The office has to offer employees more than a place to work. It has to provide an experience that makes showing up feel worthwhile.
At WOW26, the featured session Workplace Hospitality: How to Design an Office That Earns the Commute will explore how organizations can borrow from the hospitality playbook to create workplaces employees genuinely want to use.
We’ll dive into the role workplace hospitality plays in the experience reset and explore what it takes to make the office worth the commute—from concierge-grade service and anticipatory tools to physical spaces designed around how employees actually want to work, connect, and spend their time.
The session will also look at how a more intentional, hospitality-inspired approach can transform the workplace from somewhere employees are expected to be into a destination that supports a better overall employee experience.
The question isn’t just “How do we get employees back into the office?”
It’s “How do we create a workplace people genuinely want to come back to?”
Today’s best workplaces are becoming more intentional about the employee experience—from thoughtful amenities and hospitality-inspired spaces to concierge-style services that make the workday easier, more connected, and more enjoyable.
💬 Let’s Hear From You
- ✨ What workplace amenity has made the biggest difference for your employees?
- 🛎️ Have you introduced any concierge-style or hospitality-inspired experiences?
- 📣 How are you gathering employee feedback—and turning it into meaningful workplace improvements?
Bonus question: If you could add one thing to your workplace tomorrow that would make the commute feel worth it, what would it be?
👇 Drop your ideas, examples, and experiences below. Let’s build the workplace people choose—not just the one they’re expected to visit.