about releases, maintenance updates, events, and important announcements.
Learn at your own pace through articles, quick walkthroughs, and structured courses.
Ask questions and exchange ideas with other Appspace users and experts.
Discover recommended practices that can help you get more value from the platform.
Share feedback that helps us improve the Community and better understand how you use Appspace.
What We Built Together This Year
Throughout our first year, we continued adding and improving resources across the Community. Here are some of the ways the experience has evolved.
A More Intuitive Community Experience
We refreshed the Community homepage and navigation to make important information easier to find. The updated experience provides clearer pathways to product updates, events, learning resources, support content, Community conversations, and other frequently used destinations.
The homepage now brings more timely content forward through featured areas, recently added resources, customer newsletters, announcements, and quick links to essential Community destinations.
New Ways to Discover Relevant Content
We introduced and expanded Community categories that help you discover content based on what you want to learn or accomplish, including:
Feature Explained for approachable guidance about Appspace capabilities.
Enablement Resources for product guidance, learning materials, and resources that help you build your Appspace knowledge.
Corner Sessions for quick tips, focused walkthroughs, and practical guidance from people who know Appspace.
Tactics & Talks for strategic guidance, industry perspectives, and workplace best practices.
Faces of Appspace highlights the individuals behind the screens—their experiences, perspectives, and ideas.
A Better Product Updates Experience
We redesigned the Product Updates page to make release information easier to find, scan, and understand.
The updated experience includes:
Filters for locating information by product area.
More scannable release notes with concise explanations of each improvement.
Clearer separation between feature releases, maintenance releases, and important product notices.
Direct access to public and private cloud release calendars.
Maintenance and action notices that may require customer attention.
Access to Product Roadmap information and Release Roundup events.
A quick-reference table connecting current releases with their related maintenance releases.
The quick-reference table makes it easier to locate the maintenance history for a specific release without searching through individual Product Update posts.
The growing course catalog helps customers and partners build product knowledge, explore new capabilities, learn recommended practices, and refresh their skills at their own pace.
We have also made Skillspace easier to discover from within the Community, creating a clearer connection between quick Community guidance and more comprehensive learning.
Quick Guidance Through Corner Sessions
We introduced Corner Sessions for moments when you need a quick answer, focused walkthrough, useful shortcut, or practical fix without completing a full course.
Corner Sessions feature short videos and supporting guidance from people who know Appspace. They complement Skillspace by providing quick help for focused questions, while Skillspace remains the destination for structured courses and deeper product education.
More Dynamic Support Resources
We expanded the Support experience to help customers identify the right resources and provide better information when assistance is needed.
Dynamic Support Information Assistance guides you through the details that may be useful when submitting a support case. Based on the product and support area you select, the guide identifies information to gather and helps you create a prepared summary for your ticket.
Providing this context from the beginning can reduce avoidable back-and-forth and give the Support team a stronger starting point for its investigation.
A Refreshed Events Destination
We updated the Events experience to bring customer events, partner gatherings, educational webinars, and product sessions into one central destination.
This makes it easier to discover upcoming opportunities to learn from Appspace experts, explore new product capabilities, ask questions, and connect with the broader Community.
Faster Access to Information with Kirby
Kirby, our AI-powered Community assistant, helps you find relevant articles, product documentation, Community resources, and answers to common questions.
When you are unsure where to begin, look for Kirby in the lower-right corner of the Community. It can often help point you toward the information you need in seconds.
More Ways to Learn, Participate, and Connect
During our first year, we also introduced and expanded:
Community Challenges that invite customers to share how they use Appspace, the obstacles they encounter, and the approaches that have worked for them.
Community Digests that bring recently added product guidance, learning resources, events, and conversations together.
Customer newsletters available directly from the Community for convenient access to recent Appspace news.
Groups designed to help members connect around shared roles, interests, industries, and areas of expertise.
Customer conversations where members can ask questions, exchange ideas, and learn from one another.
Release resources that help customers understand upcoming changes and plan for new Appspace capabilities.
Subscribe and Stay Informed
You do not need to check the Community every day to keep up with the topics that matter to you. Subscriptions can bring relevant Community activity and product information directly to you.
Subscribe to a Community Category
Sign in to the Appspace Community.
Navigate to the Community category you want to follow.
Select Subscribe on the category page.
Manage your notification preferences from your Community profile when needed.
Subscribing to a category helps you stay informed when new conversations and resources are added in an area you follow.
Use the available filters whenever you want to focus on updates related to your environment or product area.
Subscribing to Product Updates helps you stay aware of feature releases, maintenance releases, required actions, and other important product communications.
Tip: You can also subscribe to an individual topic or article when you want to follow activity related to that specific post.
Help Us Shape Year Two
We are proud of what the Community has accomplished in its first year, but the most valuable ideas for its future will continue to come from the people who use it.
As we begin our second year, the Community team would love your feedback:
What would make the Community more valuable to you?
Which topics or discussions would you like to see?
What questions would you like Appspace experts or other customers to address?
What Appspace workflows, successes, or challenges could others learn from?
How could we revamp the Groups experience to better support your needs?
Which learning resources, best practices, or quick walkthroughs would help you most?
We would also love to see more members participate in Community Challenges. Your responses give us valuable insight into how Appspace is being used in real workplaces, what is working well, and where additional guidance or resources may be helpful.
You can share your ideas by joining a discussion, responding to a Community Challenge, commenting on this article, or completing the Your Voice, Our Guide feedback survey available throughout the Community.
Thank You for an Incredible First Year
The Appspace Community is stronger because of the questions you ask, the knowledge you share, and the feedback you provide.
Thank you for helping us create a place where Appspace customers and partners can learn, connect, and grow together. We are excited to see what we build with you in year two.
