Help Creating Integration Between AppSpace and Power Bi

Hi Chris,

Jay Frank, Technical Support Engineer at Appspace here.

It sounds like you’re stuck on the Authenticate Power BI Account section of our Power BI Community article, does that seem correct?

We’ll want more details as to what part of the process isn’t working, and potentially work with whoever is an Administrator of your Power BI / Azure portal to ensure you’re set up to successfully create the passport on both sides.

I’d recommend going to https://account.appspace.com and creating a support case with us so myself or one of our other capable Technical Support Engineers can assist you further.

Thank you.

Okay Jay, thank you I will do that.

Jay, for some reason when I click on your link to create a support case it says I don’t have access. Is there another link to use? No matter where I search I cannot get into the portal to create a ticket. It keeps authenticating me and I have to wait for the code, put it in and then it tells me I don’t have access.

Hi Chris,

You may need your Organization’s Appspace Account Owner to make the support case and/or make you an authorized support user so you can create your own support case(s). You Account Owner looks to be Jason Wells.

To do this, your Account Owner will need to go to https://account.appspace.com/, then navigate to Settings and then on the Permissions tab they can add you as a Support User.

Apologies for the inconvenience here. Please let me know if this does not work and I can try to find a further alternative.

Thank you.

Okay thank you Jay. I will reach out to Jason Wells.